4-Star Hotels in Texas, United States

The front desk was warm and generous, making people feel very comfortable

Unreasonable charges! ! ! Originally this was a hotel with no merits. The rooms were clean and comfortable. The key was the location, which was not far from the art museum and the Natural History Museum. There was nothing special about it. Breakfast was average, with fruit but no vegetable salad. But leaving the checkout left me feeling confused and even worse. After breakfast on the first day, the male waiter asked me to sign the bill. I said my room included breakfast, but the waiter said it didn't matter. I just had to sign and the front desk would know. I signed it, it was $52 for two people. The next day, we also chose the buffet for breakfast, and the waitress brought us each a glass of apple juice. I got the bill before I left, put down the order and left. I signed it without even looking at it. Signing an order without looking carefully is a hard lesson! ! ! When I checked out, I found that there was an extra $30, so I asked what the price was. The front desk said it was a breakfast tip on the 5th. I said I was eating from the buffet, but the waiter just poured me two glasses of apple juice without me giving a tip. Is she going to take the initiative to write a $20 tip on the bill? Is this reasonable? I can pay the money, because it’s my fault that I didn’t read the bill and signed it, so I have to acknowledge the bill. But I just want to ask him if this is reasonable? The front desk called the restaurant manager. The manager didn't say it was a tip. He said I chose a set meal and they would charge something else. This is absolutely hilarious! The order typed out to me clearly stated gratuity. I will never go to any Omni Hotel again! Too confusing! Ctrip customer service communicated with them, but they still insisted on their approach.

We chose this hotel because of the location, easy walk to riverwalk, our favorite spot....just perfect. The staff & valet service were extremely helpful & courteous. The only thing we were not pleased was our room #610. It was not inviting, it seemed damp, was dark, couldn't open shades in the afternoon, too much sun. When we got there the shades were up & the room was very hot, took long to cool the room. In the morning, we enjoy the outside light, though. It just seemed that we were in a very small dull room. Oh, we would have enjoyed a microwave in the room. We just expected a little bit more for the price we paid. But we made the best of it & enjoyed out time there. Thank you for your service in making it comfortable.

The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it. We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.

The service, the hotel room, the hotel staff, the hotel grounds, the food, the view was all spectacular! Everything was worth the price. Next time we will bring our own wine because of the price of alcohol is too much. We had breakfast included in our hotel bill and it was worth it. We, the two of us, had $40 credit to use for breakfast. We bought the Classic egg Benedict meal and it is so tasty! I would love to stay here again!!

I had such a great experience staying at the Hilton Dallas Lincoln Centre! The staff was super friendly and made check-in a breeze. My room was spacious, clean, and very comfortable – I felt right at home. The hotel itself is beautiful, and I loved the amenities, especially the pool and fitness center. The location couldn’t be better – it’s just a short walk to the Galleria Dallas, so there’s tons of shopping, dining, and things to do nearby. Plus, there are great dining options right in the hotel, which made it really convenient. I’d definitely recommend this hotel to anyone visiting Dallas. It’s a perfect spot for both business and leisure!

Excellent service. I loved how everyone was courtious and attentive, the restaurant and upper bar were great, would definitely book again with tremont house. Thank you so much staff, and community

Over all not bad. Hotel was clean and room was nice. Two reasons I did not rate everything as excellent. First, the first shift front desk person was VERY rude. The young lady displayed poor customer service when you asked her a question. The old lady who came in for the evening shift was great. She was friendly and very attentive. Finally, breakfast was a wash. The waffle maker was out of service. The hotel was across the street from Walmart!!! Why not just go get a another one? Still, we may use this location again in the future.

All the facilities, good service and attention, only the cost of parking is in my opinion very expensive 25USD

The room's AC was inconsistent, difficult to find the right temperature. The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am. The bathroom was also extremely dark and hard to even see yourself in the mirror.