The Line Austin

What a terrible experience all around. First, I booked a "lake side" view and got a view of the next building. Second, I was charged $28 a day plus tax for "Amenities". When I called to ask what those where some ignorant chick said "It's like paddle boarding, scooters, you know, every guest gets charged for it", and then she hung up on me. I didn't use the mini fridge, and they didn't even have basic muffins or juice for breakfast so the amenities are BS. The decor is marketing as some hip, eclectic "vide" but its just and old building. The elevator smelled disgusting, and the carpet was so worn out I don't think they've ever changed it.

The room's AC was inconsistent, difficult to find the right temperature. The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am. The bathroom was also extremely dark and hard to even see yourself in the mirror.

Everything is good except it doesn’t offer free water

I was looking forward to this stay. I thought The Line would be cool and edgy. It is not. The linens were clean, but that is the best I can say. Everything else is cheap-looking. The price is high for everything. The food wait staff are high or perhaps just ill-mannered. The bell-person was very nice, but he was also the front desk clerk. I felt like I wasted a lot of money. I do feel that this hotel and many of its employees are doing their part to keep Austin weird. :(

It's just okay. I was disappointed to pay for an upgraded room just to get to look at 50' of very noisy hvac units. There are better options in the area.

Very loud and could hear everything going on outside, above you, beside you. Our room was ok just felt like the bathroom ceiling might fall in. Location was great though.

Lighting in the room did not meet expectations we also asked for water view and paid more for it and got a corner between the two buildings with a small side corner view of water. Not cool at all specially when you are paying for the view

the service and staff were excellent and super nice, we were in room 1223 on 12 floor we could hear the elevator running all night super loud

Was fine, but I have to say I was a bit disappointed to see that our room did not have a view at all, but of a cement wall, TV did not work, only one side of our bed had lights the other bed did not, was so dark in the bathroom that my wife could hardly get ready, and was overall just not impressed. I got this room for our anniversary to have a view and I got exactly the opposite was not worth the money.