It's about a 10-minute walk from Wrocław Central Station. There's a convenience store nearby, and tram and bus routes run through the area, making transportation convenient. The staff was friendly, and the hotel was clean. The breakfast was varied and delicious.
Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
The room was too small and not very clean, but the front desk service was excellent. They were very helpful in resolving some issues that came up during my stay, which I really appreciate! 👍 The breakfast spread was also very good.
We chose it because we wanted to go to the Christmas market and the hotel was very close.
The parking garage was very tight, but with help, we managed to get in.
The rooms are rustically furnished.
The beds were very soft.
Cold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.
Rooms suitable for your price. Very nice service. 15 minutes walk from the heart of the city. I don't hide that I'd be happy to use their services again.
We've been coming to the area for years and decided to check out this hotel which only opened last year. In short, it's amazing! Located directly above the small town of Szklarska Poreba it's a bit out of the way for most tourists but that's fine with us. The staff is extremely friendly and always helpful. The spa area is spacious and you can find bathrobes and slippes in your room. We choose the half board and the breakfast and dinner buffets were very tasty and no wishes were left open. We had a mountain view superior suite with 2 bathrooms and a very large balcony - amazing views and an amazing room. Two minor complaints are that the balcony does not have any railings between the rooms and everybody can walk up right to your windows and look into your rooms. Also, there is not enough parking space, you should definitely book that in advance. We loved our time there and will definitely be back. Radisson members get free water bottles in their rooms, so it might be a good idea to join.
The hotel is based at a very convenient location and the central station is at a walkable distance. The hotel has places to eat around (especially breakfast and lunch) and the town centre isn't that far. The room is nice, but could do with a bit more lighting, especially if you want to work. The breakfast seems to be rather on the expensive side for Wroclaw.
Very Good
47 reviews
8.8/10
Price from
£ 45
per night
Check Availability
See All 4-Star Hotels in Lower Silesian
Latest Reviews for Lower Silesian Hotels
See all
9,2/10
Great
GGuest UserOverall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
GGuest UserWhat a great find! Lovely hotel in a convenient location. Genuinely helpful and knowledgable staff. Good service and all food/drink beautifully presented with care and attention to detail. We had a classic king room, comfortable big bed and chaise , beautiful yet simple decor, with a nod to the 1930's art deco style , spacious acccommodation, modern bathroom with quality fittings, well equipped room with safe, minibar, coffee machine, desk, plenty of hanging space/ drawers, range of lighting to create different moods. close to train station, tram stop and 106 bus stop from airport , yet quiet overnight. Had spa facilities to ourselves on the two occasions we used them during a 4 night stay - Jacuzzi, sauna, turkish and attached Gym. Chocolate time was an added bonus. Decor in attached cafe and restaurant also lovely. Staff advised hotel was recently refurbished. Really good value accommodation- great base for a city break. Wrocław is a wonderful city (As a traveller from UK it is a ' hidden gem') and we hope to be back soon. Would choose this hotel again.
Rrhee0606It's about a 10-minute walk from Wrocław Central Station. There's a convenience store nearby, and tram and bus routes run through the area, making transportation convenient. The staff was friendly, and the hotel was clean. The breakfast was varied and delicious.
AAnita SzczepanowskaRooms suitable for your price. Very nice service. 15 minutes walk from the heart of the city. I don't hide that I'd be happy to use their services again.
DDariuszThe location is obviously the biggest plus. A very good view of the city and relatively close to many landmarks. The apartment we stayed in was very spacious with comfortable beds, sofas, excellent cooking and bathroom facilities. However, the carpets on corridors were quite dirty. It was also quite difficult to find parking lots allocated to the apartments. Actually, I found out that the parking fee is exactly the same as the fee in the adjacent Sky Tower mall, which is disappointing.
KkthérèseI had a wonderful stay at this apartment-hotel. It’s located right in the heart of the market square, making it perfect for exploring the area. Despite being in such a central location, it was very quiet at night and I was able to sleep well. The apartment itself is modern, beautifully maintained, and spotlessly clean. I was especially glad to have a washing machine available, which made my stay much more convenient. Highly recommend for anyone looking for comfort and great location!
GGuest UserExcellent location (very close to town center), ideal as a starting for for town trips. The place is not a modern (glass and brick) hotel, it is located in an old-style building, old-fashioned, but if you spend time out in town, it does not matter. No air conditioning so it could matter if you get to visit the place during hot summer. There are pubs nearby so (I guess) it could get noisy (I guess as I did not experience this during my stay).
GGuest UserThe hotel is based at a very convenient location and the central station is at a walkable distance. The hotel has places to eat around (especially breakfast and lunch) and the town centre isn't that far. The room is nice, but could do with a bit more lighting, especially if you want to work. The breakfast seems to be rather on the expensive side for Wroclaw.
GGuest UserThe room was too small and not very clean, but the front desk service was excellent. They were very helpful in resolving some issues that came up during my stay, which I really appreciate! 👍 The breakfast spread was also very good.
GGuest UserGreat hotel, clean room and nice shower, coffee dispenser, comfortable bed and pillows and a really nice view of the river.
Very close proximity to the town, just 5-6 min walk in a quiet place.
Negatives are they need a deposit of 500 PLN, a bit too much and the area around is a bit deteriorated or there are road works around.