4-Star Hotels in Yamaguchi Prefecture, Japan

Unbeatable location with many rooms ( or all rooms) and public spaces facing Tsunoshima Bridge. Our room faced the ocean directly with no obstruction. The bath was also quite decent and the outdoor bath is next to the sea. You can enjoy the sound of the waves while bathing in the hot spa. It should be quite spectacular during sunset. The spa was probably renovated within the last 10 years as it was in good condition. The room , however, felt old and the corridor was damp. The carpet in the room felt damp and the room felt stuffy. The AC worked well and we turned it on high. Our triple room as spacious but I felt itchy the whole night while sleeping- although the sheets looked clean ( I slept on the added bed). The other two beds looked slumped in the middle. Bathroom also looked quite old( from the 70’s)? My room was at the far end wing and there were lots of stairs to walk up and down from the front desk which was on the third floor. The staff will help to bring the luggages to your room ( also at check out - just call). Hotel restaurant serves dinner buffet . If you are not interested, the hotel also has a list of restaurants nearby with 10-30 minutes drive. We drove out to have yakitori in a small down, which was very local, but with friendly owner, good food- and super cheap price ( each yakitori was about ¥120-150 yen. Breakfast buffet has both Japanese and western offers, taste was average. Overall service was very good.

We couldn’t have been happier with our stay at Hagi no Yado Tomoe. Outstanding from start to finish. Delicious meals (breakfast and dinner) on both days, comfortable futons in spacious and well-appointed rooms, the most friendly and efficient service (sincere thanks to Takashi-san, our ‘butler’, but also to the entire team) and ideally located in walking distance to all Hagi’s most interesting sights. I can’t recommend Hagi no Yado Tomeo highly enough.

I always stay at Dormy Inn no matter where I go. The premium experience is definitely a step above. In the hot spring, there were these huge bundles of plants that looked like green onions? And you could see Mojiko Port from the outdoor bath. I heard the breakfast here was great, but I just went for a hot spring soak in the morning and missed it.

Service was good but can be improved: - the translation tool used was not effective. Staff had to apologise repeatedly. - due to miscommunication, we were late for dinner by 15 mins. The hotel was not flexible enough to do service recovery to guests. Nonetheless, we thoroughly enjoyed the breakfast and love the room!

The hotel is not big, but the overall facilities are good, the service is good, the breakfast and dinner are OK, there is a stream running through it, and it feels good to walk along the stream in the early morning or evening, but there are not many businesses around and they close too early.

The hotel's location, environment, and front desk service were all excellent. However! My child has a habit of sleeping with headphones on. On the first morning, after having breakfast as booked and taking the hotel's 9:00 AM shuttle bus to Higashihagi Station, we suddenly realized that the two earphones in our iPhone's charging case were missing. We then remembered that we had worn them all night and forgotten to put them away when we woke up; they were in the tatami mat. The hotel shuttle had already left, so I had to contact the hotel through the Ctrip booking platform to ”not make the bed.” At the same time, as a mother, I reassured my child, ”Don't worry, the staff will definitely put the earphones on the small table in the room when they clean it. Hotel staff all over the world do that.” In the evening, after a day of sightseeing, we returned to the room and searched everywhere, but the earphones were nowhere to be found! Communicating with the front desk staff yielded no results. Frustrated, we had to continue our stay, and thus, a pair of earphones were lost. The previous night, the bed was made by two South Asian-looking staff and one Japanese-looking staff member. That night, I again observed two Japanese-looking staff members making the bed, carefully observing their procedures. Following this procedure, even the smallest white earphones would have been visible, yet they couldn't see them… The next morning, before leaving the room to get a refund, I took a picture of the bedding I had slept on. The same scene was clear; if any earphones were left behind, they would have been obvious, but their staff couldn't see them… The hotel's location is excellent. If you choose to stay there, be sure to keep your belongings safe!

The ryokan was large and easy to find as it was located near a bus stop. The breakfast was delicious and the hostess show was nice, but the floor in the hot spring bathroom was broken and the blankets were stained, so it seemed like a little investment in the facilities was needed.

Make a mistake did not noticed my booking is without a bath room in the room, have to settle shower shared bath at the onsen. Did not expect half board dinner serve Japanese set and not a buffet dinner, Thanks to the chef make changes for the dinner for my daughter which she don’t take fish meal. Thumbs up to the restaurant staff .

It only takes 10 to 15 minutes to walk to the hotel by JR train, so it is easy to find. The main entrance faces the traffic light. It has a history of 300 years and has a traditional style. You need to change indoor slippers in the lobby first, and the waiter will take them out immediately when you go out. Guests' shoes will be changed for you. The entire building is already worth admiring. There is an orthodox Japanese garden with a lot of koi fish in the pond and beautiful maple leaves. You can enjoy the garden from the balcony of our room. Inside the room The bathroom has a wooden bathtub. Dinner and breakfast are eaten in the room... Our butler is very professional and introduces all kinds of food... There is also free beer and Coke. There is an electric heating blanket in the center of the room, which is thick and soft. There is no heating...but it will be very cold if you leave this area...This is an old building, and the technology was not that advanced at that time. The hot spring pool is not big, but there are two baths, which are beautiful and comfortable. Morning and evening Men's and women's baths are interchangeable. There is a ”Fox's Footsteps” restaurant across the road from the hotel that is worth recommending.

Great private open air onsen within your own little house. Service was impeccable. A little far from the station but walkable, within around 20 mins. Better to drive if able.