During dinner, I asked for a bottle of water, but it took more than 10 minutes for it to be brought to the table. To make matters worse, a staff member accidentally took away the fork I was using while I was still eating. As a result, I was unable to continue my meal for several minutes because I had no fork.
To their credit, the staff member realized the mistake and brought me a complimentary cake, and the manager later offered me a glass of wine as an apology. At first, I even wondered whether I was being treated differently, but I chose to assume it was simply an unfortunate mistake and moved on.
That said, considering the quality and price level of the hotel facilities, the restaurant service was noticeably below the standard I experienced at other hotels. I thought it was worth mentioning for future guests.
I really like the traditional Georgian breakfast in the morning and the hotel room design is superb. The location is also OK, a little far to walk to the town center.
Very good, in such a small town, such quality and service are very good, beyond expectations, and the old city wall and sculpture are outside the window, the view is very convenient, recommended
The hotel bedding is the best in Georgia I have ever stayed in. The other places are five-star, which is not as good as here. The environment is good, but the traffic is inconvenient to reach. There is no charge to take a taxi from Tbilisi to the town of Gurjaani, and the same goes for the return journey. Buying wine at the winery is not expensive and can't be bought anywhere else! Breakfast in Georgia is almost not very good.