4-Star Hotels in Hebei, China

The hotel's location and surroundings are excellent. Kashima Park is right downstairs, and the deer are very friendly. We booked a mountain view room in Building C, which offered a direct view of the 'THAIWOO' sign on the mountain. We could easily get a photo op right from our small balcony. The room had central air conditioning, but no matter how we adjusted it, it didn't work. We later asked the staff and found out the hotel doesn't actually provide air conditioning. The landline in the room couldn't connect to the front desk, and when I tried calling on my mobile, the line was always busy.

Had a fantastic stay! The hotel staff were all incredibly professional and had excellent attitudes. The room was spotless and very tidy. The hotel breakfast was also delicious and offered a wide variety. There's a Chinese restaurant on the second floor where you can grab lunch and dinner. The hotel's location is superb, very close to the Mountain Resort and other attractions. Right next to the hotel is a famous night market with a rich assortment of stalls. The restaurants nearby are also very comprehensive, offering a chance to try Chengde's local specialties.

The views are fantastic! On the day of departure, the front desk even sent a text message with directions for driving there, which was incredibly thoughtful and considerate. It took about two hours to drive from Beijing to the hotel. We pre-registered our car and were able to park it in the parking lot. They even have fast-charging stations. We also pre-booked the public hot spring and enjoyed the Eye Stone hot spring. The breakfast quality was also excellent. I highly recommend coming here for the experience!

What I liked most about this stay was front desk staff An Xiaorui. She greeted me with a warm smile as soon as I walked in, and her voice was gentle and polite. The check-in process was very quick, so I didn't have to wait long. She also thoroughly explained details about breakfast, the elevators, and local transportation. When I had questions later, she was incredibly patient and proactively helped coordinate my requests, showing genuine care throughout. Her professional and heartwarming service significantly enhanced my stay, and I absolutely have to give a special shout-out to An Xiaorui!

This stay truly exceeded all expectations. As foreigners visiting Zhangjiakou in December for the first time for both travel and skiing, the overall experience couldn’t have been better — it was absolutely top-notch 👍. From the moment we stepped into the lobby, we were greeted with a sense of warmth and genuine hospitality. The front desk staff were incredibly thoughtful and attentive. They immediately noticed that we were traveling with children and had quite a bit of luggage, and proactively offered assistance, which made us feel very well cared for right away. The dining experience was equally impressive. Breakfast offered a wide variety of options to suit different tastes, and the availability of late-night snacks was a wonderful bonus, especially after a long day of skiing. Overall, whether it was the attention to detail at the front desk, the comfort and quality of the accommodation, or the excellent food and beverage service, this hotel truly delivered on all fronts. It’s absolutely an ideal choice for families traveling with children, and we would highly recommend Atour to anyone visiting Zhangjiakou.

Bad check in service at front counter lady. Seems more occupied with her task than guest service. I have to call and request for our sofa bed to be open. Given we book and indicated a family of 4, unlike other hotels whom immediately arrange all additional required items such as toothbrushs, slippers, towels, water, etc. Here I have to call to request for each items. The wifi doesn't work. I have to physically bring my laptop to the front desk for assistance.. and even that was not able to connect. Breakfast, average as the food are abit hard - hard noodles, hotdogs, breads.. Only cons is location near to ski and restaurants but so are a few hotels nearby. Free scheduled public bus shuttle to/fro train station, have to walk about 7 mins to the bus stop. As a Hyatt member, this is the worse Hyatt Place hotels I stayed. I believe surrounding hotels will have better guest services and competitive price too.

The hotel is very popular and is fully booked every day during the summer, but the response of manager Wang Zeyu is very quick. The room type booked this time comes with a private hot spring. The hotel's attached dining and hot springs are very good and can meet the diverse needs of customers.

Family trip, the room was super spacious with a balcony. Having a washer and dryer was very convenient. The front desk service was excellent, very warm and patient. Xiaoduan at the front desk was quick and efficient with the check-in process. We had a very comfortable stay.

Beidaihe Jourton Manor Hotel ✨ An Absolutely Stunning Vacation Experience Finally checked into the Beidaihe Jourton Manor Hotel, which I've been longing to visit! 🏰 This place is truly a vacation paradise! The hotel is located in Beidaihe, and the rooms are incredibly spacious. We were personally escorted to our room by a butler, and they even gave a bubble machine to the kids. The front desk also has basketballs, soccer balls, and other toys available for borrowing. There are many children's play areas. The most delightful surprise was the manor-style design ⛲️, with a huge lawn and a European garden. Afternoon tea here was incredibly relaxing ☕️, truly a taste of aristocratic living!

This time, I stayed at a B&B within the Azure Coast park. It's just a few minutes' walk to the beach, so the location is absolutely fantastic. With its incredibly long beach, you can take photos, go mudflat exploring, or just relax. It's an all-in-one seaside destination, and the experience was perfect 💯