4-Star Hotels in Hebei, China

My stay this time was great! The lady at the front desk was so helpful during check-in, and she even offered a complimentary room upgrade, which gave me better lighting and a nicer view. The hotel was clean, and the facilities were new. Plus, there were plenty of outlets for charging, making for a very comfortable stay.

An Unexpectedly Comfortable Stay! My stay at the Hilton Garden Inn was exceptionally satisfying! The hotel boasts an excellent location, with convenient transportation access, making it perfect for both business and leisure travelers. Stepping into the lobby, I was immediately impressed by the warm atmosphere and friendly service. The front desk staff were incredibly welcoming and efficient, quickly handling my check-in. The room was spacious and bright, with plush, comfortable bedding. The 'Garden Sleep System' bed, in particular, ensured I had a wonderful night's sleep. The cleanliness was impeccable, and the attention to detail truly stood out. Breakfast offered a wide variety of options, combining both Western and Chinese dishes. The ingredients were fresh, and everything tasted delicious. The hotel also features a well-equipped fitness center and business center, perfectly meeting all my needs. What truly stood out was the professionalism of the hotel's service team. Their dedication and thoughtfulness were evident in every interaction, from housekeeping to concierge services. It offers outstanding value for money, making it an excellent choice for any trip! I will definitely choose Hilton Garden Inn again for my next visit, and I wholeheartedly recommend it to everyone!

This hotel's setting is truly one-of-a-kind! No other hotel in Chengde can compare, simply because it's part of the Mountain Resort itself. Staying in a royal garden is an absolutely special experience. There are several deer roaming freely on the hotel grounds, and they're very friendly. We visited during the off-season of the off-season, and there were no more than 5-6 guests in the entire hotel, yet the breakfast was still meticulously prepared. The ladies at the front desk were always smiling and ready to answer any questions. We even got a complimentary Qing Dynasty costume experience! Honestly, you could easily spend a whole day just enjoying the hotel itself. If I were to truly review it, I probably couldn't finish in 1000 words. Thanks again to all the staff for their warm hospitality! Oh, I almost forgot, the hotel has a tabby cat named 'Batia' who acts as a guide! It led us around to various photo spots. All the photos below were taken at the hotel.

I came here to experience the hotel because it was newly opened. Indeed, all the facilities and equipment are quite new. The room is equipped with a sofa bed, the screen is also movable, there is a small bar and tableware, and there is a quilt in the cabinet. It is very suitable for family travel. At the beginning, I felt that except for the cold attitude of the front desk, I was quite satisfied with everything else. We just arrived at the room. Fruits were delivered right after. As a result, when I took a shower at night, I found that the hot water was very small and I couldn’t take a shower at all. I could only call the front desk. The solution given by the front desk was to change rooms. Because there were a lot of luggage and it was late, I didn’t want to change rooms, so I asked the engineering to repair it. But they still asked to change rooms. Okay, then change rooms. We asked the staff to go to the room to check whether the hot water was normal. As a result, the staff did not check and came directly to our room to let us change. We asked again to check, and the staff went to check. The result was also broken. If we didn’t check it, wouldn’t we go there directly? ? ? ? Very speechless. Later, we changed our room to the 7th floor and checked that the hot water was normal. After we moved our luggage over, we looked at the bedding, and it turned out to be very dirty. There was a little garbage under the pillow. It was outrageous!!! We asked the front desk to come again, and they asked us to change rooms. Let's change, and asked her to check the room first. I really didn't want to bother, but the attitude was not good, and asked us to check it ourselves. I was very tired, so I asked my boyfriend to check it. The quilt was dirty, okay. Dirty. I said, then change the quilt for us. The staff asked us to pick up the quilt ourselves. This was the first time I encountered such a situation, and I was shocked. Okay, okay, I just want to take a shower and go to bed. It's really not as good as the attitude of the Hanting Hotel we stayed in the day before. The cleaning of the second day was OK.

I had a wonderful 4-day stay at this Ibis Hotel. The location is absolutely perfect — it’s connected to a shopping mall and surrounded by many food shops, which made everything so convenient. Whether I needed a quick meal or wanted to do some shopping, everything was just a few steps away. The hotel is very clean and well-maintained. Housekeeping did a great job every day, and I really appreciated that they generously provided extra bottles of water during my stay. It’s those small details that make a big difference. The breakfast was also very good, with a nice variety of food to start the day right. Overall, it was a comfortable and pleasant stay, and I would definitely recommend this hotel to anyone looking for convenience, cleanliness, and good service. 🌟

We were so happy with our stay! The hotel staff were so nice and friendly, and they were very accommodating! We really enjoyed the comfortable and clean room and amenities. The breakfast was delicious and the laundry facilities were also very nice. We can’t wait to come back to visit!

Facilities: A touch of elegance with a European flair. Cleanliness: The cleanliness was pretty good. The staff even disinfected and rinsed the glass walls on both sides of the showers downstairs. It would be perfect if the room carpets were cleaned a bit more thoroughly. Service: The beautiful front desk lady was incredibly lovely 🤩, patiently greeting us and answering all our questions 🙋‍♀️. I spent the whole day there with my child, and it was absolutely nice. My child played in the kids' area while I relaxed and scrolled on my phone in the steam room 📱. There were plenty of fruits and snacks 👍. The snacks in the steam room were great, especially the fermented glutinous rice balls, tofu soup, KFC-style chicken nuggets, and the super delicious fried red bean paste pastries 😋. ………… A relaxing and pleasant day ~ I completely forgot about the疲れ of daily life here 😊

The room was spacious and bright with a mountain view. The service attitude was exceptionally good. This is my second time staying at this hotel. I also stayed here in 2022 when I visited Chengde. Originally, I was just passing through and could have chosen accommodation in another city, but I remembered my previous positive experience here with the great service and room type, so I decided to stay again. It didn't disappoint me at all! The service was still as thoughtful as ever, and the staff's attitude still made me feel right at home!

We recently went to Zhangjiakou Thaiwoo Ski resort during the CNY. Location is ideal, 5 mins away from Taizicheng railway by car and inside the ski resort. They provide pick-up and drop off at the railway station making it very convenient. The room is spacious, clean and comfortable. The breakfast was fine, not so many choices for foreigners like us. There are many restaurants nearby. The staff are friendly and tries their best to translate, communicate and attend to our needs. Before booking our room and train, I called the hotel to inquire and added 小晴 thru wechat. She was very helpful in answering my questions about the ski resort, and train booking. Definitely recommended.

The front desk service attitude is very good. After the check-in, the staff will take the initiative to lead the way. The room is clean and odorless. The parking lot is quite large. It comes on weekdays. The parking space is particularly rich. There is a small shopping mall a few hundred meters away. It takes ten minutes to drive. There is a halal beef cover cake. When I left, my pajamas fell in the hotel, and the service staff also helped to mail them back.