Guest User
December 28, 2025
I've stayed at ski-in/ski-out hotels in Beidahu, Songhua Lake, Changbai Mountain Wanda, and Changbai Mountain Luneng in China. This was my first time at Wanlong, and I stayed at the Longgong Hotel for 4 nights. My experience was probably at the bottom among hotels in the same price range.
1) My booking stated free shuttle service from Taizicheng Railway Station. I thought it would be convenient, one person per seat, so I didn't book a car. After exiting the station, I found no staff holding signs or providing directions (while seeing staff from other ski resort hotels doing so). After asking around, I found the shuttle to Wanlong, which turned out to be a public bus. Due to the lack of guidance, people kept getting on, and by the end, my luggage and I were squeezed in, unable to move, and stood all the way to the hotel.
2) For a hotel that costs 3800 RMB per night (2800 RMB for just the room) during the off-peak season, including ski passes for 2 adults, it surprisingly lacks a dedicated ski pass/equipment counter. This meant I had to take my child to the main ski equipment/pass hall counter to queue up for buying tickets, renting gear, renewing cards, etc., no less than 7 or 8 times, which was a huge waste of time. The hotel also doesn't have a convenient one-stop ski equipment storage locker. Skis either had to be stored in a small hut opposite lifts 1 and 2 (requiring another queue for retrieval) or carried back to the hotel's 2nd floor or the locker on our floor.
3) For dinner, with only 4 choices within shuttle/walking distance, if you don't leave the hotel, the only dinner options are the noisy Wanlong Express Cafeteria and a small hot pot restaurant on the 4th floor. So, late at night, we had to brave the cold wind to take a shuttle/walk to the Shuanglong Hotel for à la carte dining (the food was very good, and with no other à la carte restaurants, we ate there for 3 consecutive nights!).
4) The hotel's executive lounge was dirty and messy. The lounge is shared with several other hotels in the ski resort, and personal bags and shoes were occupying tables and scattered on the floor everywhere. At any given time, there was only one staff member managing entry, replenishing food and drinks, and cleaning up. This resulted in no strict entry management, and used dishes and cups on tables were not cleared promptly. By just before 4 PM, after coming down the mountain, all hot drinks and snacks were gone.
5) We booked a mountain view room on a high floor, but it overlooked two parking lots downstairs. Even at 10 PM and 11 PM, car horns would occasionally honk, seriously disturbing my child's sleep.
Pros: The slopes and snow quality are good (though high winds can blow snow away, exposing icy patches). The instructors are good quality. The 4th-floor cafeteria offers efficient service, many choices, and good food for lunch.
Summary:
Compared to other five-star ski resorts: The price is the same, but the service and amenities are far inferior.
Compared to other hotels at Wanlong Ski Resort: The amenities and services are almost similar, but the premium is too high, making it not worth it.
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