4-Star Hotels in Canton of Lucerne, Switzerland

Location! Kindess! Beautiful! The hotel is in a great location, the stuff are very kind. We also ask for belongings save after we checked out, and the agree with pleasure.

Note: I'm posting this after first sending it to the Monopol to allow them a chance for a fair response. They did not respond. We stayed in Monopol for 3 nights in late August 2024. The hotel is convenient to the train station. The room was OK until at 11:00 our first night we noticed a water leak dripping down from the ceiling...into my open luggage. Since there was NO PHONE is our room, I had to walk down to the front desk, and found no one there. A sign directed me to call (#61?), but no one answered. Went back up to the room and tried to clean up the mess. Went down to the a 2nd time...still no one there and no one answering the phone. 10 mins later we went down a THIRD time and finally found a clerk and another employee. Their solution was to offer us another room for the night only....we would not be moved into it since it was promised to another guest the next night. We opted to stay in our room so as to not have to move all our things for a just a few hours. The next day the front desk manager (Paul?) told us he fixed the leak. The next night the leak began again, this time by the bathroom door. It soaked the carpet and forced us to jump over the the soggy carpet to get into our bathroom. We informed the front desk, and the manager assured us it would be fixed, and said issues like this happen...”It's an old hotel” he said. He apologized for our inconvenience. There was no attempt to compensate us for the unsatisfactory room beyond an offer to give us a free breakfast the next morning, something we had already paid for. A staffer offered to throw my wet clothes in the dryer, but not to wash them from the funky water that dripped onto them. We got a meek ”We're sorry” when we checked out. We understand that an issue like this can affect any single night in any hotel. However, when the problem goes to a SECOND night, after we were promised it was fixed, then the lack of resolution is unacceptable. Our room was clearly not up to full price standards, and yet the Monopol was willing to charge us that much, and offer only a ”we're sorry” as a management response.

The hotel deserves a perfect score! And the staff from Reception to Bolero restaurant a 6 our of 5! The friendly and informative greeting we received at check-in was superb. The bus tickets for Kriens/Pilatus is included for all guests and close by. The receptionist went even as far as walking us to the parking we had reserved (22CHF/day--worth it). We had room number 611 with a bay window on the top floor and it was very comfortable. They thought of everything from coffee machine to all small details a traveler might need. The location is very central!

We stayed one night in the Hotel Luzernhof Annex. Stupidly we put my jewellery in a location in the room that we felt would be a good hiding place - it was so good we forgot about it when we departed early the next morning. Much to my dismay I didn't realise until we were in the UK awaiting our flight home. An email later, my little jewellery bag was in the safe hands of the hotel staff who went and retrieved it from our room. The lovely staff then posted it to another family member in Germany. I am so grateful for their kindness and attentiveness to our stressful (self inflicted) situation. Their honesty and quickness of action brought much comfort to me as the items held great sentimental & irreplaceable value. Thank you to all involved. The room in the annex was clean, comfortable, spacious, ideally situated and a great price. There were plenty of food options nearby. Although it had a shared bathroom, it was super clean and provided all that we needed. My sincere thanks to the Hotel Luzernhof.

If you are looking for a chic, wonderful, brilliant, inspired stay, this is where you will find it. Located by the lake with beautiful views of the Alps, there is no shortage of surprises. It may be a bit far from the central Lucerne walking distance, but it is easy to take bus 24 to the ‘Hermitage’ station. The hotel staff is very friendly and approachable. The room is chic. For afternoon tea, There is a bar with great views. The hotel provided us with a delicious dinner! We will stay here again and again. This was the best stop for our honeymoon and we never stopped talking about it!

Very nice hotel just across the street from the Vierwaldstatter see(Lake Lucerne) Pros: Great staff easy check in Great views from lake facing rooms, easy parking. Ok value for the area,comfortable bed. Cons: There was construction going on at the time of our stay. The rooms have no A//C, not a deal breaker but the room was sealed up tight and that first blast of stifling heat when we opened the door was unexpected. But they do give have a large fan unfortunately the cord would not allow the fan to be placed in the terrace door to help cool off the room. The breakfast buffet selection was plentiful but the cooked foods were merely OK at best.

The hotel room is large and new, and the decoration is in line with the domestic four-star standard. The front desk service is very good, and the room also comes with 2 bottles of purified water for free, as well as a coffee machine and capsule coffee for free use. The hotel is in a prime location, a 10-minute walk from Lucerne Railway Station and the pier. The room is well soundproofed, and you can't hear people talking in the corridor. In the peak tourist season, it is very cost-effective compared to other hotels in Lucerne. For Chinese tourists, in addition to many Swiss standard sockets, there is also a target socket in the room, and the European standard conversion plug can be used directly, which is very convenient! Traveling in many countries in Europe can be done with one plug...

I only stayed for one night as a stopover, but the hotel is very close to the station, and I have already arrived when I got off the bus and crossed the road. There is no air-conditioning in winter, but opening the windows is good enough! The room as a whole is so clean! The staff at the front desk are very kind and answer all questions! And the hotel is 5 miles away from the scenic spots, just walking distance! Moreover, a small supermarket is opposite the hotel, and it only takes a few steps to buy snacks! And there is a D restaurant on the lower floor of the subway station! Overall, it is highly recommended for travelers who want to catch the train the next day.

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

I stayed at the Gasthaus Badhof for a week. I booked on the hotel website and got a special price for staying seven days in a row. The hotel is located in a quiet town five minutes by car from the centre of Lucerne. I went down walking to the city in less than an hour twice, walking along the edge of the lake to the city. There is a bus line -free for being a hotel guest- with a stop a few meters away, very convenient for the return, uphill. It is a one-story building with twelve very spacious rooms (50 m2). The architecture is very modern and the quality of the construction, facilities and furniture are excellent. The bathroom is integrated into the room, the shower is a very well built glazed hurna. Each room has a large covered terrace where you can admire the magnificent landscape: an nine-hole golf course and, in the background, Lake Lucerne and the Swiss Alps. You can walk or go jogging around. I had an underground parking space -with charging point for my electric car- with direct access to the room by elevator -no additional charge-. On the ground floor is the reception and the restaurant lounge with large windows to the golf and exit to sit outside. The breakfast is not of great variety -because the hotel is small- but it is served in a very correct way and with fresh products of very good quality. All the hotel staff and golf course caretakers are very friendly and professional. They are always willing to help and showing their best smile. I think it is an ideal place to stay to visit Switzerland staying in a real four-star hotel, modern, quiet, clean, discreet, convenient and reasonably priced.

Location! Kindess! Beautiful! The hotel is in a great location, the stuff are very kind. We also ask for belongings save after we checked out, and the agree with pleasure.

Note: I'm posting this after first sending it to the Monopol to allow them a chance for a fair response. They did not respond. We stayed in Monopol for 3 nights in late August 2024. The hotel is convenient to the train station. The room was OK until at 11:00 our first night we noticed a water leak dripping down from the ceiling...into my open luggage. Since there was NO PHONE is our room, I had to walk down to the front desk, and found no one there. A sign directed me to call (#61?), but no one answered. Went back up to the room and tried to clean up the mess. Went down to the a 2nd time...still no one there and no one answering the phone. 10 mins later we went down a THIRD time and finally found a clerk and another employee. Their solution was to offer us another room for the night only....we would not be moved into it since it was promised to another guest the next night. We opted to stay in our room so as to not have to move all our things for a just a few hours. The next day the front desk manager (Paul?) told us he fixed the leak. The next night the leak began again, this time by the bathroom door. It soaked the carpet and forced us to jump over the the soggy carpet to get into our bathroom. We informed the front desk, and the manager assured us it would be fixed, and said issues like this happen...”It's an old hotel” he said. He apologized for our inconvenience. There was no attempt to compensate us for the unsatisfactory room beyond an offer to give us a free breakfast the next morning, something we had already paid for. A staffer offered to throw my wet clothes in the dryer, but not to wash them from the funky water that dripped onto them. We got a meek ”We're sorry” when we checked out. We understand that an issue like this can affect any single night in any hotel. However, when the problem goes to a SECOND night, after we were promised it was fixed, then the lack of resolution is unacceptable. Our room was clearly not up to full price standards, and yet the Monopol was willing to charge us that much, and offer only a ”we're sorry” as a management response.

The hotel deserves a perfect score! And the staff from Reception to Bolero restaurant a 6 our of 5! The friendly and informative greeting we received at check-in was superb. The bus tickets for Kriens/Pilatus is included for all guests and close by. The receptionist went even as far as walking us to the parking we had reserved (22CHF/day--worth it). We had room number 611 with a bay window on the top floor and it was very comfortable. They thought of everything from coffee machine to all small details a traveler might need. The location is very central!

If you are looking for a chic, wonderful, brilliant, inspired stay, this is where you will find it. Located by the lake with beautiful views of the Alps, there is no shortage of surprises. It may be a bit far from the central Lucerne walking distance, but it is easy to take bus 24 to the ‘Hermitage’ station. The hotel staff is very friendly and approachable. The room is chic. For afternoon tea, There is a bar with great views. The hotel provided us with a delicious dinner! We will stay here again and again. This was the best stop for our honeymoon and we never stopped talking about it!

We stayed one night in the Hotel Luzernhof Annex. Stupidly we put my jewellery in a location in the room that we felt would be a good hiding place - it was so good we forgot about it when we departed early the next morning. Much to my dismay I didn't realise until we were in the UK awaiting our flight home. An email later, my little jewellery bag was in the safe hands of the hotel staff who went and retrieved it from our room. The lovely staff then posted it to another family member in Germany. I am so grateful for their kindness and attentiveness to our stressful (self inflicted) situation. Their honesty and quickness of action brought much comfort to me as the items held great sentimental & irreplaceable value. Thank you to all involved. The room in the annex was clean, comfortable, spacious, ideally situated and a great price. There were plenty of food options nearby. Although it had a shared bathroom, it was super clean and provided all that we needed. My sincere thanks to the Hotel Luzernhof.

Very nice hotel just across the street from the Vierwaldstatter see(Lake Lucerne) Pros: Great staff easy check in Great views from lake facing rooms, easy parking. Ok value for the area,comfortable bed. Cons: There was construction going on at the time of our stay. The rooms have no A//C, not a deal breaker but the room was sealed up tight and that first blast of stifling heat when we opened the door was unexpected. But they do give have a large fan unfortunately the cord would not allow the fan to be placed in the terrace door to help cool off the room. The breakfast buffet selection was plentiful but the cooked foods were merely OK at best.

The hotel room is large and new, and the decoration is in line with the domestic four-star standard. The front desk service is very good, and the room also comes with 2 bottles of purified water for free, as well as a coffee machine and capsule coffee for free use. The hotel is in a prime location, a 10-minute walk from Lucerne Railway Station and the pier. The room is well soundproofed, and you can't hear people talking in the corridor. In the peak tourist season, it is very cost-effective compared to other hotels in Lucerne. For Chinese tourists, in addition to many Swiss standard sockets, there is also a target socket in the room, and the European standard conversion plug can be used directly, which is very convenient! Traveling in many countries in Europe can be done with one plug...

I only stayed for one night as a stopover, but the hotel is very close to the station, and I have already arrived when I got off the bus and crossed the road. There is no air-conditioning in winter, but opening the windows is good enough! The room as a whole is so clean! The staff at the front desk are very kind and answer all questions! And the hotel is 5 miles away from the scenic spots, just walking distance! Moreover, a small supermarket is opposite the hotel, and it only takes a few steps to buy snacks! And there is a D restaurant on the lower floor of the subway station! Overall, it is highly recommended for travelers who want to catch the train the next day.

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

The hotel is in an excellent location, close to the train station, right by the lake, close to the church and various attractions in the old town, and convenient for surrounding facilities such as dining and shopping. The hotel rooms are also very clean and tidy, and the service is in place.

I stayed at the Gasthaus Badhof for a week. I booked on the hotel website and got a special price for staying seven days in a row. The hotel is located in a quiet town five minutes by car from the centre of Lucerne. I went down walking to the city in less than an hour twice, walking along the edge of the lake to the city. There is a bus line -free for being a hotel guest- with a stop a few meters away, very convenient for the return, uphill. It is a one-story building with twelve very spacious rooms (50 m2). The architecture is very modern and the quality of the construction, facilities and furniture are excellent. The bathroom is integrated into the room, the shower is a very well built glazed hurna. Each room has a large covered terrace where you can admire the magnificent landscape: an nine-hole golf course and, in the background, Lake Lucerne and the Swiss Alps. You can walk or go jogging around. I had an underground parking space -with charging point for my electric car- with direct access to the room by elevator -no additional charge-. On the ground floor is the reception and the restaurant lounge with large windows to the golf and exit to sit outside. The breakfast is not of great variety -because the hotel is small- but it is served in a very correct way and with fresh products of very good quality. All the hotel staff and golf course caretakers are very friendly and professional. They are always willing to help and showing their best smile. I think it is an ideal place to stay to visit Switzerland staying in a real four-star hotel, modern, quiet, clean, discreet, convenient and reasonably priced.

The room is very small and there is no air-conditioning. When I stayed in August, it was too hot to sleep at night. I didn’t feel safe sleeping with the balcony door open. I felt cold in the middle of the night, and I felt stuffy when I closed the balcony door. I was tossing all night, although the balcony can see the lake view, but without air-conditioning can not sleep well, the lake view is not worth it

I loved this hotel! I didn’t go to the spa as we were passing through on our way home from Lake Como in Italy but we will be back! Loved Weggis, what a lovely little place and quiet even though there was a music festival on. The hotel staff were friendly and helpful. We had a room with a balcony view and it was stunning. The balcony was a good size, the view was priceless. The air conditioning was reasonable and bed very comfy with lovely towels too! Breakfast was very good.

I have stayed in dozens of Swiss hotels for over 60 years and found the Alexander pleasant but somewhat lacking. The Hasler family were charming. After a long journey, it was disappointing to find all 4 adults complain about a bad first night’s sleep and something as simple as the pillows being to blame. Despite the hotel having a pillow menu with options such as pine shavings, horse hair, sheep hair, millet seed and bees wax but nothing as mundane as foam, we decided to go and purchase 4 pillows at the Coop in Luzern! This did not make a great first impression and nor did the attitude of the receptionist with whom we discussed the issue who said it was up to us. As we couldn’t take the pillows home at the end, we gifted them in pristine condition to the hotel for the benefit of future guests - so please ask! This hotel is in a fabulous location overlooking the Vierwaldstättersee (Lake Lucerne). The rooms are a little tired. The staff are mostly very pleasant and helpful but sadly not terribly efficient. Self service breakfast is an extensive buffet with little to criticise except that dishes of fruit and scrambled egg were not replenished quickly. The 3 course evening meal was tedious in terms of awaiting service especially as we had a 4 year old in our party. We also found some strange food combinations and actually preferred the food at the sister hotel, the Gerbi. Even ordering A La Carte we found restrictive over the 10 day stay. The hotel offered a meat fondu and when we asked for that one evening we were told it couldn’t be done as our table was not near to an electric socket. The hotel charged for tap water (we also bought soft drinks, wine and spirits) which we found strange. Yet a tea and coffee facility was free on each floor - with free water! There were sometimes noisy building works taking place at the hotel commencing at 7am. The hotel pools and spa facilities were excellent. On days when the hotel had day conferences taking place it was very difficult to find a parking place! Spaces were reserved with plastic cones for delegates and I was asked to park further away below the hotel in a public car park.

Very typical continental breakfast, and the breakfast staff is very nice. We are traveling with children, and the hotel has added a crib. The room also welcomes snacks and fruits, and it feels good. The hotel is close to the lake, bicycles are provided for free, and we can also walk around the lake. Although the transportation is inconvenient, the hotel also sent us to the pier for free by boat. The hotel has a swimming pool and the children have a great time. Overall, satisfactory! There is free afternoon tea🤗