3-Star Hotels in Dorset, United Kingdom

Lovely staff, very clean, good location and great buffet bfast. I had requested a quiet room and ended up being right next to the lift, so didn’t get much sleep. The mattress/pillow werent very comfortable, and the hotel was boiling. Other than that, great value for money.

Entry from the car park to level -2 with stairs or lift access to Reception at level 0; (Additional access direct to street via a few steps at level 0 too); Check in was very quick with a short form to sign / append car registration if using the hotel's car park; Unfortunately 1 lift was out of order for the duration of our stay but there were very few times we noted the other lift was already in use; From here we had to traverse the complete length of the hotel to our room at the other end with stairs up and down, to find our room with window looking out over the laundry delivery area but some views of the sky still possible; By the admission of the staff, the hotel is (over)due a refurbishment and the whole place looks tired and worn, although noted to be clean; However shower cubicle in the room was plenty big enough, and the light-up mirror over the sink was good. The mixer tap on the hand basin appears to be plumbed L/R opposite to the markings on the tap; Plenty of plug sockets in the room, some with USB sockets. A big plus was the breakfast which was plentiful and efficiently overseen and served; Choices included standard cooked, cereals, fruit, etc with juices and hot beverages; No dinner was served but the hotel is is close proximity to several other venues within a 10-15min walk into the town centre; Also very close by is the BIC and the Pier / Seafront is less than 10 min walk; The Pool / Gym / Sauna is not very large but adequate and while the Hot Tub was warm with very vigorous jets, the Sauna was quite cool at the time of visiting. All in all, a nice enough place for a couple of nights, quiet and relaxing, with attentive staff.

Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool.

Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint. Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful! Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room … The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.

We came here for a relaxing weekend. We had just that. The staff were lovely and so helpful. Especially Jean-luc the duty manager. The room had a lovely sea view. On the right Bournemouth pier and to the left Boscombe. The room was clean and had everything we needed. Yes there was a fridge. The bed was comfortable. And linens were changed daily. We used the sauna and the indoor pool. Also all very lovely. We had no problem with parking either. A short 15- 20 min walk to Bournemouth pier. Stopped along the way at a lovely beach bar/restaurant. We even extended our stay because we were having such a lovely time. We will definitely be back. Thank you to the staff for making our much needed break away as lovely as it was!

Reception and breakfast staff were excellent. Our family room (Ken dodd) was very big and comfortable. We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions. 3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.

Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much

We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.

Great location , rooms are nice, clean and modern. Good value included breakfast which was good , except only scrambled eggs ,no fried eggs. Parking was expensive at £15:50 and a long walk in the rain. Staff were personable and efficient . I stay in Bournemouth often ,so would stay here again

I enjoyed the location of this hotel. It was so close to the beach. The hotel did not serve breakfast due to construction I assume. However the sister hotel next door , the Carlton treated us as their own guests. The rooms were roomy and clean when we arrived. Towels and bedding clean and super white. Bed was comfy, view spectacular even if we did not have a front facing view. Side view still provided a good view of the sea. East cliff was in walking distance of city centre and beaches. Lots of eating establishments on beaches and city centre. A QR code at reception need to be scanned and service requested if you needed any room services. Due to our short stay, we did not request any services. Breakfast at Carlton very good. Sustained us while we spent whole morning into late afternoon at the stunning beaches. Staff were extremely helpful and friendly. Cost was reasonable. Hotel reception area is beautiful. Our hotel stay was fit for the purpose we intended for our short stay.