Great location and room was very clean. But in my opinion far away from a 5-star-hotel, though. We had a room close to the elevators and heard the “bing” sound of the doors opening and closing all night. We had a few questions raised to the front desk staff and didn’t always get a very helpful or friendly answer (and sometimes due to lacking English skills, no answer at all). It felt very much like a business hotel were people stay repeatedly for one night just for sleeping and don’t care about much else.
One of the main reasons why I booked this hotel was for the rooftop. I was aware that the pool wouldn’t be open in October but they didn’t even have the cafe/bar open so I couldn’t go to the rooftop at all. And again, no apology or nice word, just: “it’s closed”. Next time I’ll stay in a smaller, Boutique like hotel in BA where I feel like the service is more personal and accommodating.
A pleasant hotel a few kilometers from the city center. English-speaking staff at registration, spacious rooms with good view. From the downside-negatives-near the hotel there is nothing, everywhere you have to drive a taxi or bus.