4-Star Hotels in Basque Country, Spain

Excellent hotel. Great staff. Great room. Well soundproofed, black out curtains and air-con that actually gets cool and hot enough, which is rare in hotels these days. The cosy room was bigger than expected and plenty big enough for a couple.

Overall, a positive stay, fitting for a 4-star hotel. The hotel boasts a modern image, good organization, and a comfortable level suitable for both leisure and business trips. Pros: • Strategic location next to San Mamés Stadium, with good access and efficient connections to the city's main attractions. • A new hotel with modern and well-maintained facilities. • Comfortable, quiet, and functionally well-equipped rooms, with good air conditioning and comfortable beds. • Professional and friendly service from the staff. • Good value for money for its category, especially considering the hotel's overall standard. Areas for Improvement: • The breakfast could be more comprehensive and balanced, with a greater variety of healthy options (fresh fruit, whole-grain products, sugar-free/lactose-free alternatives). • Room cleanliness, while acceptable, should be more meticulous in micro-details, consistent with the expected level of a 4-star hotel. • Lack of common areas for socializing, such as a bar, lounge, game room, or other communal spaces that invite guests to spend time outside their rooms. • The hotel parking is functional, but the price is high. Furthermore, there's no free or affordable parking nearby, which is a drawback for those traveling by car. Conclusion: A good 4-star hotel, modern, comfortable, and well-located, with room for improvement in some complementary services and operational details. Recommended for those seeking quality, tranquility, and good overall stay conditions in Bilbao.

The location is very convenient, within walking distance of the beach and various restaurants and shops, and close to the central train/bus. The cleanliness is good. The facilities are a bit too basic; there's no kettle, you have to use the front desk; there's not even a trash can in the room, only a small trash can in the bathroom, and no shelves or anything like that, so there's nowhere to put toiletries. The service is very good; the front desk staff are all very friendly and welcoming.

The experience was good, the room was spacious and clean. Really nice time there.

客户在城市北段的工業區，篩選了好久定的這個酒店，果真沒有失望，酒店的地理位置非常好離老城區市中心非常的近，附近有一個超級大的弗羅裏達公園，穿過公園往前走就會來到citywalls一些景點，包括超市商業中心餐廳等等 另一個非常滿意的是早餐，真的是太棒了，吃着美食忘着窗外看穿梭的車輛和往來的行人真的是太滿足了 但是同樣商務出差的小夥伴們，有喝熱水的，或是習慣性不帶洗漱用品的需要注意⚠️ 這個典型的歐洲酒店都沒有，完全需要自行準備

The hotel was well known and its strengths remained the location, comfort of beds, quality of towels and the bathroom in case it was in the room. I haven't enjoyed the meal in any of your options so I can't comment on it. As regards deficiencies, the structure of the rooms makes the conversations of neighbouring rooms heard and clearly perceived (a good tape solves it) The spa is obsolete and it would be good to update it. The hotel is very comfortable and would repeat it, but as I suggested earlier, a 4-star hotel is defined by detail attention.

The hotel is very comfortable and comfortable and is very comfortable and comfortable. We will repeat safely in our next visit to Durango.

We had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!

We hebben een heerlijk verblijf gehad. Heerlijke bedden en mooi uitzicht vanaf de kamer. Mooie tuin waar je heelijk koel onder de bomen kan zitten met een wijntje. Kamers kunnen een upgrade gebruiken. Personeel is weinig geïnteresseerd in de gast. Alles kost moeite lijkt het. Er wordt niet gevraagd bij uitchecken hoe je verblijf is geweest. Vriendojk Afrekenen en gaan. Dat lijkt.me de eerste regel in hospitality.

Excellent 4* hotel in the perfect location, 12 minutes walk from both Railway station and Intermodal Bus station. Big room, nice beds, all amenities like tv, aircon, kettle, frige and safe. Real bath and bidet in the bathroom. Looks little bit tired, but ok. The only problem was a plastic card room key with magnetic *****, which had been unmagnetized in my pocket several times with earphones case. Hotel has several bars/restoraunts, including one in the inner garden. And meeting areas for conferences.