Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.
It's a Hilton, supposedly, but everything felt off. At the reception, they told us the pool was open until 11 PM. In reality, at 10:15 PM, they didn't want to let us in because the pool closed at 10:40 PM. Why they didn't mention this at the front desk is beyond me. Also, you can't go in without a swim cap – which, of course, you can buy on site. The rooms are small. The view isn't of the sea, but of some kind of favelas. In the restaurant, the menu is via QR code, but no one tells you that you still have to order from a waiter.
تعامل الموظفين جدًا بطيئ اضطررت للانتظار ربع ساعه من اجل الحصول على كرت الدخول للغرفه ولم اتمكن من ذلك فطلبت من الموظف فتح الغرفة باستخدام المفتاح الماستر، رائحة الفندق كريهة والممرات مظلمة والمكيف سيء، وجبة الإفطار محدودة جدا . لا يستحق ان يكون فندق خمس نحوم
A luxurious hotel, though pricey. The sea-view rooms are absolutely stunning. Its location in Trabzon's most beautiful spot, Boztepe, is fantastic, with two famous restaurants right below it. You can even walk to the Boztepe viewpoint. The area is vibrant, surrounded by upscale neighborhoods, residential complexes, entertainment zones, and restaurants.
However, the service was slow, which I didn't like. One day they missed cleaning my room, even though I left the 'Please clean' sign out. I approached the front desk staff, who were polite and helpful, but the room still wasn't cleaned.
The breakfast was good and tasty, but the selection was less than what I'd expect from a five-star hotel in Turkey generally.
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Price per night fromAED 392
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