5-Star Hotels in Western Visayas, Philippines

When I first arrived, I found the hotel wasn't as stunning as I'd imagined, mainly because the architecture felt too modern and not like a resort. However, the hotel's excellent service soon became apparent. Everyone was friendly and welcoming, which made the vacation feel more like a true getaway. Breakfast was simply amazing. The pool connects directly to the beach and the ocean, and the hotel even has its own private bay. There are three restaurants at the hotel, and the food was outstanding and reasonably priced. The rooms were also quite good. The hotel offers airport transfers, but they're a bit expensive. The location is somewhat remote; while the hotel does provide shuttle service to D'Mall, the frequency is limited.

The best hotel to stay at Boracay station 2, we are given a room beside the pool tho its far from lobby but still we enjoyed it specially the kids, staff are helpful but so sad they dont provide free tote bag anymore but still overall a satisfying and 10/10 experience staying at this 5⭐️ hotel

The beach is great, and the service is top-notch – they really pamper you. Breakfast, however, wasn't very tasty. There were a lot of baked goods, the fruit wasn't very good, and the beef wasn't flavorful. Chicken and pork were just okay. While there was a large selection, I found it to be pretty mediocre overall. Even the cappuccino machine didn't make a great coffee. It's not a 'wow' or premium breakfast; I'd rate it 3 out of 5. It's acceptable though, and the main thing is the beach, which is not crowded, only hotel guests. The grounds are well-maintained, nice but not 'wow' – 3 out of 5.

I expected more, especially knowing that this is a 5-star hotel. The linens had visible stains, and there were some cleanliness issues that were overlooked. I reported these to the front desk for future reference. They acknowledged my concern, but they didn't offer to change the linens or send housekeeping to check the room. (I'm not expecting any compensation. It would've just been a nice gesture if they were more proactive.) Room 308 also needs some maintenance. The AC was leaking and wasn't cooling that well. The shower heater wasn't working properly, the vanity chair was broken and almost detached, and the luggage rack near the TV was already worn out and had stains. (These issues didn't really affect my stay that much, but I think they should still be addressed. If another guest, especially a foreigner, stays here, they would definitely complain.) I didn't report these issues, even during checkout, because after my first concern, I honestly felt like they would just be ignored. During checkout, I called ahead and requested for someone to inspect the room so the process would be faster. Unfortunately, it seemed like no one was sent. I waited longer than expected—it was supposed to take around 5 minutes, but it took about 8 minutes. They also didn't give me any update. (I think if I hadn't asked for a follow-up, I would've waited even longer.) On the positive side, the breakfast was good. The Lagoon Bar was also great, especially the server there. (I forgot his name, but he's been working there for about 3 years. 😅) Overall, my stay was good. Hoping my next stay feels more like a true 5-star experience. The hotel has great potential, but I think being more proactive with guest concerns, cleanliness, and room maintenance would make a big difference.

✨ 10/10 STAY AT HENANN PALM BEACH RESORT! 🌴🤍 If you’re looking for a beachfront hotel in Boracay, this is my NUMBER 1 recommendation! ⭐⭐⭐⭐⭐ 10/10 for me because it’s truly worth every peso. The location, amenities, service, and overall experience made our stay unforgettable! 💙 One thing I really loved is that they have an elevator, making it very convenient and senior-friendly. ♥️It’s perfect for families traveling with kids or elderly loved ones. I absolutely love this hotel! 🥰 We booked our stay through Trip.com and chose a package with an included breakfast buffet, which was so worth it! Before check-in, we paid a ₱6,000 refundable security deposit, and it was refunded after check-out. 🙌 Here’s why I loved staying here: 🤍 Beachfront location with direct access to White Beach. 📍 Located in Station 2, so you can easily walk to D’Mall, restaurants, cafés, souvenir shops, convenience stores, and so many food spots—everything is just a few minutes away! 🏨 Deluxe Room with a bathtub 🛁perfect for relaxing after a day at the beach. 🥤 FREE welcome drink upon arrival. 🍳 Breakfast buffet included in our booking. My favorite part was the DIY/customizable soup station! 🍜 Just ask one of the staff, and they’ll prepare your soup exactly the way you like it. Such a unique touch! 🏊 3 swimming pools—2 pools on each side of the resort and 1 beautiful infinity pool. I absolutely loved swimming here! 😍 🧺 FREE towels are provided for guests, making pool and beach days so convenient. 🍹 They also offer Happy Hour drink promos exclusively for hotel guests, which is perfect for unwinding by the pool. Everything! from the friendly staff, delicious breakfast, beautiful pools, and unbeatable location—made this stay so memorable. If you’re planning a Boracay trip, Henann Palm Beach Resort is my favorite beachfront hotel on the island. It’s convenient, relaxing, and absolutely worth the price. We’ll definitely be coming back! 💖 📍 Booked via Trip.com 🛏️ Deluxe Room with Breakfast Buffet 🌴 Henann Palm Beach Resort, Station 2, Boracay #HenannPalmBeachResort #Boracay #BoracayHotel #station2boracay #Besthotel

You don’t need to leave the hotel! Everything you need is there. The best tasting food, the best and reasonably priced massages, the clearest beaches with super soft sand, and extremely friendly staff. There’s also nobody bothering you to sell you tours. The downtown part was crowded and you can’t walk 3 steps without your pathway getting blocked by people trying to sell you tours. Not at Henann Prime! In the morning you can be at the calmest beach, and in the afternoon you can be inside one of the best pools in the island. There’s food and massage services both by the pool, and in your room! You can also pay to play volleyball on the sand. It doesn’t even hurt when you fall! Overall, amazing!

I arrived past 2pm. I finished checking in at around 2:20 PM, i asked if can alreadtly have the room since im feeling so hot already, no Airconditioned in the lobby, they told me check in time is 3pm so okay i waited. A couple arrived around 225 pm, they finished checking in around 240pm, but they immediately assisted them to their room, it was just so unfair that they allowed them and they let me wait. So i went to front desk asked why they allowed the couple to immediately accomodated to their room the front desk officer just gave me the keycard and no explanation as to why they allowed the couple. When i arrived to my room i immediatelt called them and asked why, they told its because i only booked deluxe and that tjey are preparing the room, but upon the room there is no sign of recent cleaning. So dis appoimting and i felt discrimanated. Also there insect crawling amd theres even cockroach.and there is even a stain in the duvet.

Overall, it was a good experience. The hotel provided transfers from the airport to the pier and then to the hotel, so I didn't have to worry much about logistics. The only hiccup was that they forgot one of my suitcases on the boat when I was leaving... The room itself was quite nice, and there was a welcome gift. Breakfast was also quite plentiful. Remember to bring cash as the deposit is 5000 pesos per day, and getting your cash deposit back at checkout is the most convenient option.

We enjoyed our stay at Henann Regency (despite the monsoon and typhoon during the time of our visit). The staff let us check-in earlier than scheduled because the room was ready by the time we arrived at 1:00 PM. The direct pool access is very nice, especially if you are coming with kids. They provide pitcher and water dispenser along the hallways which contributes to minimal use of plastic bottles. The breakfast buffet is also nice. There are three restaurants to choose from facing the beach, Mesa for Filipino food, HapChan for Chinese and Christina’s, which I do not recommend because of their silly policy of not allowing children to be in their restaurant (bad experience during the time of our visit, it was raining heavily and there’s no guest inside but they still told us that we could not dine in Christina’s because we have a 2 year old baby with us; they asked us to sit in HapChan and pay for the premium price of Christina’s food). Christina’s management is not under Henann but just avoid going there if you are with a family and I hope Henann will do something about this. But overall, we had a nice short trip in Boracay in a stormy season 😂

I had a wonderful stay at this hotel. The breakfast was delicious with a great selection of food, and all of the staff were incredibly friendly and welcoming. The pool bar was also fantastic—it had a great atmosphere and was the perfect place to relax. I would definitely stay here again and highly recommend this hotel!