5-Star Hotels in Western Visayas, Philippines

Interesting hotel, the best way to consider the hotel is rather like a 4 star Spanish or Turkish hotel. Interesting arrival via private boats, down a service alley after a welcome drum beach welcome. Friendly staff but they don't remember you, you'll eventually want to never have to say your villa or room number ever again and have the number forever ingrained in your mind. Service was a sensation of everything being disctintly OK, nothing at all poor or bad just nothing good or exceptional. The feel of a Wetherspoons crossed with a boom box discotheque. Both rooms and villas are very cozy, if you like space or a spacious feel this isn't for you, if you want affordability and beach vibes you've found your home. Details lacking such as stained sofas and receiving another guests laundry in our laundry service. Overall it's a good hotel, but not what you consider a true 5 star and will leave you feeling underwhelmed.

We have originally booked a west premier king with the view of the hallway/ next hotel. Upon reaching the hotel, we have asked the conceirge for a room with a pool view. Luckily they have the Room 445 available and topped up 5,190/night on the current booking to get our room upgrade. They let us checked in early, but the room once we entered still got sand inside the bedsheets. 🥹 This is our 2nd time in this hotel, we just missed the cleanliness during their soft opening, welcome drinks and the band once you arrived on the hotel, but as we informed the staff during check out, they have given us the *goodbye* drink. 😅 We have availed the Landtransfer also, everything is okay aside for the we go and wait for 20mins for the speedboat to come in the public terminal. We catch a red eye flight and this is really tiring considering we have a baby with us. Still enjoyed the stay, hoping to get the same treatment during our first stay with Mandarin.

Perhaps the best place on Boracay. A fairly large hotel with an excellent private beach, sunbeds, beach bar service, a large pool, delicious breakfasts, and great food from the restaurant (it seems they cook better here than at most restaurants near White Beach). A friendly hotel team that creates a great mood and atmosphere, always ready to help. When we come again, it will only be to this hotel. One suggestion: it would be nice to have more umbrellas on the beach.

I had a great stay at this hotel. The room was clean, spacious, and well-maintained, and the bed was very comfortable. The staff were friendly, welcoming, and always ready to help with any questions. The location was convenient, with restaurants and attractions within walking distance. Breakfast offered a good variety of fresh options, and the overall atmosphere was quiet and relaxing. The only downside was that the Wi-Fi coverage didn't extend to our room, making it difficult to use the internet. Overall, I would definitely stay here again and recommend it to anyone looking for a comfortable and enjoyable experience

This hotel resort is in a prime location on Boracay beach and is the best hotel i have stayed in so far, i was lucky to secure a beach front room and was so happy when i entered the room, very plesent atmosphere streaight from the greeting at the Front Foyer to the room, I enjoyed the food the Pools within the resort and the restraunt was amazing. i will return on my next visit to Boracay

Wonderful stay at Henann Prime Beach Resort. Clean and modern rooms, friendly and attentive staff, great beachfront location, and a relaxing atmosphere. The service was excellent, and everything felt comfortable and well-maintained. Highly recommended for a peaceful Boracay getaway.

We stayed briefly before transferring different hotel but we enjoyed our short stay! Very accessible to the main road and also has white beach access beside kfc in station 2. Designated parasols on white beach too like other hennan hotels in the area. We tried their dinner buffet for ₱799 and it was 7/10, the steak was too rare for filipino preference but there were a lot of other main dish options. They also have fire dance performances for the guests. Breakfast buffet was 8.5/10, I liked that they have hot or iced options for coffee and chocolate. Overall a great stay.

This was my second time here, and from the moment I landed and found the staff, I didn't have to handle my luggage at all, even for my departure – it was absolutely fantastic. However, there were some things I wasn't happy with. On the first day, they gave me a room at the very end of the hall, and it had a strange smell. I couldn't accept it, especially since I paid quite a bit for a beach view room. After a long discussion, they could only offer a room with a better view for the next day. Because of the smell, I had to downgrade to a clean transitional room, but the hotel refused to refund the price difference. Ultimately, Trip.com covered the difference, which just goes to show how reliable Trip.com is and how proactively they communicate with hotels, even if the final outcome wasn't perfect. The next day, the view was decent. If you're choosing a beach room, rooms 71-75 have better views, while 77 is an end room next to staff quarters and is very, very poor. As for breakfast, it's significantly worse than when I visited in 2023. There's very little variety, just enough to fill you up, and surprisingly, no pineapple or banana juice. Next time I go to Boracay, I'll definitely hesitate to choose this place again because of the end-room issue. Photo 1 is the excellent pickup service, Photo 2 is the transitional garden-view room. Photo 3 is the balcony view from the end room, Photo 4 is the room I switched to on the second day.

As a group of 11 travelers, our overall experience was very good, particularly because we availed of the hotel's airport transfer service. The transfer process was seamless, efficient, and exceptionally well-organized. From the hotel to the airport, the entire journey took less than 30 minutes. The transfer team deserves special recognition for their professionalism and strict adherence to schedules. They clearly prioritize ensuring that guests do not miss their flights, and their dedication was truly commendable. Check-in was also a pleasant surprise, as we were accommodated earlier than the usual check-in time. All of our requests were attended to and fulfilled, which we greatly appreciated. The buffet food was enjoyable, with a good variety of dishes that changed daily. It was nice to see different options each morning instead of the same menu being repeated. However, there are a few areas where the hotel could improve. One concern was the breakfast area. There was no covered walkway connecting certain sections, which became problematic during heavy rain. Since we were traveling with a baby, it was inconvenient and unsafe to walk through the rain, especially as the pathways became slippery. Even providing umbrellas in the breakfast area would have been a thoughtful touch. These small details may seem minor, but they significantly impact the overall guest experience. The air conditioning in our Deluxe Room was also not as cold as expected. In addition, the balcony was practically unusable because the outdoor air-conditioning unit was located there, generating considerable heat and making the space uncomfortable. Another inconvenience was the replenishment of bathroom amenities. Rather than having them proactively restocked, guests needed to call housekeeping each time additional items were required. Overall, we had a pleasant stay, and many aspects of the service were excellent. However, I believe the hotel would benefit from paying greater attention to the small details. Thoughtful and intentional touches are often what elevate a good stay into a truly exceptional one.

Wow! What an amazing place❤️ From the moment I landed at the hotel, all the staff was friendly, welcoming and helpful. The hotel is clean, the rooms are spacious, comfortable and quiet. The restaurant had amazing food all throughout the day. The buffet dinner with live music was totally worth it after a busy day in the pool or at the beach. I will definitely come back here again. I want to give a special thank you to Nick, Kenneth, Gino, Arjay, Lixander and Alex. These staff members helped make my stay memorable in various ways from day 1 to when I left. Thank you.