5-Star Hotels in Western Visayas, Philippines

When I first arrived, I found the hotel wasn't as stunning as I'd imagined, mainly because the architecture felt too modern and not like a resort. However, the hotel's excellent service soon became apparent. Everyone was friendly and welcoming, which made the vacation feel more like a true getaway. Breakfast was simply amazing. The pool connects directly to the beach and the ocean, and the hotel even has its own private bay. There are three restaurants at the hotel, and the food was outstanding and reasonably priced. The rooms were also quite good. The hotel offers airport transfers, but they're a bit expensive. The location is somewhat remote; while the hotel does provide shuttle service to D'Mall, the frequency is limited.

We have originally booked a west premier king with the view of the hallway/ next hotel. Upon reaching the hotel, we have asked the conceirge for a room with a pool view. Luckily they have the Room 445 available and topped up 5,190/night on the current booking to get our room upgrade. They let us checked in early, but the room once we entered still got sand inside the bedsheets. 🥹 This is our 2nd time in this hotel, we just missed the cleanliness during their soft opening, welcome drinks and the band once you arrived on the hotel, but as we informed the staff during check out, they have given us the *goodbye* drink. 😅 We have availed the Landtransfer also, everything is okay aside for the we go and wait for 20mins for the speedboat to come in the public terminal. We catch a red eye flight and this is really tiring considering we have a baby with us. Still enjoyed the stay, hoping to get the same treatment during our first stay with Mandarin.

Mövenpick Resort & Spa Boracay, along with Shangri-La and Crimson, boasts an exclusive white sand beach. The main advantage is the peace and quiet, allowing guests to fully unwind and enjoy a truly relaxing 'lie-flat' vacation. The downside is its somewhat remote location. While you can book the hotel's shuttle service for transport, the frequency is limited. **Area:** Not particularly large, centered around the pool, with the beach accessible directly from the pool area. **Rooms:** Considering the room quality and size, they don't quite justify the price. They're comparable to blue-ocean hotels but significantly more expensive, and the overall hotel area is smaller, making it poor value for money. Its main selling point is undoubtedly the private beach. Near the Crimson area, there are reefs where you can try snorkeling. There are fish, though nothing large, and I even saw a moray eel – a nice little activity you can enjoy without having to go out on a boat. There are private small boats for rent at 300 pesos, which are great for a ride, and watching the sunset from the sea is absolutely stunning; the ocean here is incredibly beautiful. In the afternoon, there are often some dance activities on the beach that you can join, and from 3-4 PM, the restaurant offers afternoon tea, perfect for re-energizing before continuing your water activities.

I expected more, especially knowing that this is a 5-star hotel. The linens had visible stains, and there were some cleanliness issues that were overlooked. I reported these to the front desk for future reference. They acknowledged my concern, but they didn't offer to change the linens or send housekeeping to check the room. (I'm not expecting any compensation. It would've just been a nice gesture if they were more proactive.) Room 308 also needs some maintenance. The AC was leaking and wasn't cooling that well. The shower heater wasn't working properly, the vanity chair was broken and almost detached, and the luggage rack near the TV was already worn out and had stains. (These issues didn't really affect my stay that much, but I think they should still be addressed. If another guest, especially a foreigner, stays here, they would definitely complain.) I didn't report these issues, even during checkout, because after my first concern, I honestly felt like they would just be ignored. During checkout, I called ahead and requested for someone to inspect the room so the process would be faster. Unfortunately, it seemed like no one was sent. I waited longer than expected—it was supposed to take around 5 minutes, but it took about 8 minutes. They also didn't give me any update. (I think if I hadn't asked for a follow-up, I would've waited even longer.) On the positive side, the breakfast was good. The Lagoon Bar was also great, especially the server there. (I forgot his name, but he's been working there for about 3 years. 😅) Overall, my stay was good. Hoping my next stay feels more like a true 5-star experience. The hotel has great potential, but I think being more proactive with guest concerns, cleanliness, and room maintenance would make a big difference.

✨ 10/10 STAY AT HENANN PALM BEACH RESORT! 🌴🤍 If you’re looking for a beachfront hotel in Boracay, this is my NUMBER 1 recommendation! ⭐⭐⭐⭐⭐ 10/10 for me because it’s truly worth every peso. The location, amenities, service, and overall experience made our stay unforgettable! 💙 One thing I really loved is that they have an elevator, making it very convenient and senior-friendly. ♥️It’s perfect for families traveling with kids or elderly loved ones. I absolutely love this hotel! 🥰 We booked our stay through Trip.com and chose a package with an included breakfast buffet, which was so worth it! Before check-in, we paid a ₱6,000 refundable security deposit, and it was refunded after check-out. 🙌 Here’s why I loved staying here: 🤍 Beachfront location with direct access to White Beach. 📍 Located in Station 2, so you can easily walk to D’Mall, restaurants, cafés, souvenir shops, convenience stores, and so many food spots—everything is just a few minutes away! 🏨 Deluxe Room with a bathtub 🛁perfect for relaxing after a day at the beach. 🥤 FREE welcome drink upon arrival. 🍳 Breakfast buffet included in our booking. My favorite part was the DIY/customizable soup station! 🍜 Just ask one of the staff, and they’ll prepare your soup exactly the way you like it. Such a unique touch! 🏊 3 swimming pools—2 pools on each side of the resort and 1 beautiful infinity pool. I absolutely loved swimming here! 😍 🧺 FREE towels are provided for guests, making pool and beach days so convenient. 🍹 They also offer Happy Hour drink promos exclusively for hotel guests, which is perfect for unwinding by the pool. Everything! from the friendly staff, delicious breakfast, beautiful pools, and unbeatable location—made this stay so memorable. If you’re planning a Boracay trip, Henann Palm Beach Resort is my favorite beachfront hotel on the island. It’s convenient, relaxing, and absolutely worth the price. We’ll definitely be coming back! 💖 📍 Booked via Trip.com 🛏️ Deluxe Room with Breakfast Buffet 🌴 Henann Palm Beach Resort, Station 2, Boracay #HenannPalmBeachResort #Boracay #BoracayHotel #station2boracay #Besthotel

There are at least 5 Henann hotels on Boracay, and this one is quieter, located in Station 1. The ones in Station 2 might be better, but this hotel has the best beach with fine white sand and shallow water, perfect for kids or casual swimmers. It's also the best spot for sunsets. The hotel offers a return airport transfer (van + boat + van to the hotel) for 2315 pesos, and a 4000 peso deposit is required. The rooms are standard, but the direct pool access rooms are quite convenient. Recommended!

I arrived past 2pm. I finished checking in at around 2:20 PM, i asked if can alreadtly have the room since im feeling so hot already, no Airconditioned in the lobby, they told me check in time is 3pm so okay i waited. A couple arrived around 225 pm, they finished checking in around 240pm, but they immediately assisted them to their room, it was just so unfair that they allowed them and they let me wait. So i went to front desk asked why they allowed the couple to immediately accomodated to their room the front desk officer just gave me the keycard and no explanation as to why they allowed the couple. When i arrived to my room i immediatelt called them and asked why, they told its because i only booked deluxe and that tjey are preparing the room, but upon the room there is no sign of recent cleaning. So dis appoimting and i felt discrimanated. Also there insect crawling amd theres even cockroach.and there is even a stain in the duvet.

This was my second time here, and from the moment I landed and found the staff, I didn't have to handle my luggage at all, even for my departure – it was absolutely fantastic. However, there were some things I wasn't happy with. On the first day, they gave me a room at the very end of the hall, and it had a strange smell. I couldn't accept it, especially since I paid quite a bit for a beach view room. After a long discussion, they could only offer a room with a better view for the next day. Because of the smell, I had to downgrade to a clean transitional room, but the hotel refused to refund the price difference. Ultimately, Trip.com covered the difference, which just goes to show how reliable Trip.com is and how proactively they communicate with hotels, even if the final outcome wasn't perfect. The next day, the view was decent. If you're choosing a beach room, rooms 71-75 have better views, while 77 is an end room next to staff quarters and is very, very poor. As for breakfast, it's significantly worse than when I visited in 2023. There's very little variety, just enough to fill you up, and surprisingly, no pineapple or banana juice. Next time I go to Boracay, I'll definitely hesitate to choose this place again because of the end-room issue. Photo 1 is the excellent pickup service, Photo 2 is the transitional garden-view room. Photo 3 is the balcony view from the end room, Photo 4 is the room I switched to on the second day.

We had an amazing stay at Henann Boracay! The staff were incredibly warm, friendly, and always willing to help. Our room was spotless, spacious, and very comfortable. The breakfast buffet had a great variety of delicious food, and the pools and facilities were well-maintained. The location was perfect, with easy access to the beach and nearby restaurants. Thank you to the entire team for making our vacation relaxing and memorable. We will definitely come back and highly recommend Henann to our family and friends!

We had an amazing stay at Henann Park Resort! The resort is modern, clean, and beautifully maintained. The rooms were spacious, comfortable, and had everything we needed for a relaxing vacation. The staff were incredibly friendly, welcoming, and always ready to assist with a smile. The breakfast buffet offered a great variety of delicious food, and the pool area was perfect for unwinding after a day at the beach. Although the resort isn’t beachfront, White Beach and D’Mall are only a short walk away, making the location very convenient for restaurants, shopping, and activities. Overall, the combination of excellent service, comfortable accommodations, and great amenities made our stay truly memorable.