5-Star Hotels in Pahang, Malaysia

This is easily the best hotel/BNB I’ve ever stayed in. My entire family felt completely relaxed and able to recuperate both mentally and physically. It was a much-needed respite for everyone. The amenities, room and view were phenomenal. The attached Antara shopping mall has plenty of food, shopping and basic groceries options. Getting to Genting first world from Antara Genting on a weekday night was a bit of a challenge (via grab / cab) but thankfully we drove so it wasn’t a major issue. Hotel parking was reasonable at ~MYR$5 a day. The credit card refund for the $200 security deposit was also very quick and efficient. We’ll definitely be back at Antara Genting CoBNB.

I had a very satisfying experience staying at Swiss Garden Hotel Genting Highlands this time! The hotel environment is quiet, far from the hustle and bustle of the city, and the air is fresh, making it perfect for a relaxing vacation. The check-in process was smooth, and the staff's service attitude was excellent. The room was clean and tidy, spacious, and the bed was comfortable, ensuring a good night's sleep. The overall facilities were well-maintained, and the environment felt very relaxing. The hotel's location is also very convenient. It's not too far to drive to Genting Highlands and Genting Premium Outlets, allowing you to enjoy the mountain attractions while avoiding the crowded masses. Parking is convenient, which is a big plus for self-driving travelers. Overall, both the quality of accommodation, the environment, and the service were satisfactory, offering good value for money. If I travel near Genting again in the future, I will choose to stay here again and will recommend it to my friends and family.

This hotel has very good location, middle of the town, easy access to mall, 2 min walk as it is in front of the hotel..the room is spacious, all is good until i tried the sink a bit tersumbat, and safety box out of battery…so requested to change the room but the manager denied ans asked maintenance to check first, eventually after check, as i was saying, that room problem, lucky i got another room that solve this issue But i think thus hotel need to improve of all of their rooms..safety box and the sink especially, the rest still in order .. Anyway, this hotel still have very good demand ..;)

We had high expectations for this iconic YTL property, but sadly it fell short. While the colonial charm and beautiful surroundings are undeniable, the overall experience didn’t match the premium price. Service was inconsistent throughout our stay. Some staff were warm and attentive, while others seemed indifferent, making the experience feel uneven. For a luxury hotel, we expected much more attention to detail. The property itself is elegant, but parts of it are showing their age and could benefit from refurbishment. Although the atmosphere is peaceful, it wasn’t enough to make up for the service shortcomings. Food also not to expectation .Nasi lemak , the rice is undercooked. Coffee is inconsistent . First Serve was good . Second pot was burnt . Their high tea, sandwiches we stale . Only admirable was their scone with clotted cream & strawberry jam were excellent . Overall, it wasn’t the memorable luxury escape we had hoped for. There are certainly positives, but considering the price, we left feeling disappointed rather than impressed.

I really liked this place. Its very private and secluded, and there weren’t many guests during our stay so it felt like we had the beach to ourselves. Breakfast was peaceful and we also tried the room service, the food was surprisingly good. However for a private resort at this price point, I expected a better overall experience and more attention to detail. I checked in on my birthday, and while I wasn’t expecting anything extravagant, I had hoped for at least a simple birthday greeting during check-in. Unfortunately, there was no acknowledgment at all, which was a little disappointing. The biggest issue was the room condition. The floor was extremely wet and slippery and the walls felt damp. At first I thought the floor had just been mopped but after a few hours the problem became even worse. We had to call housekeeping twice to mop the floor and a technician came to inspect it. We were told it was caused by the air conditioner. Eventually, we gave up and asked for extra towels to place on the floor to prevent anyone from slipping, as shown in the photos. The toilet seat was also dirty and should have been replaced. What disappointed me most was the lack of follow-up. During check-out no one apologized for the inconvenience even though we had reported the issue twice. No one asked whether the problem had been resolved or if our stay had been affected. Overall, the resort offers excellent privacy, beautiful views, and a peaceful atmosphere. Unfortunately, the room condition and the lack of customer service overshadowed what should have been a memorable birthday stay. Considering the price we paid, I expected much better attention to both maintenance and guest experience.

The pool is awesome! My kids enjoy the pool so much. The room is okay but the view is mehh. View of building and abit of mountain. The breakfast is so-so. The staff during breakfast is not very friendly. The lift is soooo terrible! We waited for 1hour for check out just to going down. And one more thing, the location is not recommended. Iykyk.

Had an enjoyable stay at 1001 Hotel overall. One of the biggest highlights is its location. It’s situated away from the busy ****** crowds, making it a peaceful retreat while still offering easy access to the attractions. The view is absolutely stunning—waking up to a sea of clouds was truly unforgettable and one of the best parts of the stay. That said, there are a few areas that could be improved. The check-in process was slower than expected (only one staff) and the front desk staff could communicate more clearly and proactively with guests. Better coordination and customer service during check-in would create a much better first impression. Another downside is the limited food options within or near the hotel. While this may not be an issue for short stays, having more dining choices would greatly enhance the overall guest experience. Overall, if you’re looking for a quiet place to relax with spectacular mountain and cloud views, 1001 is a great choice. With improvements to the check-in experience and more food options, it would be an even better destination.

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

Fantastic! I absolutely loved it. Everything was so simple and straightforward. The self-check-in process was a breeze – no need to bother anyone. The customer service staff were also wonderful 😊. Nice and very good!

Service was excellent. Within 30 minutes of entering the room, staff checked to see if the room was alright. In addition, they also brought our bags up to the room without us asking. The room was also super clean, there were no stains. However, the pool area is a little dirty as the stairs have mould on them. Buffet spread was excellent, there were many different options to choose from. Overall a great stay, would come back again when visiting kuantan.