The location was great and we were allowed to check out an hour later, which we were very happy about. Unfortunately there was an unpleasant smell in the room and the air conditioning constantly made a whistling noise. After checking out, €4.50 was deducted from our credit card deposit for a coke that we didn't take (we didn't take anything from the minibar). The issue was resolved and the €4.50 was refunded, but it was still a bit annoying and the communication didn't go quite smoothly. But what should also be highlighted positively was the delicious breakfast and the friendly service staff at breakfast.
All'arrivo ci hanno assegnato una camera di livello inferiore a quello prenotata e dopo aver contattato due volte la reception ci hanno detto erano al completo e che quindi non potevano soddisfare la mia prenotazione. Su mio invito ci hanno offerto la colazione (35 euro a persona sono davvero una follia) che abbiamo fatto solo una volta, la mattina seguente, vista la straordinaria puzza di freschno in tutta la sala, i piatti, i bicchieri e i tavoli. Un vero peccato per un albergo della catena Radisson e 4 stelle !
Grande attenzione invece da parte di trip.com che si sono dimostrati attenti e professionali una volta avvertiti dell'accaduto.
Non ci tornerei per niente in questo albergo...
The best in Vilnius, quite new, delicious breakfasts, very delicious flavours in the hotel their branded. The only thing I didn't like was that we forgot home charging on the phone and the hotel could not provide it, but it was too late to buy((
Spacious room with living room and low table.
Deco is obsolete but completely in the hotel style.
The sdb is more modern.
The hotel is very beautiful.
No car park nearby or very expensive, so you need to walk because in the heart of the old town.
Breakfast is suckled with high quality products and a good service.
The spa is free but very disappointing: a small very cold pool, a sauna and it's all.
My stay was lovely. The friendly staff, clean comfottable rooms , exellent breakfast and location . This was my second time at Narutis
hotel, defenetly not the last one. I can honestly recomend this hotel.
Tarja
Great
111 reviews
9.1/10
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AU$ 240
per night
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9.3/10
Great
OOriana DalboscoAll'arrivo ci hanno assegnato una camera di livello inferiore a quello prenotata e dopo aver contattato due volte la reception ci hanno detto erano al completo e che quindi non potevano soddisfare la mia prenotazione. Su mio invito ci hanno offerto la colazione (35 euro a persona sono davvero una follia) che abbiamo fatto solo una volta, la mattina seguente, vista la straordinaria puzza di freschno in tutta la sala, i piatti, i bicchieri e i tavoli. Un vero peccato per un albergo della catena Radisson e 4 stelle !
Grande attenzione invece da parte di trip.com che si sono dimostrati attenti e professionali una volta avvertiti dell'accaduto.
Non ci tornerei per niente in questo albergo...
GGuest UserMy stay was lovely. The friendly staff, clean comfottable rooms , exellent breakfast and location . This was my second time at Narutis
hotel, defenetly not the last one. I can honestly recomend this hotel.
Tarja
ААнка83The best in Vilnius, quite new, delicious breakfasts, very delicious flavours in the hotel their branded. The only thing I didn't like was that we forgot home charging on the phone and the hotel could not provide it, but it was too late to buy((
GGuest UserSpacious room with living room and low table.
Deco is obsolete but completely in the hotel style.
The sdb is more modern.
The hotel is very beautiful.
No car park nearby or very expensive, so you need to walk because in the heart of the old town.
Breakfast is suckled with high quality products and a good service.
The spa is free but very disappointing: a small very cold pool, a sauna and it's all.
GGuest UserThe location was great and we were allowed to check out an hour later, which we were very happy about. Unfortunately there was an unpleasant smell in the room and the air conditioning constantly made a whistling noise. After checking out, €4.50 was deducted from our credit card deposit for a coke that we didn't take (we didn't take anything from the minibar). The issue was resolved and the €4.50 was refunded, but it was still a bit annoying and the communication didn't go quite smoothly. But what should also be highlighted positively was the delicious breakfast and the friendly service staff at breakfast.