4-Star Hotels in North Yorkshire, United Kingdom

We stayed last weekend to celebrate two birthdays and we arrived on the Friday night at approximately 8.00 pm. We managed to get a car park at the Peel Street car park which is literally located at the back of the hotel. You can unload at the the front on the hotel and the road isn't that busy so you can pull up and unload safely. Reception staff friendly and polite and we were allocated room 209. Upon entering the room is did seem dark and not very big and it was a double bed, but the room was clean and it was what we had booked. We went out for the evening just to grab a quick bite to eat and when entering the room and getting ready for bed it was quite noisy outside. I checked the window and the vent only to realise it was shut. I went to Reception to discuss the noise level as I thought it was coming from Weatherspoon's Pub across the road but in fact I had my geographic location wrong and it was in fact coming from a park that is located at the side of the hotel. The staff were very helpful in checking the floors of the hotel to double check it was not coming from within the hotel but we did ascertain that it was in fact people in the park. (NOTE this is not the hotels fault at all). The hotel dealt with this promptly and it went very quiet after about 20 mins so I am guessing the people were moved on by the authorities. The next morning we were relocated to a higher floor, same type of room and layout which served our purposes much better as the room was much lighter and quieter. Thank you. A great view over the city was was lovely. The Manager on site that weekend was very polite and helpful in moving us the following morning when their was availability and rectified the situation promptly for us. It was my birthday weekend and once we were moved we really felt we started to unwind and enjoy our weekend away. Breakfast was plentiful on all three days and the staff in the breakfast room are smiley, polite and constantly checking things were in stock and were always clearing tables. It is a busy breakfast room but nothing was too much trouble for them......even warming the pancakes up as it is a buffet breakfast. Thank you Tia the Manager for solving the problem we had and for Nicky and his co-worker (apologies a lovely blond lady) who went floor to floor on the Friday night to look for the noise which I am glad to say it wasn't coming from within our hotel). A great hotel for walking in the city and although we did have a small problem the Management dealt with it, without any hassle and it was not awkward when seeing them again which was lovely.

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

Very quirky hotel. Booked a normal cosy room but was upgraded because we were gold members, to 2 room family room. I am 6 foot 1 and it was difficult because I was constantly wary of my overhead space. It was a cool concept though and the floor space was good. It was the quirkiest Hilton I've stayed in. The bar area was pleasant but it was crowded due to some unforeseen circumstances for the hotel- many coaches arrived with many American tourists. We felt a bit 'ignored' because of the number of people. This also led us to not have a seat at the restaurant for dinner. Had a few draught beers out of stock at the bar but it was ok. Breaktfast was very good, usual Hilton standard. No complaints there. The parking was very very tight, I appreciate that it is pretty much in the city centre. I can say this hilton is better than the Hilton York one next to Cliffords tower by miles.

We booked this hotel for a 3 day get away to York. The hotel is well situated off Tadcaster Road, near a woodland path which leads to York racecourse, so is very popular for those who go to the horse racing. Free parking is given on the hotel’s ground, but be warned make sure you go to reception and put in your car registration details in their computerised system otherwise you will be issued with a parking fine from the company who operates CCTV monitoring for the hotel. We booked the hotel through the IHG website, as an IHG Gold member we were given an option of an early checkin for a fee of £20.00 and an upgrade of £45.00. We took advantage of both offers, subject to availability on arrival. Unfortunately this wasn’t possible on arrival, and we weren’t able to check in until nearly 3pm. We were given the upgrade of a room on the top floor. The room had a small fridge with complimentary water and a chocolate bar, slippers, and dressing gowns. The toiletries, conditioner, shampoo, body lotion, are all in fixed to the wall containers. The bath room had a large walk in shower which was quite powerful, but space to hang towels, put personal toiletries was very minimal, and I was thankful that I took a plastic shoe type hold-all and a suction hook which I attached to the shower door to put our toiletries in, otherwise they would have cluttered the sink area. The bathroom was very small, and the door needs to be closed to get any room to do what is necessary in the bathroom. We booked a deal of dinner bed and breakfast. This was a disaster. We went for dinner and just about everything on the menu wasn’t available. Eventually we ordered a burger and chips. After about 30 minutes the food arrived. It was the worse burger and chips I have ever tasted. The burger was burnt on the outside, raw in the middle, the bun was burnt, the chips were very brown, which tasted of fat. We picked at the food as we were so hungry but it wasn’t nice, and hardly edible, in fact what I ate made me feel quite sick afterwards. We complained to reception, who apologised, and said that chefs in York were really hard to employ, and offered to refund the dinner to our account. We said that if this was the case, we would rather not eat dinner in the hotel, and could they please refund the dinner portion from our account for the rest of the stay. We had breakfast for the next 3 mornings, but it wasn’t marvellous, often dishes weren’t refilled when emptied. Some staff didn’t seem to know what they were doing, and others didn’t seem to be that bothered, or concerned, about the guests in the hotel, possibly some more customer service training could be beneficial all round. For the remainder of the stay we ate our evening meal in the pub across the road, which was really good. We felt that the standard of the hotel has deteriorated since we were there a couple of years ago. Would we go back? Possibly not, unless standards improved, and the hotel gets a m

Was worried reading reviews but we had the best get away here for our wedding anniversary. Our room was overlooking the small courtyard and was very clean. Could not fault our room. We arrived early so had a drink at the bar, check in was quick and easy and the lady on reception was very pleasant and polite. Nice touch of chocolates in our room for our anniversary. Only a 10 minute walk into the main centre which has plenty to do and see. Before we left Sunday we wanted to explore and was advised we could stay in the car park as long as needed. Was very quiet in our room and had a decent night sleep. We will definitely return, we had the most perfect weekend.

Myself, my son (11 years) and our puppy Hugo and my parents had the privilege of staying in this hotel for 2 nights whilst we had a 2 day city break in York. The staff are extremely welcoming, so friendly, happy to help and fun. The reception area is awesome with so many games and books to read we never had a dull moment. The staff were so good with Hugo, which was a bonus that we could bring our puppy and feel so welcome we would love to come back and stay. The beds are so comfy, massive flat screen tv in rooms, lovely showers and really cool deign in rooms we loved it. The staff really went out of there way too help in anyway they would and gave us a really friendly Advice in where to go too to eat and see th sights of York. Our room was cleaned beautifully and we enjoyed sitting out in the courtyard for our complimentary drinks on our last night. Wonderful ! What more can you ask for :) thanks everyone you made it very special for us all :)

When we arrived there was no staff anywhere to be seen until someone from restaurant came and got someone, however when she did arrive she was very nice and helpful. I asked to be in a refurbished room and wasn’t, shower was broke and hanging off the hinges and squirts all over. The car parking is not good as there is only 6 spaces and it’s £10 per night. Food was nice however wasn’t fully well done like I asked but was still nice. Lovely man in restaurant and guy behind reception on nights took pictures for us and brought my bfs surprise bday cake out. Lovely night staff got us water after we arrived back after night out. Would like to thank the housekeeping staff for making the room lovely with all of the decorations I brought to decorate it with for my bfs bday.

Great hotel with lots of amenities on offer. Excellent location and superb customer service. Lindsey on reception checked us in and helped us with a lower level room request as well as providing free drinks during our slightly delayed room availability. The Club Room, offering free drinks and nibbles was included in our package and is a great facility although very busy on the Saturday night of our stay. We would definitely recommend this hotel

Very good location if you are taking train. It was very convenient to find restaurants, convenient stores just around the hotel. The important landmarks, places of interest, walking streets, shopping and eateries are just around 500m away. Spacious room for couple. We liked the very modern interior, tea & coffer, cookies provided daily.

Wonderful hotel! The room was excellent from the comfortable bed to the luxury touches such as the record player, the spa-like lotions and the quality coffee. The food and drinks at the Pearly Cow and bar were flawless with a cosy and warm atmosphere. Our couple’s spa experience was truly relaxing with attentive staff. The staff in general were very friendly and helpful! The location is only a short walk to the city ramparts and heart of the town - even the walk there takes you past some historic buildings! 10/10, highly recommend.

We stayed last weekend to celebrate two birthdays and we arrived on the Friday night at approximately 8.00 pm. We managed to get a car park at the Peel Street car park which is literally located at the back of the hotel. You can unload at the the front on the hotel and the road isn't that busy so you can pull up and unload safely. Reception staff friendly and polite and we were allocated room 209. Upon entering the room is did seem dark and not very big and it was a double bed, but the room was clean and it was what we had booked. We went out for the evening just to grab a quick bite to eat and when entering the room and getting ready for bed it was quite noisy outside. I checked the window and the vent only to realise it was shut. I went to Reception to discuss the noise level as I thought it was coming from Weatherspoon's Pub across the road but in fact I had my geographic location wrong and it was in fact coming from a park that is located at the side of the hotel. The staff were very helpful in checking the floors of the hotel to double check it was not coming from within the hotel but we did ascertain that it was in fact people in the park. (NOTE this is not the hotels fault at all). The hotel dealt with this promptly and it went very quiet after about 20 mins so I am guessing the people were moved on by the authorities. The next morning we were relocated to a higher floor, same type of room and layout which served our purposes much better as the room was much lighter and quieter. Thank you. A great view over the city was was lovely. The Manager on site that weekend was very polite and helpful in moving us the following morning when their was availability and rectified the situation promptly for us. It was my birthday weekend and once we were moved we really felt we started to unwind and enjoy our weekend away. Breakfast was plentiful on all three days and the staff in the breakfast room are smiley, polite and constantly checking things were in stock and were always clearing tables. It is a busy breakfast room but nothing was too much trouble for them......even warming the pancakes up as it is a buffet breakfast. Thank you Tia the Manager for solving the problem we had and for Nicky and his co-worker (apologies a lovely blond lady) who went floor to floor on the Friday night to look for the noise which I am glad to say it wasn't coming from within our hotel). A great hotel for walking in the city and although we did have a small problem the Management dealt with it, without any hassle and it was not awkward when seeing them again which was lovely.

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

Very quirky hotel. Booked a normal cosy room but was upgraded because we were gold members, to 2 room family room. I am 6 foot 1 and it was difficult because I was constantly wary of my overhead space. It was a cool concept though and the floor space was good. It was the quirkiest Hilton I've stayed in. The bar area was pleasant but it was crowded due to some unforeseen circumstances for the hotel- many coaches arrived with many American tourists. We felt a bit 'ignored' because of the number of people. This also led us to not have a seat at the restaurant for dinner. Had a few draught beers out of stock at the bar but it was ok. Breaktfast was very good, usual Hilton standard. No complaints there. The parking was very very tight, I appreciate that it is pretty much in the city centre. I can say this hilton is better than the Hilton York one next to Cliffords tower by miles.

We booked this hotel for a 3 day get away to York. The hotel is well situated off Tadcaster Road, near a woodland path which leads to York racecourse, so is very popular for those who go to the horse racing. Free parking is given on the hotel’s ground, but be warned make sure you go to reception and put in your car registration details in their computerised system otherwise you will be issued with a parking fine from the company who operates CCTV monitoring for the hotel. We booked the hotel through the IHG website, as an IHG Gold member we were given an option of an early checkin for a fee of £20.00 and an upgrade of £45.00. We took advantage of both offers, subject to availability on arrival. Unfortunately this wasn’t possible on arrival, and we weren’t able to check in until nearly 3pm. We were given the upgrade of a room on the top floor. The room had a small fridge with complimentary water and a chocolate bar, slippers, and dressing gowns. The toiletries, conditioner, shampoo, body lotion, are all in fixed to the wall containers. The bath room had a large walk in shower which was quite powerful, but space to hang towels, put personal toiletries was very minimal, and I was thankful that I took a plastic shoe type hold-all and a suction hook which I attached to the shower door to put our toiletries in, otherwise they would have cluttered the sink area. The bathroom was very small, and the door needs to be closed to get any room to do what is necessary in the bathroom. We booked a deal of dinner bed and breakfast. This was a disaster. We went for dinner and just about everything on the menu wasn’t available. Eventually we ordered a burger and chips. After about 30 minutes the food arrived. It was the worse burger and chips I have ever tasted. The burger was burnt on the outside, raw in the middle, the bun was burnt, the chips were very brown, which tasted of fat. We picked at the food as we were so hungry but it wasn’t nice, and hardly edible, in fact what I ate made me feel quite sick afterwards. We complained to reception, who apologised, and said that chefs in York were really hard to employ, and offered to refund the dinner to our account. We said that if this was the case, we would rather not eat dinner in the hotel, and could they please refund the dinner portion from our account for the rest of the stay. We had breakfast for the next 3 mornings, but it wasn’t marvellous, often dishes weren’t refilled when emptied. Some staff didn’t seem to know what they were doing, and others didn’t seem to be that bothered, or concerned, about the guests in the hotel, possibly some more customer service training could be beneficial all round. For the remainder of the stay we ate our evening meal in the pub across the road, which was really good. We felt that the standard of the hotel has deteriorated since we were there a couple of years ago. Would we go back? Possibly not, unless standards improved, and the hotel gets a m

Was worried reading reviews but we had the best get away here for our wedding anniversary. Our room was overlooking the small courtyard and was very clean. Could not fault our room. We arrived early so had a drink at the bar, check in was quick and easy and the lady on reception was very pleasant and polite. Nice touch of chocolates in our room for our anniversary. Only a 10 minute walk into the main centre which has plenty to do and see. Before we left Sunday we wanted to explore and was advised we could stay in the car park as long as needed. Was very quiet in our room and had a decent night sleep. We will definitely return, we had the most perfect weekend.

Myself, my son (11 years) and our puppy Hugo and my parents had the privilege of staying in this hotel for 2 nights whilst we had a 2 day city break in York. The staff are extremely welcoming, so friendly, happy to help and fun. The reception area is awesome with so many games and books to read we never had a dull moment. The staff were so good with Hugo, which was a bonus that we could bring our puppy and feel so welcome we would love to come back and stay. The beds are so comfy, massive flat screen tv in rooms, lovely showers and really cool deign in rooms we loved it. The staff really went out of there way too help in anyway they would and gave us a really friendly Advice in where to go too to eat and see th sights of York. Our room was cleaned beautifully and we enjoyed sitting out in the courtyard for our complimentary drinks on our last night. Wonderful ! What more can you ask for :) thanks everyone you made it very special for us all :)

When we arrived there was no staff anywhere to be seen until someone from restaurant came and got someone, however when she did arrive she was very nice and helpful. I asked to be in a refurbished room and wasn’t, shower was broke and hanging off the hinges and squirts all over. The car parking is not good as there is only 6 spaces and it’s £10 per night. Food was nice however wasn’t fully well done like I asked but was still nice. Lovely man in restaurant and guy behind reception on nights took pictures for us and brought my bfs surprise bday cake out. Lovely night staff got us water after we arrived back after night out. Would like to thank the housekeeping staff for making the room lovely with all of the decorations I brought to decorate it with for my bfs bday.

Very good location if you are taking train. It was very convenient to find restaurants, convenient stores just around the hotel. The important landmarks, places of interest, walking streets, shopping and eateries are just around 500m away. Spacious room for couple. We liked the very modern interior, tea & coffer, cookies provided daily.

Wonderful hotel! The room was excellent from the comfortable bed to the luxury touches such as the record player, the spa-like lotions and the quality coffee. The food and drinks at the Pearly Cow and bar were flawless with a cosy and warm atmosphere. Our couple’s spa experience was truly relaxing with attentive staff. The staff in general were very friendly and helpful! The location is only a short walk to the city ramparts and heart of the town - even the walk there takes you past some historic buildings! 10/10, highly recommend.

The urban areas of small British cities are not large. This is an authentic-sized hotel. One side should be by the river. It is within walking distance of major attractions, including the train station, so it is very convenient. The hotel is good in all aspects. The only drawback is that the room I was assigned faces the side of the road where Mill House is located. The cars passing by in the morning were very noisy and I couldn't sleep in. The double-layer soundproof glass may not be used.

Great hotel with lots of amenities on offer. Excellent location and superb customer service. Lindsey on reception checked us in and helped us with a lower level room request as well as providing free drinks during our slightly delayed room availability. The Club Room, offering free drinks and nibbles was included in our package and is a great facility although very busy on the Saturday night of our stay. We would definitely recommend this hotel

Beautiful, comfortable and beautiful. Across the road is a huge lawn! The room was a bit small but reasonably clean. The surrounding environment is great. The English breakfast was also delicious, I ate it for 5 days in a row. The dinner is also good, the waiters are nice, Service is nice. Many elderly people come here. The water quality is a few blocks behind London.

The cost of the accomodation didn’t quite match the level of service we would expect. The location is grand and the facilities are really good, as is the breakfast. However, the pool is limited to strange times for families such as during breakfast and dinner, when the middle of the day is would be more suitable. Also someone chased after us when leaving the spa to return the towels, which two children were using, rather than allowing us to leave them in our room for housekeeping to collect. The house keeping took two turns to send shampoo to our room, after a polite call, they sent shower gel instead. In summary, great food and facilities, but it’s bit awkward with children to be there and the service in the spa and housekeeping is lacking.

A lovely stay in a delightful hotel. Polite, helpful staff coupled with a lovely room, quite small but perfectly adequate for a solo traveller. The bed was so cosy and the bathroom was armed with a powerful, refreshing shower. I also sampled the food from the attached restaurant - The Fat Badger - which was delicious. I shall look forward to returning in the future.

We stayed at the Studley Hotel for two nights and found the hotel to be clean and comfortable. The cleaners we have to say provided a first class service and our room was immaculate when it was made up during our stay. The Orchid restaurant food was delicious and the service very good. We would have given more stars but for the check out experience whereby the receptionist told us she had been advised by the barman that “our friends had left the hotel and said we were to pay a £58.00 bar bill” ; we were absolutely astonished as we hadn’t had any friends staying with us at the hotel. After some discussion she agreed and we didn’t pay “our friends” £58.00 bar bill. However, the receptionist then produced two further bar bills for £19.50 and £10.50 which again was confusing as I always paid the bar bill immediately when I ordered drinks. However; I showed her the deductions on my bank statement account on my phone for the £19.50 but couldn’t find the £10.50 which I then paid her because we had intended to leave £10.00 tip for the room service cleaners who did a fantastic job. Hence the £10.50 we paid for the bar bill we didn’t recognise was this money we had for the cleaners tip. We tipped the Orchid restaurant staff £20 for very good service and we tipped the barman £5.00 which considering the barman’s comments to the reception staff giving us “our friend’s” bar bill we wondered whether we should have tipped the barman. Apart from the financial confusion above we found the hotel very good but a tip on future trips to keep all bar drink receipts. Special mention to the room cleaning staff and the Orchid restaurant staff.

Perfect Hotel with amazing staff. We have stayed at the hotel for one night in a dinner, bed and breakfast. We have been welcomed by Rebecca and Honor. Both of them helped us with the check in and parking. The room was very well equipped. The menu options for dinner and breakfast were very tasty. On check out we had the pleasure to speak to Taylor and Gerry. Again the check out prices went very smooth. We will be definitely coming back again.

We were so excited for our luxury afternoon tea with champagne……………. (65 pound!!!) What a disappointment. Bar staff friendly but all guests had to shout them as they stand behind the door chatting. After shouting the lady she led us to our ‘sofa’ with a table cloth on the coffee table. Very disappointing, no1 else having afternoon tea. Just guests checking into the hotel. A dog on the next table, drunk guests very loud. Felt like we were in the middle of a waiting room…. Felt abit stupid. Champagne was ok- staff didn’t make it feel very special. Afternoon tea came, yes the food was nice. But we just felt uncomfortable on the sofa eating off a coffee table. No music, just background noise of people checking into the hotel. My partner asked for no pickle on the sandwiches which was ignored. I think it all was pre made as the sandwiches were a little hard on the edges. 6 cakes each, which was a lot! And only 4 small fingers of sandwich each, no other savoury. No offer of other drinks. We left and mentioned to the staff at reception that it was very poor. And he said sorry but there’s nothing he can do…… very rubbish services from main reception. I will defiantly not be returning as it was the worst afternoon tea I’ve had - and extremely over priced. It wasn’t even worth 20 pound!

This charming hotel was in the ideal spot, in the heart of Harrogate. The staff make the initial great impression, very welcoming, helpful and approachable. The reception, drawing room, dining areas are beautifully decorated and well presented. Soon as you hit the bedroom floors you start to see that it's a little run down, specifically the carpets could do with a replacement and walls could have a refreshed lick of paint. My room on the 1st floor definitely seen better days and the walls are very thin and the lights are on all night in hallway which isn't great and you will be guaranteed a sleepless night unless you're a deep sleeper. They do provide you with ear plugs and cover set for your eyes but it wasn't much helpful in my case unfortunately. The room itself is well equipped with a fan which I appreciated as the rooms get very warm at night and there was no hope in opening the windows. Please clean the bins thoroughly as the limescale on the bathroom bin in room 126 was bit gross. I do hope that there are future plans to redecorate the bedrooms and hallway as this would really lift the hotel to a better standard. Breakfast was great and the menu throughout the day must change regularly as you can only view once you arrive. There is a bar menu and 3 course dining menu. The bar menu is recommended as it has a variety of choice for all types of taste buds. I would come back as overall it did meet my needs, just don't expect that this is a 4star hotel, it's the service and location that make this hotel a good stay.

We stayed here for 2 nights recently, as we were attending Ripon Races. We were 2 couples - 1 of whom stayed in 1 of the garden lodges and 1 of whom stayed in 1 of the classic doubles. The garden lodge room was a lovely size, opening out onto a verandah within the garden/grounds, a very peaceful location. It was a lovely and comfortable room. The classic double room, whilst smaller, was well-appointed and had everything we needed. The breakfast had plenty of choice and was really tasty. The staff we encountered were very friendly and helpful, a credit to the hotel. Onsite parking was free of charge for guests. Next time we're coming for Ripon Races we will definitely stay here, it was a lovely hotel and we're very glad we booked to stay here!

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.