The lobby is grand and the rooms are spacious. There are many staff members in the lobby who guide guests to the elevators. They had already prepared three beds, which was a nice touch. The pictures and description showed separate shower and toilet facilities, but the triple room we got didn't have that, which was a bit inconvenient. When I checked in, I asked for a higher floor and was told it would be on the 17th floor, for which I expressed gratitude, but it turned out to be the lowest floor for guest rooms. Breakfast was noisy and chaotic, and the variety was limited. The attention to detail needs improvement; there was dust on the wall hangings.
Facilities: A very new hotel.
Cleanliness: Very clean and high-end.
Environment: The transportation is extremely convenient. It truly lives up to its reputation as the number one hotel in Kanazawa.
Service: Excellent.
I stayed for two nights and had a fantastic experience. I'll definitely choose this hotel again if I get the chance to visit Kanazawa in the future.
Very high quality, comfortable, and beautiful hotel at reasonable price. Its location by the castle makes it very convenient for exploring the castle and Kenrokuen on snowy days.
Its Kaga Ryori dining is exquisite and value for money! The hotel shop has a very good selection of products at reasonable prices.
The onsen has cold and hot bath, as well as a sauna with TV.
The hotel is very thoughtful and generous in providing free ice cream treats after onsen, and onsen bath powder set for customers taking green measures (not requiring cleaning and change of bedsheet every day).
The hotel's overall design is stunning, and the traditional Japanese ambiance envelops you from the moment you step through the door. The use of gold, red, and black makes the entire hotel feel elegant, dignified, and luxurious. The products in the on-site gift shop are also very unique and beautiful, making you want to buy them, and they aren't even particularly expensive.
The room was spacious, and the location was super convenient. The housekeeping staff truly brought back the long-lost Japanese hospitality – they even folded my clothes and neatly arranged my kids' belongings. I really appreciate it.
It is close to Omicho Market and has convenient transportation. Typical Japanese hotel with very good service. Dining is great. Is expensive. There are not many rooms, but the rooms are spacious, the Japanese-style tatami rooms, the toiletries are L'Occitane, there is a family style, good appointment time, guoup by group.
Very good location and accessible via underground link from Kanazawa Station. Very easy to navigate around the underground network. Many food options nearby. 10 mins walk to the popular Omicho market for fresh seafood and dining options. Room is well maintained. Helpful front desk staff and concierge. Will choose this hotel if visiting Kanazawa.
Great hotel near train station and bus station . Room it very big . Breakfast is excellent and great service . i would again at this hotel if came back here
Very high quality, comfortable, and beautiful hotel at reasonable price. Its location by the castle makes it very convenient for exploring the castle and Kenrokuen on snowy days. Its Kaga Ryori dining is exquisite and value for money! The hotel shop has a very good selection of products at reasonable prices. The onsen has cold and hot bath, as well as a sauna with TV. The hotel is very thoughtful and generous in providing free ice cream treats after onsen, and onsen bath powder set for customers taking green measures (not requiring cleaning and change of bedsheet every day).
Superb location and hospitality. Spacious, clean, and quiet room. I attended the Kanazawa Marathon on the weekend, the hotel location is right across the street, and the hotel was so caring to open breakfast buffet at 6:30am so runners can have breakfast before race.
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