5-Star Hotels in West Nusa Tenggara, Indonesia

It's my first time on Lombok Island, so I stayed only for one night. It has a very calm atmosphere and you can have the best vacation. The hotel was quite quiet and calm as there were not too many hotel rooms. The pick-up service to Kuta city is also very convenient. The facilities were great, especially the pool and private beach. Not only the facilities but also the service was particularly good and kind. Especially the service of Mr. MAYA was nice. Thank you.

Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.

We stayed here 15th-22nd July 2023 Although the hotel is located on a beach, it's not really a swimming beach, as there are a lot of rocks, visible at low tide, although surfing lessons were being conducted during the day. The breakfasts were a little disappointing, not due to quality but to it being menu choice only - we missed the usual Bali, Thailand buffet, with plenty of fresh fruit. The pool area is excellent and the spa was very good. The room and bathroom amenities were good, apart from the ever-present Nescafé coffee sachets. However, the BEST PART about the hotel was the staff! Professional and GENUINELY friendly - think Bali 30 years ago. Oh! And no one tried to rip us off! We would DEFINITELY RECOMMEND the hotel for couples, although based on our observations, probably not the best place for families.

We were guests of Sudamala Lombok for a week as part of our trip to Indonesia. We are fascinated by the complex, by the villa we stayed in, but most of all by the people who work there! They all made our stay unforgettable! Always smiling, always their presence is what sets Sudamala apart from all the other places we've been to. We especially want to thank the manager Mayo, who organizes unforgettable Chinese New Year dinners and presents the island's traditional cuisine. The waiters became skilled artists performing a fire dance! The restaurant also deserves a special mention of the complex, which in our opinion is one of the best in Lombok. Excellent breakfast, many and interesting options for dinner, as well as a good wine list. Undoubtedly Sudamala will be our choice again on our next trip to Lombok

We arrived before sunset and we were sat outside we had awesome cocktails during happy hour then beautiful small plates to share. Location was superb service was excellent and food really tasty. The sunset delivered and the beach club and pool downstairs seemed to be doing a good business. You need to pay entry and then it gets taken off the bill but it was worth it.

Magnificent Hotel, staff are super kind polite and friendly. Breakfast is very good and very diversified suitable to all tastes. For Muslims, food is hala. Rooms very clean and room service check up every day. Great sunset view and the atmosphere is so relaxing. This hotel is one of the best I ever stayed in. Once again the staff are incredibly welcoming and polite.

We had a lovely stay at Cocana Hotel. The personnel were amazing and welcoming. We even got upgraded from a regular room to a private villa, which transformed our entire stay. We had the best experience thanks to that special attention. Additionally, the laundry service was incredibly fast. Our laundry was washed and folded in only 7 hours, thanks to the amazing hotel staff member, Juulie. We would also like to thank Andy at the restaurant, who made us laugh every time we went for breakfast. I highly recommend this premium hotel with its high-quality service. You can definitely ask them for anything you need or want, and they will assist you. Thanks a lot to the whole Cocana team.

We just loved the Merumatta. It is a massive property fronting onto a beach. Rooms well appointed and lovely . Good location. 1 min to Poppies restaurant, bar hostel. 5 min walk to sport bar and other restaurants. Breakfast not to my liking unless you like eggs everyday or cereal. More local cuisine. Sunset bar beautiful for cocktails with a happy hour. And nice menu. Now beds 😴 Probably one of the worst beds I have ever slept on. To the point I had to get medication for my back.. Staff exceptional in helping with this. Thank you

Lombok foi um dos locais escolhidos por nós para passarmos 5 dias, durante a nossa recente viagem pela Indonésia. O Sheraton Senggigi foi o resort onde ficámos. É uma propriedade que se localiza junto à praia, no meio de vegetação luxuriante. Apesar das infra-estruturas do resort estarem muito usadas e com decoração antiga, o enquadramento cénico é único e, nem que seja só por isso, vale a pena conhecê-lo. O resort fica a 1 hora, de táxi, do aeroporto e como tivémos problemas com uma das malas que não apareceu (deficiente serviço da Super Air Jet), fizémos um check in tardio. Vínhamos com fome, mas percebemos que a cozinha da propriedade encerra às 22:30 e a partir dessa hora não há possibilidade de ter aqui uma refeição. A alternativa foi pedir comida de um restaurante de fora do hotel, através da App Grab. O check in foi feito com simpatia, o nosso estatuto Titanium foi reconhecido, fomos acompanhados ao quarto e foi-nos feito um upgrade para uma suite (#5348). Esta era bastante antiga, embora espaçosa, com quarto separado da sala. Infelizmente, começou a chover bastante e começou a haver água a cair do teto da casa de banho. Assim, no dia seguinte mudaram-nos para outra suite (#6152). Esta estava renovada, com algum cheiro a mofo, mas como havia um ambientador perfumante, o cheiro tornava-se menos desagradável. Tinha também sala e quarto separados, vários sofás para podermos relaxar, uma pequena mesa e duas televisões. A cama King era confortável, o AC funcionou adequadamente e havia café e água gratuitos, repostos diariamente. A casa de banho era ampla com um lavabo, banheira e duche separados. A housekeeping, incluindo serviço de turndown, fez um trabalho eficiente. Tomámos o pequeno-almoço buffet, incluído na tarifa, diariamente, e este disponibilizou uma variedade regular de opções. Também fizemos as principais refeições no resort e a comida servida foi de boa qualidade. A lista dos vinhos era limitada e mesmo dos que constavam, a maioria estava esgotada. De notar que os membros Elite tinham 20% de desconto nas despesas de restauração. O staff do hotel foi acolhedor, simpático e solícito. Mas, na realidade, o que nos surpreendeu foi a beleza e o envolvimento do local onde está implantado o resort: vegetação luxuriante, jardins extremamente bem cuidados, decorado com inúmeras estatuetas, algo místicas, piscina também com decoração a condizer, contribuindo para o misticismo do lugar. A praia de areia preta, vulcânica, é banhada por mar calmo e tépido, embora a cor da água seja escura e não das mais atrativas. Sem dúvida, que o grande trunfo da propriedade são os seus exteriores que, embora antigos, lhe impregnam um ar misterioso, de santuário perdido no meio da selva. É verdade que o resort necessita de obras de renovação urgentes nalguns locais, mas esperamos que os proprietários, quando as fizerem, preservem os exteriores tal como estão. Devemos avisar os leitores que este hotel é dedicado a quem quer uma estadia calma, uma vez que a part

After comparing the prices on the official website and Ctrip, I booked on Ctrip. It is recommended that those who stay in the hotel for a long time or travel as a couple book a package on the official website, which has certain discounts and includes honeymoon dining and travel. Since I am raising my children alone and play outside for a long time during the day, I only need basic accommodation and meals. I am very dissatisfied with this booking. Ctrip's booking agent put the booking under my ten-year-old child's name (no big problem with check-in, but it is easier to communicate with the hotel if it is put under the name of an adult). I booked three nights. The official website offers free airport pick-up, but Ctrip booking is not available and requires additional payment. I consulted the hotel's email and Ctrip's quotation respectively. Ctrip's price was favorable, but there was a big mistake when I checked in. The hotel did not have this price and I had to pay the full price. I waited at the front desk for more than half an hour and coordinated for a long time. The result was the final result. It took a lot of time to coordinate with Ctrip customer service to return the price difference to the account. It is recommended to use Go**** for taxi, as the price is much cheaper. I heard from the driver that the hotel was opened by Chinese, and many local Chinese invested and did business. The hardware of the new hotel is quite good and the swimming pool is very clean. Bugs and bird droppings outside the room are naturally inevitable. The overall price/performance ratio is high, and the scale should not be compared with Bulgari in Bali. The elevator occasionally breaks down for maintenance, which happened to me when I was checking out. All services in the new hotel are being adjusted. Except for the drink bar and bbq for dinner, all meals need to be ordered a la carte to avoid waste, but the meal delivery is slow and you need to arrange your time accordingly. Room service also recommends booking 45 minutes in advance. In general, dining in Indonesia is done at a leisurely pace. Drinks in Indonesia are relatively expensive and can be purchased in supermarkets. There is a fresh market in Senggigi town, which is the largest supermarket nearby. Hotel buggy is picked up and dropped off for free. Regarding activities, hotels also outsource them, and the prices will be much more expensive. The day trip service provider I was looking for happens to be a hotel supplier. They also own a surfing spot on the beach and provide various activities. They have hotel information and know the check-in & out times of guests to understand business opportunities. The boss is very funny and will sing ”Ask me how deeply I love you” to you when I see Chinese people. Go out and shop around.

It's my first time on Lombok Island, so I stayed only for one night. It has a very calm atmosphere and you can have the best vacation. The hotel was quite quiet and calm as there were not too many hotel rooms. The pick-up service to Kuta city is also very convenient. The facilities were great, especially the pool and private beach. Not only the facilities but also the service was particularly good and kind. Especially the service of Mr. MAYA was nice. Thank you.

Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.

We stayed here 15th-22nd July 2023 Although the hotel is located on a beach, it's not really a swimming beach, as there are a lot of rocks, visible at low tide, although surfing lessons were being conducted during the day. The breakfasts were a little disappointing, not due to quality but to it being menu choice only - we missed the usual Bali, Thailand buffet, with plenty of fresh fruit. The pool area is excellent and the spa was very good. The room and bathroom amenities were good, apart from the ever-present Nescafé coffee sachets. However, the BEST PART about the hotel was the staff! Professional and GENUINELY friendly - think Bali 30 years ago. Oh! And no one tried to rip us off! We would DEFINITELY RECOMMEND the hotel for couples, although based on our observations, probably not the best place for families.

We were guests of Sudamala Lombok for a week as part of our trip to Indonesia. We are fascinated by the complex, by the villa we stayed in, but most of all by the people who work there! They all made our stay unforgettable! Always smiling, always their presence is what sets Sudamala apart from all the other places we've been to. We especially want to thank the manager Mayo, who organizes unforgettable Chinese New Year dinners and presents the island's traditional cuisine. The waiters became skilled artists performing a fire dance! The restaurant also deserves a special mention of the complex, which in our opinion is one of the best in Lombok. Excellent breakfast, many and interesting options for dinner, as well as a good wine list. Undoubtedly Sudamala will be our choice again on our next trip to Lombok

We arrived before sunset and we were sat outside we had awesome cocktails during happy hour then beautiful small plates to share. Location was superb service was excellent and food really tasty. The sunset delivered and the beach club and pool downstairs seemed to be doing a good business. You need to pay entry and then it gets taken off the bill but it was worth it.

Magnificent Hotel, staff are super kind polite and friendly. Breakfast is very good and very diversified suitable to all tastes. For Muslims, food is hala. Rooms very clean and room service check up every day. Great sunset view and the atmosphere is so relaxing. This hotel is one of the best I ever stayed in. Once again the staff are incredibly welcoming and polite.

We had a lovely stay at Cocana Hotel. The personnel were amazing and welcoming. We even got upgraded from a regular room to a private villa, which transformed our entire stay. We had the best experience thanks to that special attention. Additionally, the laundry service was incredibly fast. Our laundry was washed and folded in only 7 hours, thanks to the amazing hotel staff member, Juulie. We would also like to thank Andy at the restaurant, who made us laugh every time we went for breakfast. I highly recommend this premium hotel with its high-quality service. You can definitely ask them for anything you need or want, and they will assist you. Thanks a lot to the whole Cocana team.

We just loved the Merumatta. It is a massive property fronting onto a beach. Rooms well appointed and lovely . Good location. 1 min to Poppies restaurant, bar hostel. 5 min walk to sport bar and other restaurants. Breakfast not to my liking unless you like eggs everyday or cereal. More local cuisine. Sunset bar beautiful for cocktails with a happy hour. And nice menu. Now beds 😴 Probably one of the worst beds I have ever slept on. To the point I had to get medication for my back.. Staff exceptional in helping with this. Thank you

Lombok foi um dos locais escolhidos por nós para passarmos 5 dias, durante a nossa recente viagem pela Indonésia. O Sheraton Senggigi foi o resort onde ficámos. É uma propriedade que se localiza junto à praia, no meio de vegetação luxuriante. Apesar das infra-estruturas do resort estarem muito usadas e com decoração antiga, o enquadramento cénico é único e, nem que seja só por isso, vale a pena conhecê-lo. O resort fica a 1 hora, de táxi, do aeroporto e como tivémos problemas com uma das malas que não apareceu (deficiente serviço da Super Air Jet), fizémos um check in tardio. Vínhamos com fome, mas percebemos que a cozinha da propriedade encerra às 22:30 e a partir dessa hora não há possibilidade de ter aqui uma refeição. A alternativa foi pedir comida de um restaurante de fora do hotel, através da App Grab. O check in foi feito com simpatia, o nosso estatuto Titanium foi reconhecido, fomos acompanhados ao quarto e foi-nos feito um upgrade para uma suite (#5348). Esta era bastante antiga, embora espaçosa, com quarto separado da sala. Infelizmente, começou a chover bastante e começou a haver água a cair do teto da casa de banho. Assim, no dia seguinte mudaram-nos para outra suite (#6152). Esta estava renovada, com algum cheiro a mofo, mas como havia um ambientador perfumante, o cheiro tornava-se menos desagradável. Tinha também sala e quarto separados, vários sofás para podermos relaxar, uma pequena mesa e duas televisões. A cama King era confortável, o AC funcionou adequadamente e havia café e água gratuitos, repostos diariamente. A casa de banho era ampla com um lavabo, banheira e duche separados. A housekeeping, incluindo serviço de turndown, fez um trabalho eficiente. Tomámos o pequeno-almoço buffet, incluído na tarifa, diariamente, e este disponibilizou uma variedade regular de opções. Também fizemos as principais refeições no resort e a comida servida foi de boa qualidade. A lista dos vinhos era limitada e mesmo dos que constavam, a maioria estava esgotada. De notar que os membros Elite tinham 20% de desconto nas despesas de restauração. O staff do hotel foi acolhedor, simpático e solícito. Mas, na realidade, o que nos surpreendeu foi a beleza e o envolvimento do local onde está implantado o resort: vegetação luxuriante, jardins extremamente bem cuidados, decorado com inúmeras estatuetas, algo místicas, piscina também com decoração a condizer, contribuindo para o misticismo do lugar. A praia de areia preta, vulcânica, é banhada por mar calmo e tépido, embora a cor da água seja escura e não das mais atrativas. Sem dúvida, que o grande trunfo da propriedade são os seus exteriores que, embora antigos, lhe impregnam um ar misterioso, de santuário perdido no meio da selva. É verdade que o resort necessita de obras de renovação urgentes nalguns locais, mas esperamos que os proprietários, quando as fizerem, preservem os exteriores tal como estão. Devemos avisar os leitores que este hotel é dedicado a quem quer uma estadia calma, uma vez que a part

After comparing the prices on the official website and Ctrip, I booked on Ctrip. It is recommended that those who stay in the hotel for a long time or travel as a couple book a package on the official website, which has certain discounts and includes honeymoon dining and travel. Since I am raising my children alone and play outside for a long time during the day, I only need basic accommodation and meals. I am very dissatisfied with this booking. Ctrip's booking agent put the booking under my ten-year-old child's name (no big problem with check-in, but it is easier to communicate with the hotel if it is put under the name of an adult). I booked three nights. The official website offers free airport pick-up, but Ctrip booking is not available and requires additional payment. I consulted the hotel's email and Ctrip's quotation respectively. Ctrip's price was favorable, but there was a big mistake when I checked in. The hotel did not have this price and I had to pay the full price. I waited at the front desk for more than half an hour and coordinated for a long time. The result was the final result. It took a lot of time to coordinate with Ctrip customer service to return the price difference to the account. It is recommended to use Go**** for taxi, as the price is much cheaper. I heard from the driver that the hotel was opened by Chinese, and many local Chinese invested and did business. The hardware of the new hotel is quite good and the swimming pool is very clean. Bugs and bird droppings outside the room are naturally inevitable. The overall price/performance ratio is high, and the scale should not be compared with Bulgari in Bali. The elevator occasionally breaks down for maintenance, which happened to me when I was checking out. All services in the new hotel are being adjusted. Except for the drink bar and bbq for dinner, all meals need to be ordered a la carte to avoid waste, but the meal delivery is slow and you need to arrange your time accordingly. Room service also recommends booking 45 minutes in advance. In general, dining in Indonesia is done at a leisurely pace. Drinks in Indonesia are relatively expensive and can be purchased in supermarkets. There is a fresh market in Senggigi town, which is the largest supermarket nearby. Hotel buggy is picked up and dropped off for free. Regarding activities, hotels also outsource them, and the prices will be much more expensive. The day trip service provider I was looking for happens to be a hotel supplier. They also own a surfing spot on the beach and provide various activities. They have hotel information and know the check-in & out times of guests to understand business opportunities. The boss is very funny and will sing ”Ask me how deeply I love you” to you when I see Chinese people. Go out and shop around.

Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.

We stayed here 15th-22nd July 2023 Although the hotel is located on a beach, it's not really a swimming beach, as there are a lot of rocks, visible at low tide, although surfing lessons were being conducted during the day. The breakfasts were a little disappointing, not due to quality but to it being menu choice only - we missed the usual Bali, Thailand buffet, with plenty of fresh fruit. The pool area is excellent and the spa was very good. The room and bathroom amenities were good, apart from the ever-present Nescafé coffee sachets. However, the BEST PART about the hotel was the staff! Professional and GENUINELY friendly - think Bali 30 years ago. Oh! And no one tried to rip us off! We would DEFINITELY RECOMMEND the hotel for couples, although based on our observations, probably not the best place for families.

We were guests of Sudamala Lombok for a week as part of our trip to Indonesia. We are fascinated by the complex, by the villa we stayed in, but most of all by the people who work there! They all made our stay unforgettable! Always smiling, always their presence is what sets Sudamala apart from all the other places we've been to. We especially want to thank the manager Mayo, who organizes unforgettable Chinese New Year dinners and presents the island's traditional cuisine. The waiters became skilled artists performing a fire dance! The restaurant also deserves a special mention of the complex, which in our opinion is one of the best in Lombok. Excellent breakfast, many and interesting options for dinner, as well as a good wine list. Undoubtedly Sudamala will be our choice again on our next trip to Lombok

We just loved the Merumatta. It is a massive property fronting onto a beach. Rooms well appointed and lovely . Good location. 1 min to Poppies restaurant, bar hostel. 5 min walk to sport bar and other restaurants. Breakfast not to my liking unless you like eggs everyday or cereal. More local cuisine. Sunset bar beautiful for cocktails with a happy hour. And nice menu. Now beds 😴 Probably one of the worst beds I have ever slept on. To the point I had to get medication for my back.. Staff exceptional in helping with this. Thank you

Lombok foi um dos locais escolhidos por nós para passarmos 5 dias, durante a nossa recente viagem pela Indonésia. O Sheraton Senggigi foi o resort onde ficámos. É uma propriedade que se localiza junto à praia, no meio de vegetação luxuriante. Apesar das infra-estruturas do resort estarem muito usadas e com decoração antiga, o enquadramento cénico é único e, nem que seja só por isso, vale a pena conhecê-lo. O resort fica a 1 hora, de táxi, do aeroporto e como tivémos problemas com uma das malas que não apareceu (deficiente serviço da Super Air Jet), fizémos um check in tardio. Vínhamos com fome, mas percebemos que a cozinha da propriedade encerra às 22:30 e a partir dessa hora não há possibilidade de ter aqui uma refeição. A alternativa foi pedir comida de um restaurante de fora do hotel, através da App Grab. O check in foi feito com simpatia, o nosso estatuto Titanium foi reconhecido, fomos acompanhados ao quarto e foi-nos feito um upgrade para uma suite (#5348). Esta era bastante antiga, embora espaçosa, com quarto separado da sala. Infelizmente, começou a chover bastante e começou a haver água a cair do teto da casa de banho. Assim, no dia seguinte mudaram-nos para outra suite (#6152). Esta estava renovada, com algum cheiro a mofo, mas como havia um ambientador perfumante, o cheiro tornava-se menos desagradável. Tinha também sala e quarto separados, vários sofás para podermos relaxar, uma pequena mesa e duas televisões. A cama King era confortável, o AC funcionou adequadamente e havia café e água gratuitos, repostos diariamente. A casa de banho era ampla com um lavabo, banheira e duche separados. A housekeeping, incluindo serviço de turndown, fez um trabalho eficiente. Tomámos o pequeno-almoço buffet, incluído na tarifa, diariamente, e este disponibilizou uma variedade regular de opções. Também fizemos as principais refeições no resort e a comida servida foi de boa qualidade. A lista dos vinhos era limitada e mesmo dos que constavam, a maioria estava esgotada. De notar que os membros Elite tinham 20% de desconto nas despesas de restauração. O staff do hotel foi acolhedor, simpático e solícito. Mas, na realidade, o que nos surpreendeu foi a beleza e o envolvimento do local onde está implantado o resort: vegetação luxuriante, jardins extremamente bem cuidados, decorado com inúmeras estatuetas, algo místicas, piscina também com decoração a condizer, contribuindo para o misticismo do lugar. A praia de areia preta, vulcânica, é banhada por mar calmo e tépido, embora a cor da água seja escura e não das mais atrativas. Sem dúvida, que o grande trunfo da propriedade são os seus exteriores que, embora antigos, lhe impregnam um ar misterioso, de santuário perdido no meio da selva. É verdade que o resort necessita de obras de renovação urgentes nalguns locais, mas esperamos que os proprietários, quando as fizerem, preservem os exteriores tal como estão. Devemos avisar os leitores que este hotel é dedicado a quem quer uma estadia calma, uma vez que a part

Location: From the airport 1 hour - 1 hour and a half hours on the mountain, you can Grab yourself, or let the hotel arrange a transfer. Environment: Super beautiful resort, the hotel is especially beautiful, the pool is very good. The room is large, the design is very warm, the bed is very comfortable, especially the design of the balcony, the view and leisure. Service: Very, very good, very welcoming, responsive. In the evening, I accidentally locked the locker room door, and immediately there were employees coming to help. Meals: The breakfast is very good and the lunch is OK. Dinner is by the sea, listening to the waves blowing the sea breeze, eating something different from the day, and the dessert is also delicious. After eating, you can sit on the beach rocking chair and feel the quiet world of two people. Private beach: the water is very mixed, you can't snorkel, you can walk along the beach. Hygiene: The only thing missing here is the stain on the quilt and the bathrobe. Call the front desk and come over and change. WIFI: Very stable. PS: There is no service phone marked on the phone. Dial 0. The staff of the hotel is not as good as the English in Bali, so don't worry, just let it be clear.

Hotel location is good, there is a day trip to the hotel entrance, turn right and there is a hotel convenience store and cash machine, very suitable for a hotel, stayed for two days did not live enough, but also want to continue to live. The second floor villa, the living room dining room downstairs, there is a place on the right side of the balcony where you can soak in the hot spring. The front is directly connected to the swimming pool. The second floor is the bedroom. There is also a lanai. There is one toilet upstairs and downstairs. The second floor toilet has a bathtub, which is a bathtub. The hot water will not be hot for a while. The staff service was very good. I wanted to go to the hotel bar in the evening. The people in the lobby opened the battery car and sent us over. Then we finished the bar staff and called the front desk. He will pick us up again. From the hotel to the bangsal pier about 75 yuan.

Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.

We stayed here 15th-22nd July 2023 Although the hotel is located on a beach, it's not really a swimming beach, as there are a lot of rocks, visible at low tide, although surfing lessons were being conducted during the day. The breakfasts were a little disappointing, not due to quality but to it being menu choice only - we missed the usual Bali, Thailand buffet, with plenty of fresh fruit. The pool area is excellent and the spa was very good. The room and bathroom amenities were good, apart from the ever-present Nescafé coffee sachets. However, the BEST PART about the hotel was the staff! Professional and GENUINELY friendly - think Bali 30 years ago. Oh! And no one tried to rip us off! We would DEFINITELY RECOMMEND the hotel for couples, although based on our observations, probably not the best place for families.

We were guests of Sudamala Lombok for a week as part of our trip to Indonesia. We are fascinated by the complex, by the villa we stayed in, but most of all by the people who work there! They all made our stay unforgettable! Always smiling, always their presence is what sets Sudamala apart from all the other places we've been to. We especially want to thank the manager Mayo, who organizes unforgettable Chinese New Year dinners and presents the island's traditional cuisine. The waiters became skilled artists performing a fire dance! The restaurant also deserves a special mention of the complex, which in our opinion is one of the best in Lombok. Excellent breakfast, many and interesting options for dinner, as well as a good wine list. Undoubtedly Sudamala will be our choice again on our next trip to Lombok

We just loved the Merumatta. It is a massive property fronting onto a beach. Rooms well appointed and lovely . Good location. 1 min to Poppies restaurant, bar hostel. 5 min walk to sport bar and other restaurants. Breakfast not to my liking unless you like eggs everyday or cereal. More local cuisine. Sunset bar beautiful for cocktails with a happy hour. And nice menu. Now beds 😴 Probably one of the worst beds I have ever slept on. To the point I had to get medication for my back.. Staff exceptional in helping with this. Thank you

Lombok foi um dos locais escolhidos por nós para passarmos 5 dias, durante a nossa recente viagem pela Indonésia. O Sheraton Senggigi foi o resort onde ficámos. É uma propriedade que se localiza junto à praia, no meio de vegetação luxuriante. Apesar das infra-estruturas do resort estarem muito usadas e com decoração antiga, o enquadramento cénico é único e, nem que seja só por isso, vale a pena conhecê-lo. O resort fica a 1 hora, de táxi, do aeroporto e como tivémos problemas com uma das malas que não apareceu (deficiente serviço da Super Air Jet), fizémos um check in tardio. Vínhamos com fome, mas percebemos que a cozinha da propriedade encerra às 22:30 e a partir dessa hora não há possibilidade de ter aqui uma refeição. A alternativa foi pedir comida de um restaurante de fora do hotel, através da App Grab. O check in foi feito com simpatia, o nosso estatuto Titanium foi reconhecido, fomos acompanhados ao quarto e foi-nos feito um upgrade para uma suite (#5348). Esta era bastante antiga, embora espaçosa, com quarto separado da sala. Infelizmente, começou a chover bastante e começou a haver água a cair do teto da casa de banho. Assim, no dia seguinte mudaram-nos para outra suite (#6152). Esta estava renovada, com algum cheiro a mofo, mas como havia um ambientador perfumante, o cheiro tornava-se menos desagradável. Tinha também sala e quarto separados, vários sofás para podermos relaxar, uma pequena mesa e duas televisões. A cama King era confortável, o AC funcionou adequadamente e havia café e água gratuitos, repostos diariamente. A casa de banho era ampla com um lavabo, banheira e duche separados. A housekeeping, incluindo serviço de turndown, fez um trabalho eficiente. Tomámos o pequeno-almoço buffet, incluído na tarifa, diariamente, e este disponibilizou uma variedade regular de opções. Também fizemos as principais refeições no resort e a comida servida foi de boa qualidade. A lista dos vinhos era limitada e mesmo dos que constavam, a maioria estava esgotada. De notar que os membros Elite tinham 20% de desconto nas despesas de restauração. O staff do hotel foi acolhedor, simpático e solícito. Mas, na realidade, o que nos surpreendeu foi a beleza e o envolvimento do local onde está implantado o resort: vegetação luxuriante, jardins extremamente bem cuidados, decorado com inúmeras estatuetas, algo místicas, piscina também com decoração a condizer, contribuindo para o misticismo do lugar. A praia de areia preta, vulcânica, é banhada por mar calmo e tépido, embora a cor da água seja escura e não das mais atrativas. Sem dúvida, que o grande trunfo da propriedade são os seus exteriores que, embora antigos, lhe impregnam um ar misterioso, de santuário perdido no meio da selva. É verdade que o resort necessita de obras de renovação urgentes nalguns locais, mas esperamos que os proprietários, quando as fizerem, preservem os exteriores tal como estão. Devemos avisar os leitores que este hotel é dedicado a quem quer uma estadia calma, uma vez que a part

Hotel location is good, there is a day trip to the hotel entrance, turn right and there is a hotel convenience store and cash machine, very suitable for a hotel, stayed for two days did not live enough, but also want to continue to live. The second floor villa, the living room dining room downstairs, there is a place on the right side of the balcony where you can soak in the hot spring. The front is directly connected to the swimming pool. The second floor is the bedroom. There is also a lanai. There is one toilet upstairs and downstairs. The second floor toilet has a bathtub, which is a bathtub. The hot water will not be hot for a while. The staff service was very good. I wanted to go to the hotel bar in the evening. The people in the lobby opened the battery car and sent us over. Then we finished the bar staff and called the front desk. He will pick us up again. From the hotel to the bangsal pier about 75 yuan.