After two hours at the hotel front desk, my order was still not confirmed. Ctrip always blamed the agent. But since they provide this service, why don't they help guests confirm it in advance? Why do they have to let guests suffer this? Must they waste so much time and worry waiting at the hotel front desk? If it is still not resolved in the future, I will not use Ctrip again
Hotel maravilhoso. Quartos super aconchegantes, limpos. Pessoas altamente qualificadas e gentis para te atender. Café da manhã manhã maravilhoso, jantar muito bom, com destaque para o somelier.
The hotel is excellent in general. great rooms and perfect for those who go with a child. The time for children's activities is excellent. The pool bar is medium and has the same price as the indoor bar that is well better. I would surely come back.