Le Méridien Batumi, Batumi's most luxurious hotel, charges nearly 2,000 yuan per night, but the actual experience was deeply disappointing.
First, the room's soundproofing was extremely poor. On our check-in night, from around midnight until after 2 a.m., the noise from the square below and the disco music were clearly audible in the room, severely disrupting our rest.
Second, the service promises were unfulfilled. After negotiating with the hotel through the platform, they promised to upgrade us to two rooms on the other side of the building the next day. However, upon returning to the hotel the following afternoon, we were told that only one upgraded room was available, and the hotel offered no apology.
Furthermore, housekeeping was extremely perfunctory. After the room was cleaned, not only were new floor towels and slippers not provided, but the balcony ashtray still contained trash from the previous night. After repeated requests, the slippers were finally delivered, but they were of extremely poor quality, falling apart immediately after use, and completely different from the authentic slippers with the hotel logo provided on our first night. Such poor hardware and service levels hardly justify its ”luxury” positioning and exorbitant room rates. We can't help but wonder: On what basis did Ctrip use to rate such an unworthy hotel as ”No. 1 on the Batumi Luxury List”?
This hotel is very new and in a good location, but the rooms are small. The biggest problem is that the decoration smell is too strong. Whether it is the corridor or the room, it is full of exhaust gas. It is unbearable. I am worried that I will get sick if I stay here for a long time. Although the service here is good, it is estimated that it will be safer to wait for a year to move in.
A fantastic beachfront hotel, boasting both lake and sea views. My friend had originally booked an apartment on ***********, but upon arrival, discovered their reservation had been canceled due to overbooking. We ended up booking the Hilton last-minute on Trip.com, and the service was excellent. The rooms at the Hilton were reassuringly good.
I really liked the hotel!
Pros:
-convenient location (on the beach, on the outskirts - there are no hotels nearby, therefore few people), the view from the windows is wonderful
-very polite, friendly and helpful staff, and all of them - security, maids, receptionists, waiters. You are great! The staff is the heart of any hotel.
-the view from the rooms is gorgeous, the area is well-kept, the construction does not interfere.
-high-quality materials, competent construction
There is only one minus for me - a hole of 10-15 cm on the balcony, a child may not fall, since there is a rope, but he will break his leg, hanging there.
There are no other minuses, but there are some things that I would like to draw the management's attention to (maybe someone will not notice this, but I noticed it due to my professional activities):
- they do not provide foot towels, they removed them the first time, and they did not bring them again, although they are exactly what you need with the shower and their replacement.
- if the hotel positions itself as 5 stars, then there should be all the cosmetics and slippers, and not just soap and shampoo (but I assume that 5 * will be officially after the completion of the construction of other buildings)
- they hung a do not disturb sign at lunch for two hours, then hung a remove sign - no one cleaned it until 2 days later when we contacted the reception, I understand that the maids do not always see, but they can pass by again after lunch when people go to the beach - in a hotel by the sea this would be logical.
- our bed linen was changed only the day before departure😁
- there are a lot of dogs in Kobuleti, and accordingly on the beach. I love them very much, but not on the beach. When you are sitting with a child, and they are here nearby and squabbling with each other. I would like a private beach in such a hotel, which would be monitored.
Again, I repeat, these are not some critical minuses. We had a good rest, we liked the hotel, we liked the staff, if you look at it in general, everything is great!
На фото вид из окна- и это самый главный плюс этого отеля, он в самом центре!!! В номере было все необходимое, чистый, балкончик во французском стиле. Ванные принадлежности все были в наличии, попросили утюг, дали с грязью , не увидела, испортила вещь, это был единственный неприятный момент. На завтрак мы ходили в город, но есть и в отеле на 11 этаже с красивым видом на город и набережную. Одним словом, рекомендую 👍
We enjoyed our stay to the fullest. Wonderful location with great scenery from the balcony, the staff were friendly and ready to offer help when needed.
Thank you so much Miramar hotel, looking forward to staying there again.
See you next time
Excellent hotel! 🏨
I liked everything, friendly and helpful staff;
I have been rated by the category of the number ;) the class view
a delicious breakfast,
Training Hall + sauna
On the day of early departure gathered lunch-box
Everything was clean and neat;
Рекомендую!
Facilities: Maintaining the usual Marriott brand quality, the semi-open balcony offers expansive ocean views, allowing us to enjoy the sunset from our seats. The indoor pool is spacious and boasts stunning ocean views. The gym and spa are also excellent.
Cleanliness: Clean and tidy.
Environment: Located in a busy downtown area, close to the coastline. Nearby are supermarkets, restaurants, pharmacies, shopping malls, and hotels.
Service: The front desk staff is responsive and flexible.
Very Good
52 reviews
8.3/10
Price from
INR 14,574
per night
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8,0/10
Very Good
GGuest UserMini fridge not working and hotel failed to repair after asking on 3 occasions. Brash customer service. Not what u expect from a 5 star establishment.
BbellavaThe hotel is located in the old town. The location is excellent!!
The rooms are relatively large and clean, the breakfast is normal, but monotonous, nothing has changed for 3 days, and cappuccino coffee is available for an additional fee...
The SPA and pool are terrible (I took the hotel only because of the SPA) VERY DISAPPOINTED!!
The pool is small and the water is cold, stuffy and unpleasant!!!
When we checked in, there were no towels, and when we asked they said only an hour later🤔
There were three of us and they brought everything for two!!! (towels, water, shampoo, slippers, etc.)
In general, the impression was not pleasant, for that kind of money you could have rented something more decent... I will never recommend it to my friends!!!
AAnonymous UserLe Méridien Batumi, Batumi's most luxurious hotel, charges nearly 2,000 yuan per night, but the actual experience was deeply disappointing.
First, the room's soundproofing was extremely poor. On our check-in night, from around midnight until after 2 a.m., the noise from the square below and the disco music were clearly audible in the room, severely disrupting our rest.
Second, the service promises were unfulfilled. After negotiating with the hotel through the platform, they promised to upgrade us to two rooms on the other side of the building the next day. However, upon returning to the hotel the following afternoon, we were told that only one upgraded room was available, and the hotel offered no apology.
Furthermore, housekeeping was extremely perfunctory. After the room was cleaned, not only were new floor towels and slippers not provided, but the balcony ashtray still contained trash from the previous night. After repeated requests, the slippers were finally delivered, but they were of extremely poor quality, falling apart immediately after use, and completely different from the authentic slippers with the hotel logo provided on our first night. Such poor hardware and service levels hardly justify its ”luxury” positioning and exorbitant room rates. We can't help but wonder: On what basis did Ctrip use to rate such an unworthy hotel as ”No. 1 on the Batumi Luxury List”?
KkurskFacilities: Maintaining the usual Marriott brand quality, the semi-open balcony offers expansive ocean views, allowing us to enjoy the sunset from our seats. The indoor pool is spacious and boasts stunning ocean views. The gym and spa are also excellent.
Cleanliness: Clean and tidy.
Environment: Located in a busy downtown area, close to the coastline. Nearby are supermarkets, restaurants, pharmacies, shopping malls, and hotels.
Service: The front desk staff is responsive and flexible.
JJamesThis hotel is very new and in a good location, but the rooms are small. The biggest problem is that the decoration smell is too strong. Whether it is the corridor or the room, it is full of exhaust gas. It is unbearable. I am worried that I will get sick if I stay here for a long time. Although the service here is good, it is estimated that it will be safer to wait for a year to move in.
GGuest UserWe enjoyed our stay to the fullest. Wonderful location with great scenery from the balcony, the staff were friendly and ready to offer help when needed.
Thank you so much Miramar hotel, looking forward to staying there again.
See you next time
PPeterBeautiful suite in a fantastic location. However, the service is poor. At check-in, we were promised we could stay in the same room due to another reservation. However, that promise wasn't kept the next day. No suitable solution was offered either. We were allowed to cancel, but then had to pay all the costs. Moreover, Trip's website claims an indoor pool is included, which isn't the case. You can use the pool for a hefty 80 GEL per day fee. Next time, I'll book a different hotel.
GGuest UserIt's good value for money, it's close to the beach, the nearby park is good for walking, and there's a bus stop close to the hotel, so it's great for getting around the city center.
It was a shame that I couldn't use the swimming pool, but I was satisfied with the sauna facilities and the variety of breakfast options.
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