3-Star Hotels in Banten, Indonesia

The location is all right,  Customer service really really good, But the everything else is really bad. The shower, the door, the floor, the table everything just falling apart. I wouldn’t recommend this hotel to anyone..

Sangat lambat kalau merespon

Despite initially I have difficulty on checking-in because my message through the apps didn't quickly replied when I arrived at the apartment, but finally I manage to call the owner. So, I'm suggesting you who wants to book this place, to also actively approach the owner through the phone number mentioned in the apps for smooth process. The owner was so friendly and informative. We can ask anything to him. When we enter our room, fits as its description, where it suitable for 3 person with 2 rooms. The amenities also quite complete, such as: towels for each person, dental care, soap and shampoo including eating utensils. Also there's magic jar/magic com to cook rice or warm our food and electric kettle. But I will be grateful if you can provide the dish soap and rug in front of the bathroom as well. (Is it too much if I ask mineral water bottles as well?) Easy for check-out, just leave the key inside the unit and the owner will pick it up later. Aside from that, since this place has many restaurants and convenience stores across from the building, no need to worry for starving in the middle of the night. Thank you for the convenience and definitely will return to this place for another staycation with my friends.

The room is very small and it takes a long time to get the key card. I asked a friend to help me get such a big property. There's not even a bar, it was built by the Japanese. The shops and supermarkets downstairs have everything you need.

The room is comfortable and clean, and the breakfast is pretty good. Its proximity to the airport helps avoid Jakarta's annoying traffic, making it suitable for business travelers who need an overnight stay during a layover. The price is also affordable.

Yesterday, my family and I had a staycation at Atooi Hotel Alam Sutera, and honestly, we were really satisfied! Upon arrival, the check-in process was smooth, and the staff were all very friendly. As soon as we entered the room, the atmosphere was immediately inviting—clean, fragrant, and tidy. The room design was modern and aesthetic, and the soft bed made us feel comfortable and sleep soundly all day. The facilities are also well-maintained, and the hotel's spots are great for taking photos. And the location is truly a winner; it's very strategic in the Alam Sutera area, making it easy to find food or explore around. Overall, the vibe is calm and perfect for a relaxing time with family. It's worth it, and we'll definitely be back!

This place is really near to the airport. They offer airport pick up and drop off free of charge. Just have to reserve in advance. They even do a wake up call. The room is nice . The bed is really comfortable. Grabfood driver can find this place to send your food.

I booked this hotel because I had a 7:00 AM flight. You can't beat the accessibility! Our airline counter was B, and the hotel was behind D. It was great not having to worry about getting to the airport. Just be aware that the entrance is very hard to find. You have to go down a narrow passageway between ”Solaria” and ”100-Hour Curry” and then down the stairs. There's no elevator, but the staff handles all luggage up and down, which was a great help. You can buy beer next to the front desk!

I flew from Bali to Jakarta. Apparently, I got food poisoning before the flight, I was vomiting, shivering, and dizzy. We checked into the hotel very quickly and an hour later I decided that I needed to go to the hospital. There was no thermometer in the hotel, but a receptionist named Rio Renaldi (I hope I wrote the name correctly) said that he will help me get to the car, take me to the hospital, explain my symptoms to the staff and take me back. This person is a real professional and an excellent worker who is ready to quickly take you to the hospital at 2 am and pick you up at 4 am. This person deserves a bonus. The security guards and other hotel staff were also understanding and helped in every possible way. Very pleased with the hotel

Had a fantastic stay! This place is located in Tokyo Apartment in PIK 2, which is one of the most bustling areas nearby, making it convenient for both living and working. With the airport highway now open, getting to the airport is much quicker. I highly recommend this area for Chinese travelers visiting Jakarta for the first time.