Featured facilities: Business Center, Massage Room, Snack Bar
Very Good
204 reviews
8.5/10
1 night
From THB 904
Check Availability
See All 3-Star Hotels in Banten
Latest Reviews for Banten Hotels
See all
7.8/10
Good
GGuest UserThe location is all right,
Customer service really really good,
But the everything else is really bad. The shower, the door, the floor, the table everything just falling apart.
I wouldn’t recommend this hotel to anyone..
AAnonymous UserThe place was great, plenty of food restaurants and there was a pasar modern hawker in the basement. The room facilities are good such as: ac, tea kettle, refrigerator, but unfortunately 1 from 2 rooms was smelly, very bad odor. The owner replaced the bed sheets at night, but the smell was still there. We really appreciated the efforts, though .Easy check in and check out.
There was a shuttle transjakarta service and special trans pik avenue- tokyo riverside.
GGuest UserThe room is very small and it takes a long time to get the key card. I asked a friend to help me get such a big property. There's not even a bar, it was built by the Japanese. The shops and supermarkets downstairs have everything you need.
CCrozetI enjoyed the size and quietness of the room. Regarding the free shuttle service, it would be helpful to specify that there are fixed schedules, and depending on your arrival time, you might have to wait 1 hour and 20 minutes! For the same price, I would rather recommend the Orchardz Hotel next door. They have shuttles upon arrival and breakfast included.
RReyna26This place is really near to the airport.
They offer airport pick up and drop off free of charge. Just have to reserve in advance. They even do a wake up call. The room is nice . The bed is really comfortable.
Grabfood driver can find this place to send your food.
IIsmail Hamdun SaidI am very disappointed with my stay at D'Prima Wellness Center Terminal 3 International. I booked two rooms through Trip.com because the photos clearly showed Queen-size beds, which were essential for my travel party. However, the actual rooms did not match the advertised images.
When I raised the issue, the hotel only offered paid solutions: IDR 250,000 per room for extra towels and water, or IDR 400,000 per room for a room upgrade without breakfast. Even one of the staff acknowledged that the photos on Trip.com do not accurately represent the actual rooms.
What surprised me most was that the Operations Manager stated the hotel does not even have a Guest Complaint Form. After 18 years working in the travel industry, this is the first time I have encountered a hotel without a basic complaint procedure.
The misleading room information, poor complaint handling, and lack of standard customer service are unacceptable, especially for a hotel located at an international airport. I hope the management reviews this issue seriously, updates the online information accurately, and provides a proper explanation and fair resolution for affected guests.
MMr PengDays Hotel & Suites by Wyndham Jakarta Airport is conveniently located, making it perfect for layovers or short stays due to its easy access to and from the airport. The hotel environment is clean and comfortable, with spacious and bright rooms featuring soft bedding, allowing for a truly relaxing rest. The staff are professional and enthusiastic, making the check-in process efficient and smooth. The breakfast offers a wide selection and tastes great. Overall, it provides excellent value for money and is an ideal choice for accommodation near Jakarta Airport.
AAnonymous UserOverall, I had a very enjoyable stay. The hotel’s biggest strengths are its cleanliness and strategic location. The room was comfortable, quiet, and well-kept, making it easy to relax after a long day. The staff provided warm and professional service throughout my stay. While the facilities are relatively simple, they are well maintained and perfectly adequate. Considering the price and convenience, I would happily stay here again and recommend it to other travelers.
GGuest UserThe cleanliness and staff service were good, but this hotel has a lot of downsides compared to other hotels I've stayed at. The downsides:
- No refrigerator
- No microwave
- No eating utensils like plates, bowls, forks, or spoons, even though there was a dish rack but it was empty
- I booked a room for two people but only got one towel
- The breakfast buffet had no good food, only the fried rice was tasty.
GGuest UserI’m just stay for a while (transit), but I’m really happy with the service. Thanks to the driver who managed my shuttle from CGK Airport. Even though my flight arrived late 1 hour from the expected that I have requested, they wait for me. Hotel provided very early breakfast (I think they said starts from 3am if I not mistaken) becuase they know most of transit traveller will leave the hotel early. Everything is good. Room is clean and meet my expectation 👍🏻