5-Star Hotels in Queensland, Australia

The environment here is absolutely impeccable, I must say. The lobby, rooms, pool, and rooftop restaurant are all beautifully decorated. As for the facilities, they're also excellent. Being a new hotel, everything is very modern. However, the bathroom has one major drawback: there's nowhere to put your phone if you're in the toilet area. Cleanliness is very good. Rooms are only cleaned if you notify the front desk daily, and that 'clean room' light doesn't seem to do much. Service, though, was just mediocre. The staff at the rooftop restaurant, in particular, had a terrible attitude, acting completely uninterested. The front desk staff were quite good at check-in, but poor communication during shift changes led to a significant amount of money being unjustly charged to my credit card. I only discovered this because I noticed the unreasonable charges in time. It took involving Trip.com and my bank to resolve it, especially since the charges happened 3 days after I had already left the hotel, with no email notification whatsoever. If I hadn't been vigilant, I wouldn't have known about these losses, as they only appear on the statement – this is truly awful. There's even one charge I'm still unclear about, but it's too late to investigate further. So, when staying at this hotel, you absolutely need to keep a close eye on your bill! This whole ordeal even affected my subsequent vacation, as I spent every day trying to sort this out!

The Point Hotel located in Kangaroo Point close to the CBD. It has great city and river views. The roof top restaurant and bar is a great place to relax and look out over the city. The pool is a good size and the room was great for the price paid. It had a balcony with access to the bedroom and lounge.

The location is fantastic! It's very close to the train station, bus station, and ferry terminal, and just a 3-minute walk to South Bank Park. Service: I really have to complain about the service. I booked for four nights, and on one of those days, the room wasn't cleaned, even after I specifically reminded the front desk. The cleaning generally was quite sloppy; tea-stained cups weren't replaced, with tea stains clearly visible, and the bathroom faucet was covered in water marks. We were quite surprised to find such service and hygiene standards in a hotel of this caliber. Breakfast is à la carte with limited portions, one Western-style breakfast per person, which isn't really suitable for Chinese palates. We asked the hotel if we could cancel breakfast for the last two days, and they replied that it wasn't an issue for the hotel, but since we booked online, we'd need to coordinate with the third-party booking site. Although Trip.com actively tried to mediate, the hotel still refused. I wouldn't recommend this hotel to Chinese travelers.

The best place to stay in center Brisbane, and walking distance to newly open Star. The terrace of star you must go.

A decent five-star hotel. The room was spacious and even had a balcony, perfect for enjoying the refreshing sea breeze. It's located right in the city center, making it convenient to get anywhere – Cairns itself is quite small, so you can easily walk to most places. A taxi from the airport to the hotel was around 25 AUD.

The environment is excellent. Hyatt Regency Brisbane boasts an unbeatable location right on Queen Street Mall. The rooms are modern, minimalist, and spotlessly clean, and the rooftop pool bar has an incredible atmosphere, making it the perfect spot in the city to catch the sunset. The service is professional and efficient. It's a highly cost-effective choice, whether you're traveling for business or leisure.

Stayed here for our anniversary and it was surprisingly pleasant and awesome. Staff were genuinely attentive and meet our needs, and room service was excellent throughout the stay. The hotel sits right above Central Station with direct internal access, super convenient with escalators linking straight to the street level. Room size was nice, bed comfy, though I do wish more lighting to make room a bit brighter. Still, the overall vibe felt premium without being stiff. Great base for exploring the city, and we felt well taken care of from check-in to check-out.

The best location in cairns down stairs walk to marina restaurants all around 5 10 mon walk into town for kore restaurants shopping mall 15mins walk away lagoon outside beach pool within min amazing location cant rate enough . Hotel was nice we had club access which i cant rate highly enough breakfast and afternoon canopies beers wine and some spirts all included had an amazing time cairns was awesome overall. First time visiting cairns wont be the last

The hotel's location is excellent, with plenty of dining and entertainment options within a 1km radius, and it's only 1km to the South Bank. The front desk staff were incredibly welcoming, and the doormen were very attentive. Since we had an early flight at 7 AM, the supervisor thoughtfully packed us a meal to go. Thank you!

The location and environment are decent, but the service definitely needs improvement. We called the front desk five times, and two of our requests were completely forgotten. One was for car retrieval; we waited downstairs for over ten minutes only to find out the front desk hadn't notified the valet. During that time, no one even bothered to ask if we needed assistance. The second was a request for a comb in the evening, which never arrived even by the time we checked out. There were many staff members in the lobby, but everyone seemed quite apathetic. Perhaps because we are foreigners, they weren't interested in interacting with us. I'd advise anyone looking for a comfortable experience that Brisbane has plenty of better hotel options.