Good value for money.
Narrow room, as well as the bathroom (shower, toilet, sink). Comfortable bed as well as the duvet.
Simple and complete breakfast.
Inclusion of breakfast in the price not clear when booking, and observation not included in the final.
Hotel super good. You can park your car free there and go to the Mont Saint Michel by walk for 45 minutes. A very special and recomendable experience, you can see the sheeps around the Mont. The room was big and spacious. The breakfast is quite good for the price. The staff super kind and talk in english with us. I will recomend this hotel for people who wants to enjoy the Mont Saint Michel.
A very decent hotel, fairly new and modern. The rooms and public spaces are clean at a high level. The standard room is quite large, and there is also enough space in the bathroom. Good bedding and linens. Normal WIFI. The window opens, you can ventilate the room, although there is no air conditioning, which may be uncomfortable in the summer.
A significant minus is the distance from the center. It takes about half an hour to walk. The advantages of the location include a huge Carrefour five minutes away and a bus stop to Etretat right outside the windows.
An additional bonus is the presence of Russian-speaking staff at the reception.
The hotel is in a peripheral area so parking is not a problem and there are chargers for the electric car.
The only thing I didn't like was that the shower was going directly into the room, and the door was not completely closed so the moisture remains in the room and there is no air conditioning or hair dryer.
Absolute nightmare with self check in
Didn't have the correct booking number as I arrived late.
Fortunately I was shown the intercom and accessed the self booking machine
Very poor instructions and very stressful after a long day's travel.
The room was superb spacious and quiet welcome shower when I eventually got in my room and comfy bed and welcome Aircon.
Breakfast was delicious lots of options and good value.
I am returning in August but reception will be open when I arrive 😄
The experience was very good. The welcome was very cordial.
The room was very clean with a clean microwave and fridge inside that worked very well. The area is not too safe because it is next to a very large industrial area, it is advantageous to have a gate that closes automatically from 9 p.m. to 6 a.m. Good experience.
Very clean, ok room size, very nice ad helpful lady at the front desk. I asked about some cheese recommendations and she took a time to even search online and explained to me the differences and gave me tips to get the right ones! Amazing 🤩
The hotel is super located, with friendly staff. Security is ensured. The only thing I need to defect are the hard beds and the hard chair. Extremely unpleasant for people with disabilities.
Very Good
65 reviews
8.1/10
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7,8/10
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GGuest UserThis was our first stay with B&B Hotels, and the first of 5 bidet hotel stays during a two week road trip around France.
The B&B hotel in Alençon stood out for several reasons. The availability of EV charging stations was a real bonus and made our journey much easier. The staff on site were exceptionally helpful and welcoming, quite a contrast to our experience of many of the other budget hotels.
Staff suggested we ate in neighbouring restaurant where we got a 20% discount. Even though it had gone 9pm. Restaurant were happy to accept us and our discount was applied.
Breakfast was another highlight: hot, well-prepared, and consistently replenished, which made for a great start to each day. Our room was also noticeably more spacious than the one we had in Toulouse, and the shower was excellent, with plenty of space, strong water pressure, and reliably hot water.
What really made this stay memorable, however, was the staff. Across all five B&B Hotels we stayed in the week, the team here in Alençon were by far the most engaged, attentive, and customer-focused.
GGuest UserHotel itself is a great place for a night, however despite informing the hotel twice via email and on original booking form, i was given a first floor room, despite requesting a ground floor as i was travelling with my 84 year old mother, who has difficulty in negotiating stairs and no elevator was available, so despite the hotel being great, i won’t be staying there again as it’s unreliable to honour requests, very disappointing.
AAnonymous UserThe room, the passage between the bed and the wall, the shower, the sink, the toilet, the cup for tea in the morning, the breakfast tray, etc., are all small! This is unexpected.
However, the hotel is very clean, the reception staff is friendly and the parking lot is large.
It should be noted that although the breakfast selection is rich, I think the quality is average and there is no taste. I think I have had a better breakfast at other ibis hotels.
GGuest UserThe service is good and the room is OK. It is very friendly to people who drive themselves. Parking is 4 euros per night. The breakfast is also good. The room is a bit old. I drove to Mont Saint Michel. It is about 1.5 kilometers from the center of Caen. It feels good. I stayed for two nights. Good value for money
EelyzazzNo mat provided for tub that will cause small accident as slippery in the tub during shower. Simple as no kettle for hot water to drink or make a coffee. Overall good as shuttle bus infront of the hotel . To come in with code not provided upon booking
GGuest UserAbsolute nightmare with self check in
Didn't have the correct booking number as I arrived late.
Fortunately I was shown the intercom and accessed the self booking machine
Very poor instructions and very stressful after a long day's travel.
The room was superb spacious and quiet welcome shower when I eventually got in my room and comfy bed and welcome Aircon.
Breakfast was delicious lots of options and good value.
I am returning in August but reception will be open when I arrive 😄
GGuest UserWe stayed at the hotel for one night on the way to Mount Saint Michel , it provides free parking and easy access to the centre and local supermarket; the room was a bit small but clean and the receptionist Olga was very friendly and helpful. The price was very competitive and value for money.
GGuest UserWalking distance from all attractions within city center. We visited several spots in town and returned to the hotel for a short break. The hotel has no lift! We had to carry our luggages to 3rd floor. Room is compact as expected however the bed is comfortable. Shower and toilet are small. Front staff was helpful as he tried to explain us about the hotel and surrounding in English. He was also kind enough to keep our luggages during our short trip to Mont St Michel.
AAnonymous UserEasy check in and staff friendly. Room a little dated and lacked facilities (hair dryer/kettle) but perhaps you could have borrowed from the front desk. Location would be great for the train station. A 20 minute walk into the centre of town. Overall, it met my expectation given the word budget in the name!