2-Star Hotels in Hainan, China

The overall experience exceeded my expectations! The atmosphere was warm and elegant, the facilities were comprehensive and practical, and every detail showed thoughtful care. It's really great value for money, and I've already recommended it to my friends!

I originally booked a garden-view room, but the front desk upgraded me to an 85-square-meter supreme sea-view room for less than 300 a night – incredible value for money! While the facilities aren't brand new, the room was spotless, the bedding comfortable, and the bathroom very well-kept. The highlight is definitely the sea view! Being on a high floor, there's nothing obstructing the panoramic view of the ocean and palm trees right when you wake up. The pool and lawn downstairs are also gorgeous. The value is unbeatable; I'll definitely choose this place again next time! 👍

The place was hard to find. There are tonnes of shop lots at the bottom of one entrance, and the other entrance had a large open area with stairs that goes up. The security guard I asked did not recognise the name, and there is no obvious signs that I could pick up. (I cannot read mandarin). I dont think there was any other way aside from contacting the person via the app. Even if you found the entrance, there is no obvious reception area. We had to ring the contact person on the Trip.com app, and I had family who could speak mandarin to help guide the rest of the process. He is helpful and quick to respond. He brought us through a metal door, to a dark alleyway with lifts inside. If we weren't in a group of seven, I would have worried about my organs at this point. There was a bit of a juggle with my cousins and my side of the family. So I ended up staying in the THREE BEDROOM APARTMENT. The layout of the three bedroom apartment (located on the 18th floor) that we ended up in is similar to the two bedroom apartment with the lounge carved up to create a new bedroom. apartment is quick to respond. The two bedroom apartment (located on the 25th floor) felt bigger and cleaner, and had better views. From here onwards, it is the review for the THREE BEDROOM APARTMENT: We ran out of toilet paper and had air-conditioning issues. The contact person is quick to respond and solve our issues. The beds are hard for my body that is use to a softer version. There is no daily cleaning services that suits us. They supply toothbrushes, shower caps, body and shampoo wash in the bathroom, and disposable towels. The towels can be reused during the time you are there, but they are meant to be thrown away so they dont have the responsibility to rewash the towels. We didn't use the swimming pool on the third floor as we were too busy. It is RMB4 per use. They also supply a singular giant bottle of water. I think it was 5 litres. The air conditioning units in all three rooms work. Our view is a live view of how Sanya people live in Sanya, families in another building, the locals sitting on their balcony on a hot day. You get a couple of tags to tag into the building, out of the building, into the lift, and into the bedroom. There is also a code you can type in to get access into the building. When we left, the contact person helped us with getting a taxi to the hotel. It went through his account and we paid him cash rounding up to the closest amount. He did not want any more for helping us. He was extremely helpful. This is one of the cheaper choices in Sanya - and my rating is for the price and location.

I have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great. One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty! Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink. This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest. To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.

This stay exceeded my expectations! The hotel's location is fantastic, right next to the subway station, making it incredibly convenient for shopping and dining. The front desk lady checked me in quickly and even recommended nearby restaurants. The room was incredibly clean, the bedding was soft and comfortable, and it was incredibly quiet at night, allowing for a deep sleep. The bathroom had plenty of hot water with just the right pressure, and the toiletries smelled fresh. The breakfast was varied, with both Chinese and Western options, and the ingredients were fresh and delicious. They even gave me a small gift upon check-out, which was so heartwarming! I'll definitely stay here again next time I'm in the area; the value for money is excellent, and I highly recommend it!

The environment is very good. My family is very satisfied. The room is large and clean. The community environment is also very good. It is only a 10-minute walk from the beach, which is very convenient. The living facilities in the room are complete and suitable for living. There is a swimming pool outside the house. The scenery is very good. The surrounding transportation is also very convenient. It is very comfortable to live~

I recently stayed here as a Belgian Chinese traveler, and even though my Chinese isn’t very strong, I was welcomed with so much warmth. This hostel is a true hidden gem, tucked away from the typical tourist trails in a quiet part of the village. It’s the perfect location: right by the fields and some very trendy coffee shops, yet only a 5-minute scooter ride from the main bay and the best surf spots. The owners, Shuiku (水库) and Xiaoxiao (笑笑), really made my trip. Shuiku immediately helped me sort out a scooter and personally showed me where to find the best waves, while Xiaoxiao’s English is quite good, which made everything so much easier. They also pointed me toward some local restaurants that were all absolutely delicious. The vibe of the place is just great. It’s incredibly clean because the cleaning lady and Shuiku himself clean the place several times a day. I loved the design of the indoor chill-out area, though sitting outside to enjoy the tropical weather was just as good. There’s a washing machine which is super handy, and you can rent surfboards for a very fair, cheap price. Because the owners' friends drop by almost daily, there’s always a lively, authentic atmosphere. I met a great mix of foreign tourists and Chinese solo travelers trekking around the island by bike or motorcycle. Many Chinese couples and families where staying too, it is very kid-friendly too. I even ended up meeting a French girl there, and we spent a whole week surfing together. If you're looking for a peaceful yet social spot to surf, this is it. =========================================================== （抱歉，我使用的是翻译软件，如果有语法错误请见谅。） 我是一名来自比利时的华裔，虽然我的中文说得不太好，但在这里我感受到了极其热情的款待。这家青旅真的是一个宝藏地，它远离了那种商业化的旅游路线，坐落在村子里一个非常安静的地方。过马路就是田野和几家非常时髦的咖啡馆，位置绝佳：既能享受安静，骑摩托车去海湾和冲浪点也只要5分钟。 老板水库 (Shuiku) 和老板娘笑笑 (Xiaoxiao) 人真的太好了。水库二话没说就帮我搞定了租摩托车的事，还亲自带我去看了最好的几个冲浪点。笑笑的英语说得挺流利，这对沟通帮助很大。他们推荐的几家餐厅也全都超级好吃，完全没有踩雷。 青旅的环境没得说，非常干净，我看到保洁阿姨和水库每天都会打扫好几次。室内休息区的设计感很强，在那儿待着很舒服，或者在院子里享受海南的好天气也很惬意。这里还有洗衣机可以用，冲浪板的租借价格也非常公道。 最让我喜欢的是这里的氛围。老板的朋友们经常过来串门，所以感觉特别亲切、有生活气息。我在这里遇到了很多外国游客，还有不少骑自行车或摩托车环岛的中国驴友。我甚至还结识了一位法国姑娘，我们俩一起冲浪了一整个星期。很多中国夫妇和家庭也住在这里，这里也非常适合带孩子入住。如果你想在海南找一个既能安静休息又能结识有趣朋友的冲浪点，选这里准没错。

The room was clean and tidy, and I slept really well. It had all the amenities I needed. The best part, though, was the excellent service. They have a 24-hour butler service, and even though I arrived late, they proactively communicated about my arrival time, which was a really nice touch. The room was also very spacious, and it was super convenient to get to the beach. Highly recommend!

I chose to stay here for the Haikou Marathon because it's only 3km from the starting line, a quick bike ride away. It's also just 2km from Qilou Old Street, which is super convenient for cycling and city walks. There are plenty of great food options nearby too, definitely worth another visit! The hotel front desk knew I was running the marathon and kindly arranged for a late check-out, which I really appreciated. Thumbs up!

The lady at the front desk was absolutely lovely! She kindly offered us a complimentary late checkout until 2 PM and even drove us to the airport. It really felt like a home away from home. Even though it's quite close to the airport, it was surprisingly quiet and didn't affect my sleep in the slightest. I'll definitely be recommending this place to my friends.