3-Star Hotels in Kentucky, United States

I was going to chalk up my experience as an isolated incident and let it fade away. That was until I received a phone call last evening around midnight! A rep. from Trip calling me asking about for my input concerning my stay at this hotel. I relayed to her that I had called Trip.com a couple of months ago right after a friend and I rented a room. We rented a room around 5pm or so. I had expressed that the power in our room - the TV, Lamps, Microwave, Frig., did not work. We put a complaint into the front desk around 6pm. Issue was not resolved until later on, around 10pm approx. About an hour after that is bedtime so 95% of watching TV, microwaving, etc, was wiped out. When I put the call into Trip,.com a couple of months ago, I received no follow up, until last night. Last night the caller wanted feedback about my room. I went over everything that had occurred. She also wanted input on how they could improve. I said, it's very simple, just focus on basic customer etiquette and satisfaction. At no point has any type of recognition been expressed concerning my loss of enjoyment of here said hotel stay. Customer service/satisfaction is becoming non-existent .

NICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG

Located in the small town of Paducah, in the heart of the United States, near the river on the Mississippi River, the hotel is overlooked by the Ohio River. The hotel is located in Kentucky, across the river from Illinois. The hotel is very clean and the town is quiet and suitable for rest. The only thing that is not very convenient is that there is no place to shop or eat near the hotel, and the food at the hotel is very simple.

Breakfast in general, old facilities, near the airport, free parking, the front desk staff is not enthusiastic, the price is not high, can live a night can still endure, Cincinnati's consumption is relatively high

신시내티 방문 일정으로 숙박하게 되었습니다. 오하이오 강변에 위치하고 있고 바로 옆에 있는 scenic overlook at devou park의 조경을 경험할 수 있어 좋았습니다. 시내에 있어서 그런지 이용객들이 많았지만 조용하고 정숙하게 지낼 수 있었습니다. 수영장 온도도 적당하게 잘 유지되었습니다. 피트니스 시설도 훌륭했고 고품질의 조식 재료들이 공급되어 좋았습니다. 열심히 일하는 직원들을 응원합니다!

There is a coat room, the bed is very comfortable, and the room has a coffee maker, microwave and refrigerator. Breakfast 3-4 types of bread, no vegetables, simple dishes such as steamed eggs, there is a shuttle bus shuttle, leaving early that morning to leave, too late for breakfast, the front desk will prepare a simple breakfast for you to bring Water, fruit, oatmeal, very thoughtful.

The hotel is in a good location with free parking. There are many restaurants next to the Ohio River. We went to the Chinese restaurant. Cincinnati is across the bridge. The riverside scenery is nice. The room is quite large, with two large beds, microwave and coffee machine. It is very clean. The air conditioner is a bit loud, especially at night. The front desk is very friendly. I said I am not good at English, so she slowed down her speech and repeated the key words. In short, it is cost-effective. The boat ticket was given to cooperate with local activities, but there were no activities in those days.

Very nice room and very good service. I booked the wrong room apparently but the front desk worker Josh new what I was looking for (cause we had called before booking online ) and he left a note for them to keep that room available for us for when we arrived . Appreciated the extra step . ❤️

We absolutely loved our stay at Staybridge Suites Lexington South. Everything was spotless from the moment we walked in — super clean rooms and common areas. The location was convenient and peaceful, close to everything we needed without being in the middle of chaos. The staff was incredibly kind and helpful every step of the way, and you could tell they genuinely cared. The amenities were top-notch — the kitchen in the suite was fully stocked with everything we needed, and the free breakfast was actually good (not just filler). We felt right at home, and it was perfect for our family. Would 100% stay here again and recommend it to anyone traveling through Lexington.

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