The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good,
The hotel is very comfortable and the staff are very friendly and careful.
The hotel is very basic and the room is a little small but breakfast is rich and very well varied. It is the first Ibis that has very good variety in breakfast, is very complete. The truth was taken out a 10 with breakfast
Hotel limpio, bonito, junto a la playa, buen servicio, agua caliente baño y camas comodas, las almohadas un poco duras, desayuno que incluyó mi reserva no fue tan bueno, es mejor comer fuera si quieres algo especial, pero para algo simple y ahorrar esta bien. Tiene alberca y spa, cerca del acuario y personal super amable y eficiente.
The hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
Нам очень понравился этот отель. Заселения занял 3 минуты, кровати - просто космос, провалился и уснул! Чистота, комфорт, просто нет слов! Спасибо в ему персоналу за обслуживание!!! Всем советую этот отель!
GGuest UserAlthough the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
DDaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
JJenelle.MThe pool was packed with children.
The pigeons were everywhere and made it almost impossible to enjoy the food.
The food was mediocre.
The long was extremely clean, but the pool area was gross.
Overall wouldn’t go back again:(
GGuest UserThe location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
CCarmen Yesenia PerezThe hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
GGuest UserHotel limpio, bonito, junto a la playa, buen servicio, agua caliente baño y camas comodas, las almohadas un poco duras, desayuno que incluyó mi reserva no fue tan bueno, es mejor comer fuera si quieres algo especial, pero para algo simple y ahorrar esta bien. Tiene alberca y spa, cerca del acuario y personal super amable y eficiente.
GGuest UserAt our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
LLina Student EspinosaExcellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.
HHAITAOThe environment is good, breakfast is relatively simple because of the epidemic, the overall feeling is good, and the traffic is convenient to enter and leave. It takes more than two hours to drive from the beach, and it feels very close. There are also steak restaurants, Starbucks, and the overall room is still relatively quiet.