3-Star Hotels in Jalisco, Mexico

The room was beautiful and clean, bed is comfy. I loved the view and the panorama windows. :) Coffee machine in the room and delicious complimentary coffee made my morning start in a good mood. It's on a busy street so cars are passing during the day with a bit of sound, but it didnt bother me much. Staff was very helpful and responsive. 10/10

We stayed for two nights, the whole is very hygienic, the restaurant tastes good, the price is not high, but there are not many choices. The external environment is okay. There are two swimming pools and WiFi in public areas, but the rooms do not, and they are very simple. Apart from the bedding and basic bathroom, there are no other facilities. Of course, the price is just this package, so choose according to your needs .

The hotel is super close to the beach. I had one of those rooms where you can see the beach partially. The bed was good and big. The closet also big. I had balcony. There was no AC at the room but if you leave the AC from the living room ON and the fan ON the fresh air comes to your room too indeed. There is a big security box. The kitchen has cups, plates, silverware, wine opener, big fridge, coffee maker, pans, etc. They give you soap for dishes ONLY if you ask for it. Only one toilet paper in the bathroom.The room can be cleaned ONLY in the 3rd day after you arrived. There is a little room where you can put trash close to the stairs. I really got super annoyed internet could ONLY work in the room. So if you need internet in the balcony, living room or kitchen FORGET IT. As a solo traveler internet was very important to me because I needed to stay connected with people. All my phone data finished in the 2nd day at the beach. This hotel really need to work to fix this internet issue. It is not fun to be there alone with no internet during a super HOT day.

Our room was 2 feet from the elevator in the main lobby! We can hear every single person talking and walking by our door as well as kids screaming because the ice cream shop was 15 feet away. The amount of pressure they are putting on every single guest to go and attend the timeshare promotion is unbelievable. If you attend, usually they give you some decent gifts. We get a $200 voucher to spend on the food and drinks. Most of the time they didn't want to take vouchers, or you had to spend the whole $50 at once because the rule was not money back. So if we spend $30 or $40 we have to give them $50. The food was everything but good. The promotional taco dinner was disgusting, with dry fish, beef with no flavor, and dry and overcooked chicken. And they didn't accept vouchers. I went back home with an unused $50 voucher in my pocket because I couldn't use it. Ramon and Martin from the front desk were the nicest, warmest, and friendliest people I ever met. All the servers and workers are very hard-working people.

The price/performance ratio is quite high, the transportation is very convenient, there is a subway station outside, and it takes 15 minutes to walk to the cathedral. There is a 711 convenience store next to it.

We arrived for our 10 day stay and at the check in we were informed that the Family pool was closed for renovations and that all guests were using the Adult Only Pool. (which is considerable smaller. Needless to say the pool was packed with children with water toys etc, jumping splashing ( having lots of fun) It was difficult to sit by the pool as all the chairs were taken very early in the day and getting into the pool to relax was not possible. If we had known we would have booked somewhere else as this really affected the enjoyment of our vacation. Also the front lobby staff tried to tell us on our last day lunch was not included. I showed them the email that you had sent. They were not very accommodating and reluctantly let us have lunch. Left a bitter taste

The location of the hotel is very good right in the middle of the city center. The entrance is very small and somewhat dark, but the corridor of each floor is very bright. The room is a medium size, but not that clean. I faced a serious problem. I could not open the safe in my room.  I asked for help at the reception, but the person in charge of the safe had a day-off, and would not come to the hotel on the day and the next because they fell on weekend. I was fortunate enough to stay there for two nights.  The person in charge came to my room on the morning of my departure. This is a typical budget-price hotel. I could not have moved at all if I had stayed there only for one night because I put my passport and much cash in the safe.

The service is really good and the hotel is perfect please for discover the zona romantica and hotel view is nice.

The hotel delivers what it offers, an excellent location, clean rooms and a pleasant atmosphere throughout the hotel. The breakfast options are few, but everything is delicious and excellently presented. For a low budget, it is an excellent option for a stay. The staff is very attentive and friendly, from room service to the waiters in the restaurant. Sure we will back soon.

Good location if you’re going to the airport, it’s only a six minute walk from your room to the terminal for departures. Very basic room it was small. The bathroom toilet wouldn’t stop running. The air conditioning Fan was very loud and every time it stopped it sounded like a metal on metal so if you were sleeping, it would wake you up, traffic noise from outside, facing the road was quite noticeable, so if you get a Road facing room, get it changed to the back of the hotel … you could even feel vibrations when heavy trucks went by so if you’re going to stay at this hotel, I would suggest you having earplugs for sure.