Hotel near Tunjungan,Genteng64% of visitors choose this area
GGuest User2026.02.19
Very good location, room is large enough and quiet because facing back. Unfortunately, middle of the night, there is strong urinal smell and smoking smell, suspect due to aircond or ventilation issue. Staff is friendly and helpful.
staying at Kampi for staycation during Christmas holiday. near TP and Tunjungan Street (you can walk, just around 5-10mins walking distance). there was Apsari Park and a lot of food stall from local seblak, fried rice to Burger King, McDonalds, etc. there was one pub/club just across the street from Kampi. the room was quite spacious, though they had no bathtub. first thing first, they provided each roomi with android TV, so you can stream your favorite show on netflix, prime video, etc. definitely will be back here for another short vacation.
1. Room Comfort & Design
The rooms blend minimalist elegance with modern amenities, offering features like a 32” LED TV, in-room safe, desk, air conditioning, blackout curtains, and premium bedding.
Bathroom amenities include a bidet, shampoo, slippers, hair dryer (upon request), walk-in shower, and complimentary toiletries—ensuring a clean and comfortable stay.
2. Location & Facilities
Situated strategically on Jl. Diponegoro No. 215 in Wonokromo, it’s close to major attractions like Korea Park, Thor Square, Ciputra World Mall, Tunjungan Plaza, and BG Junction.
Amenities include a rooftop terrace and sky lounge for relaxing with panoramic city views, an on-site restaurant (Zhang Restaurant), 24-hour room service, spa services, meeting rooms, and free parking.
Good location near river and Tunjungan plaza which is a massive mall and loads of places to eat including food courts. Clothing especially from Indonesian stores are good value. Hotel very clean and comfy bed and pillows. Bathroom little small in family room but good to have separate seating area with more space. Breakfast not bad not loads of options but perfectly fine. NB: very very steep hill to get to front entrance which is near impossible for a taxi to climb with a turn as well.
Very low standards of cleanliness.
After checking in, I asked for the floors to be washed because there was dust and small debris everywhere.
Despite this, the staff was very friendly and the breakfast was decent.
SAYA SUDAH BAYAR DENGAN INCLUDE SARAPAN.
DITANGGAL 15-16 APRIL,
TAPI KENAPA,, PETUGASNYA BILANG BAHWA ROOM YANG SAYA BOOKING,, TIDAK INCLUDE SARAPAN.
TAMU SAYA SUDAH TURUN KE BAWAH,, JADI HARUS BALIK LAGI..
SAYA SEBAGAI PEMESAN.. MALU.
BISA DILIAT ITU BOOKINGAN SAYA SEMUA INCLUDE SARAPAN.
SAYA KECEWA.
Everything you need. The rooms are soundproof and feature a bathtub. The location is excellent, close to a mall, plenty of food options, and the government center.
located in the heart of kayutangan where nearby local attraction at, cafes, places, station and Idjen boulevard.
the hotel is clean, has a free valet service for car parking, small pool in the 6th floor facing the street.
the staffs are very accomodate what you needs, they also offer us a free upgraded room to deluxe.
Everything is fine. Except there’s no hair-dryer provided in room,which we had in our earlier stay at Hariston Hotel (Jakarta) with cheaper room price than Santika.
Location at the center of surabaya, you can go north, west, east easily - medium distance.
The food is taste is just okay
recommended for transit hotel, where you need a bit time for rest.
Great
173 reviews
9.1/10
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SEK 137
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8.7/10
Very Good
GGuest UserA very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
__WeChat58377****I spent almost ten days in Indonesia, staying in many hotels, all with excellent service. This hotel is the first one I want to review. It's located just below the crater, and the facilities are very advanced. New hotels are clean and well maintained. I'd especially like to highlight the service. We checked into room 22 around 7:00 PM on the 17th. I had cut my foot on a coral reef while snorkeling the day before, so I asked the front desk for iodine, intending to treat it myself. The front desk lady brought a medical kit to my room and bandaged my wound. She was very attentive and considerate, and I'm very grateful to her. The next day, a gentleman from the hotel staff helped us carry our luggage to the road and booked a car for our descent. I'm also very grateful to him. The hotel service was excellent. If I have the chance to visit again, I'd definitely stay here again. I'd like to thank the staff who helped us once again. Thank you. The people here are truly simple, kind, and lovely.
GGuest Userlocated in the heart of kayutangan where nearby local attraction at, cafes, places, station and Idjen boulevard.
the hotel is clean, has a free valet service for car parking, small pool in the 6th floor facing the street.
the staffs are very accomodate what you needs, they also offer us a free upgraded room to deluxe.
GGuest UserView from our cabin and food at breakfast was great. You can enjoy hot drinks while waiting for the sunrise. The ala cart menu (for dinner) is overpriced, the taste was ok. The location is remote so there's no other option unless you bring your own food. We stayed at Cabin 309, the view was to north east which is good and it was quiet as well. They allow us to check in about 1 hour earlier (1pm), which is nice. Inside the room at night very cold and the heater helps a bit.
What can be improved:
- Hotel need to make sure bedsheet / duvet cover are clean and spotless as they use white sheets. We understand it's clean (from laundry) but stain in the sheets make it looks dirty.
- At least offer welcome drink before check in.
YYUNG SIANGFirst time in Surabaya . Very very terrible experience at Swiss Belinn hotel .
First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !
Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god that moment I’m done changing !
Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side(I slept at right side ) ! The following is 447 am someone knock my door again !
I on my light and dare not to sleep anymore !
Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport
Hotel location is really good , breakfast nice too .
GGuest UserThis is the umpteenth time staying at this hotel. It is getting better day by day. The room is very clean, the AC is cold, the bathroom is clean and the atmosphere is very calm. Here is also free drinking water, making tea and coffee. Another very special thing is the very proper prayer room ... It is very comparable to the price anyway
Nnasaa_The location is strategic. Close to the campus area. Want to go anywhere near. The facilities are very complete. Cleanliness no. 1 siii. There is a garden in the pool area, so you can enjoy your time while relaxing. Top for Grand Valonia. Good luck
__evas_The service is excellent, they are kind, polite, and helpful. Smiles never left their faces and they always try to help swiftly. The breakfast is great, tasty, and the selection is even greater, they have a lot of varieties of Indonesian food. The room is great in size, the floor is clearly swept, the bathroom is clean, the amenities are adequate (bring your own hair dryer bcs the one they have is not as great). But terribly disappointed with the cleaners, I used the spoon and glass on day 1 and they didn't even bother to clean them, only put on the usual spot. I tried to ”tell” them again the next day yet they still haven't cleaned any 🥲🥲
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