Zedwell Underground Hotel Tottenham Court Rd

Very small room but meet all sleeping requirements and good shower. No mini fridge for drinks and no hair conditioner. Hair dryer and ironing on B4. Basin is very tiny and water may splash everywhere. For the price and location, short stay is ok.

The location is amazing. We were there for several nights to explore the city center by walking and the location served our expectations. The room was underground and no window— we accepted the physicality and the price that comes with it. However, we discovered trash and leftover items that weren’t belong to us. It was pretty clear that someone used our room when we weren’t there. The experience was horrible even for now that the time has passed and we’re writing this review.

The process from check in to check out is super smooth and hassle free. Overall cleanliness is good but they sometimes come and clean your room and sometimes not, either time is a surprise when you are not in the room. I selected cocoon 2 but it was not as per the images shown while booking and the room I got was very small, I got to change 2 days later of my 4 day stay and the second one was just slightly bigger than before but still not the one from the pictures

I booked a cocoon 4 with Zedwell. Zedwell’s website promotes the Cocoon rooms as having sound-proofed walls, floors, and doors, designed to shut out city noise. Unfortunately, this was not the case during my stay. I could clearly hear the underground trains running throughout the night, as well as people walking and talking in the corridor, which made it very difficult to sleep. Cleanliness was another major concern. The room has a tatami-style layout with a mattress placed directly on the floor, so hygiene is particularly important. However, when we entered the room: • There was hair left in the shower drain • Breadcrumbs on the tatami floor, very close to where we were sleeping • The floor did not appear to have been properly mopped After we reported this, reception staff were polite and quickly arranged for housekeeping to clean again, which I appreciate. However, even after this second cleaning, we found a dead worm near the shower door, which was very unpleasant. Additionally, the hot water was unreliable. I had to wait around five minutes before the water became hot enough to shower. The reception staff offered a late check-out as compensation, which was a nice gesture, but overall the stay did not meet the standards advertised — particularly regarding soundproofing and cleanliness.

They don’t have water , they have a tap filtered at reception, they don’t give you any glass. So imagine you come thirsty at midnight in this heat and you cannot have any kind of water in the hotel. Insane !!! They say to bring your own bottle. Next day i did - it takes ages to fill a 500ml bottle . Again, just this alone is insane

This is my go to when I have to stay overnight in London. It’s a fantastic location and the beds are comfortable. However I’m not sure I’d stay for a longer stay. It’s a basement so no phone signal and the rooms are only really suitable for sleeping. No kettle or tv. Having said that I will continue to stay here for the one night stays that come up because the location and price are just that good.

Near the station. Very good location. But no desk and chair in the room, a little bit not convenient.

The hotel is very well located, close to everything. The room was clean and check-in/check-out were super easy with no waiting time. However, the rooms are quite small and have no windows since they are underground. One important thing to note is that you can hear the metro noise throughout the night, and it can feel like the room is slightly shaking. If you are a light sleeper or easily disturbed by noise, I wouldn’t really recommend this hotel.