Hotels with Pools in Pittsburgh

The broken floor lamp in our room was removed and never replaced. When I inquired, the front desk staff on duty that day casually dismissed my concern, claiming not all rooms had floor lamps. Fortunately, I'd stayed here before. And not taking their word for it, I checked other rooms being cleaned and even confirmed with the cleaning staff that every room is indeed supposed to have one. This level of service was truly disappointing! Given that this floor lamp is the room's primary light source, the room was very dark without it. We decided then to approach a different front desk staff member the following day. Then there was the bedding. I couldn't tell if housekeeping hadn't changed the sheets or if they simply looked that way, but they appeared slept in and even had hairs on them. We only discovered this late at night when preparing for bed, as we hadn't pulled back the covers upon check-in. Given the late hour, we simply took photos as evidence (first three pictures). The next day, we reported these issues to the front desk. The lady on duty apologized sincerely and assured us the sheets would be changed as soon as the cleaning staff arrived, also promising to replace the missing floor lamp. We thought all issues had been perfectly resolved. To our horror, that evening, upon returning to the hotel and pulling back the covers, we were greeted by a sticky, gooey mess. It looked like a used band-aid that hadn't been removed from the sheet before washing, resulting in a sticky, clumpy residue (last picture). It was so disgusting that we quickly wrapped it in tissue paper and removed it. But at that point, we were beyond complaining and frankly, had no energy left to report it to the front desk again. We just let it go. Honestly, despite these frustrating incidents, the hotel itself does have its good points. The location is excellent, within walking distance to CMU, and it has a small kitchenette for simple cooking. I truly hope they can improve and offer a better experience in the future.

We LOVED this hotel and were so pleasantly surprised by how wonderful everything was! Only downtown hotel with free parking we could find, which you use your room key to access. Room was SPOTLESS and honestly felt brand new! Bathroom was spacious and clean, and even the provided hair products worked really well for me. Staff were super kind and efficient. Bed was comfy, breakfast the next morning was included and very good, with a decent amount of hot breakfast as well as pastries/cereals etc. We plan to have more trips to Pitt in the future and will definitely be staying here again, no questions! Felt so much nicer than a budget hotel… just wow!

The hotel is relatively quiet and includes breakfast, which is collected at ten o'clock. The room is large, with refrigerator and microwave. Please note that the hotel does not provide mineral water. The service is generally good.

The hotel was very clean except the shower area which had a bit of soap residue and was slightly slippery. The free breakfast was great with all you can drink coffee and fruit juices, with hot items including sausage eggs and pancake. The gym and pool was not heavily utilized and provided good privacy during my stay.

This hotel is next to the tallest building in Pittsburgh. You can go inside the building and visit it, where you can overlook Pittsburgh and see the nearby CMU campus. There is a bus passing by the door, which makes it convenient to go anywhere. This is why we chose it. The only downside is that the American breakfast is not that tasty. But in the United States, people rarely have breakfast in the morning. It's usually after 11 o'clock.

The front staff was friendly and the rooms were spacious. This one was for senior citizens that came in for a family event. We requested a room that was close and close to the elevator. Both of which were accommodated. There was appeared to be a blood stain on one of the comforters, but because it was a double room the seniors decided to put their luggage on the that bed. 

Everything is very clean it’s close to the stadium for the football game we went to we just took the Gateway Clipper which takes you right to the Stadium we will be back

The staff were all very friendly and knowledgeable. The continental breakfast was decent, but not great. The location is fantastic if you're in town for a ballgame. However, my room was at the very north end of the hotel near the highway and the road noises at night was pretty bad/loud due to the elevated roadway. The reason for my terrible rating on cleanliness is that when I turned down my sheets, I had black flecks of something all in my sheets, as well as a long dark hair under the top sheet I could see. Additionally, I had some sort of dead bug on my side table. It looked like potentially a bed bug, so I didn't get much sleep the only night I was there. I'd recommend this hotel to stay at with a few caveats of asking for a room on the south end of the hotel as well as checking your sheets as soon as you get into your room.

The overall experience is good, the hotel is relatively new, the environment is clean and tidy, but the air conditioning sound in a bedroom is too noisy, I realized when I returned to the room at night and was ready to sleep. I couldn’t sleep in the morning. I tested it in the room. It was too high.

The public area is old and dirty. The doors are still there, the floors and tables are not cleaned, except for the bed. The breakfast is just packed. No slippers or toothbrushes are provided. There is no convenience store nearby.