Hotels with Pools in Acapulco

Julio from the restaurant, Hugo the driver, and Omar from reception was awesome. They went out of the way to do extra for the clients. Superb service

All in general very well, just be careful with those of the valet parking hit my car and they didn't tell me, I just realize.

Although Acapulco isn't known for having a variety of all-inclusive resorts, the Ritz is one of the resorts that offers this option. The single room is of decent size, and feels cozy, but it does reflect the budget price paid in comparison to the other rooms available. Getting to this hotel does take a bit of a drive, but it's still close enough to the beach to enjoy. The service was pretty good, with most staff helping if I had questions or any other concerns. The all inclusive food could benefit from more variety, especially if you stay for many days. One area of concern was the quality of their seafood, as the shrimp did have a funky odor during dinner. All in all, this is a good all-inclusive resort, as long as you get a decent price for your package.

The calm beach is the only positive aspect. Rooms are refurbished but poor workmanship. Check in was not very pleasant with tons of people fighting to get their rooms like tour groups. Food very mediocre and nearly everything buffet style. It is all inclusive but food quality very average and not very appealing.

Nice environment, sanitation, convenient transportation, very average facilities, decent service, not very cost-effective compared to the price

El hotel está remodelado y todos los trabajadores dan un excelente servicio. En temporada alta deben hacer mayor énfasis a que los huéspedes sigan las reglas. Hay huéspedes que no respeta reglas, apartan mesas, camastros, palapas y sillas por todo el día. Se meten a la alberca con playera, salen mojados al elevador, a la recepción, se sirven comida en exceso y no se la comen. En mi habitación la puerta del baño rechinaba demasiado. La puerta a las escaleras también hace mucho ruido y mi habitación estaba al lado de esa puerta. Al hacer mi reserva pide no cerca del elevador y me asignaron saliendo del elevador.

The buffet is excellent is the only thing I can recommend fully, because the food in the restaurant is bad and more, they let you wait 2 hours to serve you, I don't know if it's for the season or always have this kind of problem but The hotel stayed 2 days without light that to a swimming that the room that I had did not serve the gate that gives to the terrace which in the night sounded very ugly with the air strike and did not let sleep, When you ask for a change of room to one who was better to deny it, but other renters if they get it, they should improve that because one as a tourist wants to avoid going bad rats.

The hotel is convenient to shopping and restaurants. There are 2 pools but they are in different parts of the hotel. Room was larger than most in Mexico and had a small kitchen. All in it was a good place for the price.

Very old building and WiFi was super bad. You can not find from photo images but it's quite different from photos in advertising. However I enjoyed location and staff are all friendly and nice, room was big enough and I enjoyed.