5-Star Hotels in Clark County

Spent three nights soaking in the hot spring, then drove to the city center during the day to explore. The room was spacious and had a great atmosphere! It was wonderful, unlike staying in the city center where there are more tourists; here, it's mostly locals.

The hotel is spacious and clean! The room was large and the view was fantastic! ♡.♡ The staff were incredibly friendly, and the free valet service was a bonus! Next time I'm in Las Vegas, I'll probably stay here instead of on Main Street! There's a Trader Joe's within walking distance, and there are plenty of restaurants within the hotel, including two Starbucks. I was very satisfied with the size of the place.

The hotel's 3rd-floor pool is stunning, giving you that 'Southeast Asian resort' vibe. The interior decor also has a wonderful artistic atmosphere. I highly recommend their Hall of Excellence museum. It features the most outstanding figures across various sports, including Jordan, Ali, Woods, and Kobe, as well as some music legends like Elvis and The Beatles. While the museum isn't huge and the $30 admission isn't cheap, it's definitely worth seeing for sports enthusiasts. Service-wise, it was a bit disappointing. I wanted to borrow a fruit knife to peel some fruit, and customer service said they needed to contact the dining department. Although the dining department offered the service, it would have cost over ten dollars for a single room service. It seems in the US, even a simple knife service comes with an extra charge.

Прекрасный отель, особенно, когда после всех ярких и громких отелей с казино, приходишь сюда, как к себе домой: тихо, спокойно, чисто, уютно, приятные ароматы. Просто идеально. очень и очень понравился, рекомендую

The hotel is huge and luxurious, my local friends said it's a super five-star. The first floor has a large **. The room is spacious, with complete amenities, and you can see the 'Big Ball' from the hotel. The sink was leaking a bit when we checked in, but the staff quickly came and fixed it, which completely exceeded my expectations.

The room was spacious and came with slippers, plus it had two bathrooms. While the location isn't super convenient, you can take the tram from Mandalay Bay to Excalibur. Just a heads-up, don't touch anything in the minibar – a bottle of water is $18! Big thanks to the front desk for giving me several small bottles of water, otherwise, it would have been a real hassle.

It's okay. Some rooms are a lot older than others. Service needs some work. We stayed at the JW Marriott in Las Vegas over Thanksgiving in November. I booked a studio suite and I requested an upgrade through Marriott using my suite upgrade allocation. It should have put me in a one bedroom. The day before I arrived, I received an email telling me I could upgrade to a one bedroom for $60 per night. I replied back that I had requested the upgrade using my suite nights allocation. They should be able to confirm it at no cost. I did not receive a reply. When I arrived at the hotel, they tried to tell me that I needed to pay them $60 per night for my existing room. They then determined this was incorrect. When they gave me the room key, they told me that they had used my suite upgrade. I went to the room only to find that it was the studio suite that I had originally booked. I went back to the desk where they figured out that I should be in a one bedroom. They checked me in again and sent me to a different tower. It was a one bedroom. The suite was large but definitely worn and dated. It was clean but the room had no personality. The food at the hotel is just not great. We ate at their coffee shop twice. The iced tea was horrible. It was from a tap. The food was sub par. If you stay at this hotel, use delivery or go out to eat.

The room was very spacious for one person, and the view outside was stunning. However, the amenities were quite limited. You had to pay extra for many things, even a kettle to make tea, which cost over $12. Because of this, I would say the hotel is more suitable for a short one-night stay. The check-in and check-out lines were also quite long, with a wait of about 10–20 minutes.

The hotel exterior is stylish and elegant, but the rooms are a bit dated. The bathroom had a persistent smell that wouldn't go away; we noticed it every time we entered the room. We stayed for three nights and informed the front desk about the issue. We couldn't switch rooms because the hotel was fully booked, but they promised to fix it and refund one night's resort fee. We thought it would be resolved after the 'repair,' but the smell remained the same. Additionally, the in-room phone was purely decorative and didn't work at all. I had to go down to the front desk and wait in line just to communicate with them. I hope they can improve the room's ventilation system.

The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.