5-Star Hotels in Serik

Service was very good Reception was cooperative and helpful lobby was clean but a bit small and cozy no elevators except in main buildings and usually crowded. when it comes to a family room on the 4th floor in a second building without elevators and round staircase it is totally annoying. food was moderate compared to other resorts we stayed other facilities were convenient.

We had a wonderful stay overall. The hotel itself was great, everything was well maintained, we had in total 4 rooms and the kids had an amazing time throughout the week. The atmosphere and facilities really made it an enjoyable holiday for us. The only aspect that fell short was the food. Having stayed at several 5-star all-inclusive hotels before, we were expecting a higher standard and more variety. Unfortunately, the buffet felt quite repetitive over the week. We especially missed the traditional Turkish charcoal-grilled dishes such as Adana kebab, Urfa, lamb shish, and chicken shish, as well as items like içli köfte, which would have really elevated the dining experience. This feedback is shared with the intention of helping improve what is otherwise a fantastic hotel. We truly loved our stay and would happily return if the food offering was enhanced.

Шикарный отель, хороший, вежливый и внимательный персонал. При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место. Также было два халата и две пары тапочек. Попросили донести и персонал сразу все исправил. Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно. Спасибо ❤️

Crystal Family Resort – Not What We Expected, But Tours Were Fantastic! We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations. Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality. Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow. The spa area was nice, but prices were a bit high. Now to the best part of our vacation: the tours! Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent: 1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun. 2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking. Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings. In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!

Good hotel, large, beautiful, cozy territory, really liked it, minus one, food could be a bit better

Rest in this hotel for the third time, everything is wonderful, separately I want to highlight adult animators Dmitry and Alina, guys you are super. Children animators all wonderful 👍🏻There are questions, very all fat, for health it is certainly such for yourself. All the rest is wonderful, the new aquapark is good done, the new children's game 👍🏻

We spent a long time deliberating and choosing a hotel in Turkey, watching video reviews on YouTube and Instagram. We finally settled on The X Belek. Our priorities were an all-inclusive, 5-star hotel within our budget. This place is magnificent, with clean rooms and a freshly renovated hotel. The rooms themselves are excellent, fresh, and modern. In terms of food and drinks, the hotel offers 2-3 daytime bars and one 24-hour bar in the lobby. The food is delicious, with several options including both traditional and European cuisine. If this is your first time visiting Turkey and you're looking for an all-inclusive hotel, this option is one of the best for value for money. Even for the price, the service, food, alcohol, entertainment, and private beach feel like a gift ❤️. I definitely recommend it! The hotel is more family-oriented than a party spot. It provides a separate, large area with its own cafe-bar, Starbucks, and pool for guests without children. (It's quiet, peaceful, and the 'red pool' is located specifically in the 16+ zone).

We were at the end of November, the people in the hotel are a little very comfortable rest. Staff as bees, try. Choosing food is not very big, but it is for the best, it is very delicious. Recommended)

Hotel was excellent overall with perfectly manicured grounds and a huge multi area pool offering several options to enjoy the day. Started in Coconut suite which was wonderful and spacious. Service was friendly and efficient. Food at main restaurant was excellent. Had a fantastic time with wife and younger kids. Would return for sure!

I like the hotel, it was my second time on holiday with my children. The service is up to par. The food is delicious. There are no slides in the pool for children, although they used to be there. But there is unlimited access to the amusement park. It's a pity that it was possible to book a room through the app only for three adults and I had to pay extra for the children on site. Overall, the holiday was a success, thanks to the staff!