5-Star Hotels in Dambulla

Booked the Danbulak Kandalam Heritage Hotel, but later said the hotel was full, let ’s change the hotel, changing the hotel we wanted before the trip was really uncomfortable at first, then Ctrip let us choose the hotel ourselves because of time I was nervous when I chose the water garden hotel, but I did n’t have much hope, but the staying experience was very good, the rooms are comfortable, the environment is quiet, you can overlook the Lion Rock. Returned the difference to me, very good hotel, added points for my trip to Sri Lanka, thanks

I was able to stay in the wilderness and the service was great, but the drainage of the shower in the villa I stayed in was completely useless and the water overflowed from the shower room. Fortunately, there was another bathroom, so I tried to use it, but I don't think it will improve unless I redo the left-handed construction on the floor of the shower room. And when I was taking a shower in the middle of the night, the water supply suddenly stopped coming out, so I spilled it with mineral water. If I hadn't improved by the morning, I was going to tell the front desk, and I was going to leave in the morning.

This is a very nice hotel that is light and airy, and gives you a sense of being in the country. The staff are wonderful and make the experience what it is. Breakfast and dinner are very good, although it would be great to see more variation. Dambulla town has quite limited food options, so hotels like this are often the only choice for guests. The location is good - near to Dambulla, Sigiriya and only 1.5 hours from Anuradhapura. It would be nice to go for walks near to the hotel including to the lake. It is possible but there are guard dogs for the homes on the path to the hotel which makes for a less than relaxing walk. Overall, an excellent hotel

We stayed for 2 nights for sightseeing in Sigiriya Rock, but it was a nice resort hotel living in a large forest. The room was a two-story cottage style and our room was on the first floor. It was noisy that the footsteps of the people on the upper floor heard the slapstick from 4 o'clock in the morning and I was worried about the smell of the drain, but the rice was delicious (breakfast did not change much) It was good to be able to eat comfortably at the restaurant in front of the pool where the refreshing breeze passes. I had dinner because there was no restaurant nearby, but I chose the first night from the a la carte menu, and the second night was a buffet with plenty of curry and desserts. On the second day, I was troubled because I couldn't use Wi-Fi on the １ day due to network failure, but it was fixed the next morning. The staff were kind and smiley. Because the hotel is remote, I asked the hotel to arrange a round trip to Sigiriya Rock and a round trip to Pidulangara, but it was said that it was 4800 ruby twice. The same driver came on both days and was a good young man, but the local guide was surprised that this price was much higher than the tuk-tuk I caught around it. Please be careful if you are using it.

The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.

Breakfast is good, it is a bit expensive. Can accommodate an extra bed. There will be a brief power outage.

We feel annoying because someone wrip the floor at 0630 with a lot of noise. Extra bill when check out. A bill for dinner buffet which we did not attend. Your staff did not listen to us and insist we eat the buffet and they said CCTV can see us there. At the end, we wait for half hour and the did not show the CCTV and let us go. When we settle the bill for 2 dinners we have, the wifi connection is not good and your staff say they did not receive the pament and ask us the pay cash. At the end, we find the bill already settle by credit card. And we need to go back to the hotel and they still say hotel did not recieve the payment and ask us to check with our bank.

The environment is great, a large mango garden, the hotel only occupies a small area in the middle, walk in the early morning and evening in the middle of the green grass, monkeys running around the hotel, or relax on a deck chair in the room with a balcony at night Drinking a clear spring. The dinner buffet is very rich, and the meals at noon are also very good. The swimming pool is downstairs, enjoying the food while overlooking the greenery, mango trees, coconut trees and the swimming pool, it is really enjoyable. Hotel service staff The service is also very professional.