5-Star Hotels in Gurugram

I am extremely happy with my stay at the Grand Hyatt. I do thos every year. It was my anniversary and Celine (don't know the correct spelling, maybe Selene) was so kind in arranging cake for us. Divyaansh at Checkin was so courteous and professional, kindly helping us bring our bags to the room. His manager was also great, and remembered us from our stay last year. Forgot her name but she really exhibited her leadership skills. At checkout, Alisha was very helpful and kind, so was her manager (didn't get her name). They walked us all the way to the door. Kind gestures like these matter alot. Amit also showed great service by helping us with our bags, and Vinay at the front door too was so polite and helpful with our bags. Location is also alright. 35 minutes to airport if no traffic, half an hour drive to DLF Cyberhub for great dinner. Oh and in winter time they serve some delicious hot chocolate as a welcome drink. Their breakfast was also fantastic. I got to try local delights I don't usually have time to try like the Bun Maska. 10/10 recommend Grand Hyatt!

I recently stayed at this hotel and overall had a decent experience. The property is very neat and clean, which is always a top priority. The room’s air conditioning was just okay — it worked but could have been more effective, especially in the sun-facing rooms, which tend to get uncomfortably hot during the day. One downside is that the rooms are located right next to the lift, so you may experience some noise from foot traffic and elevator use. Breakfast options were quite limited, which might not suit guests looking for variety in their morning meal. That said, while the hotel is small, it stands out as one of the best in its category within Sector 29. If you’re looking for a clean, budget-friendly stay in this area, it’s worth considering — just try to avoid the sun-facing rooms if you’re sensitive to heat.

The hotel is clean and well facilitated with great food! It takes a little bit from the center of Gurgaon but the quality except for the staff is great. Gym and pool are good to use. The staff did not set the water bottle and I asked. A staff member came to my room with them and asked for a good review by using a Google map review. Also, as bugs were in the hotel room, a staff changed my room to other. The staff said she would bring my stuff to a new room but it was not finished and I brought them to a new room. Sometimes I could not understand the staff.

Hotel is nice and clean . Food from hotel also delicious . Not far from mall and airport.

I am indebted to you every time. I was able to spend this stay comfortably. The inside of the facility is clean and very comfortable. There is also a TV where you can watch YouTube etc.

The hotel is quite good, breakfast is very rich, but there are not too many things suitable for Chinese stomach, more Western style, the service staff are very welcoming, overall is good!

This is a pretty standard budget hotel. The breakfast selection is quite varied, making it a good choice for business trips. It's also very convenient if your destination is near Cybercity.

Beautiful property. Really well built and laid out. We stayed at the one bedroom Premier Villa. It was spacious, very well lit up and the interiors were very nice. Bathroom was amazing with a skylight above the bathtub. His and Her sink + separated shower and toilet areas were a great add on. The property is very green and one would hear birds chirping, peacocks calling, hens, turkeys, white pekins around the property with some rabbits, guinea pigs, emus and even a horse in the pack . Pool area is ideal for the kids and even adults. There is cart service that one can avail to go around the property or even get a bicycle. But the property is perfect if you want to go for a stroll and check out all the amenities. Food quality is good. Buffet has a decent variety. Staff is well trained and looks after you well. All in all a great experience. Definitely recommended

It’s really hot to meet the hotel’s air conditioning line. The hotel room is very large, it is the most cost-effective hotel of its kind. But breakfast is generally like, the individual does not like the waiter around the old, staring at the progress of your meal, feel free to come over and collect the plate, ask if you want to eat. . .

Whoever trying to book this hotel through trip.com has to be careful of potential payment issues throughout your stay. When I was checking in at the reception, I was told that the hotel haven’t receive any payment from trip.com’s partner. Hence, they have to ‘charged’ a pre-authorised sale (which wasn’t refunded to me yet, I’m still waiting) because I don’t want to waste time waiting for travel agencies and hotel to deal with this. (I have fully paid my stay to trip.com). I have contacted trip.com several times on this issue and all updates I have received was that payment was successfully made but even after checking out, the hotel reception keep telling me and calling my WhatsApp that no payment have been received yet. I’m annoyed throughout my stay and even after my stay. Other than that, In terms of my stay experience, overall it is still okay. The hotel decorated one of my room for my grandmother’s birthday which is great and the room is spacious enough. However, the room is a bit old and definitely would help with some refurbishment especially the washroom. I also see stain which suggests cleanliness needs improvement. The hotel breakfast buffet was great with many options (but not suitable for meat lovers) and restaurant staff was helpful. I also had dinner at the hotel restaurant and the experience was just ok. Also, I wouldn’t recommend this place for tourist who intend to visit Delhi’s attractions as there is a distance.