4-Star Hotels in Gurugram

Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.

The hotel is great — clean and comfortable enough for my stay. Breakfast is simple, with more vegetarian options, but still enjoyable. I really like their restaurant menu — the food is tasty, and we had dinner there almost every night during our stay

Hotel staff is very cooperative and helpful and properly hygiene maintained by the hotel staff . It was a great experience.

Excellent property and facilities. The reception associate ms jyoti is extremely customer friendly and prompt in getting the requests managed. The overall staff performance is very good. I would definitely want to avail the service again.

Wonderful hotel outside of Delhi. Modern, clean and in an upscale area full of restaurants and shopping. Food was amazing and service was attentive. The old drawback was that it's about 30 min from the city center, but well worth it in my opinion!

Exceptional Hospitality & Delicious Cuisine! From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness. The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable. It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine

First, the hotel is fairly big and has several rooms, and it is located on a highway, so it is really convenient. Due to the ongoing construction for a flyover, getting to this hotel was more arduous than it should have been. The hotel staff were helpful and professional. The only thing I would mention is that they could improve the cleanliness inside the rooms but provide higher-quality linens that would make the experience even more pleasant.

We use it every time we stay in Delhi! It's a pity that I was worried about the smell of the hot water in the bath this time, but I'm very grateful that I can enjoy the taste of Japan, which is difficult to get in India for breakfast and lunch, and that it is equipped with a washlet. I'm thinking of using it next time I stay!

Service was awesome very clean rooms, amazing food over the breakfast, and even when small things like the air con not pumping enough cold staff immediately takes action to help out. Specially like the detail when on 2nd day they already knew how I like my coffee

Was here for a friend’s wedding. Rooms are spacious and have everything you need. Compared to other hotels in India the cleanliness level is high. Breakfast wasn’t included but it’s not expensive and it’s good. The location is good if you’re here for weddings or visiting friends nearby. Unfortunately it is very inconvenient for trips to Delhi.