4-Star Hotels in Raleigh

The hotel is too stingy! The water flow is deliberately adjusted to be very small, as thin as a pencil, and it takes half a day to rub the towel. The water tank in the toilet was also working intermittently, and the sliding door of the shower room would slide open automatically when closed, so I had no choice but to use something to hold it up. I don’t even know how the four stars came about? Maybe it's just that the external environment of the hotel is good, but it's just fake! Will never stay at this hotel again.

We booked out stay with friends for the Carolina Hurricanes Game. Great location, close enough to the arena but also surrounded by many great restaurants. The hotel had a nice bar, that stayed open pretty late after we got back from the game. we will be going back if the price is right for our next hockey game. The service and cleanliness was great.

Fabulous Customer Service! Team members like Jamel make you feel welcome and he was so very helpful. He was so friendly, we had no problems. The hotel was packed but he made sure that my young adults and I had rooms right next to each other. It meant so much as we came in from different Cities. We had a marvelous trip to Raleigh.

It was not a bad place to stay, though we only ate three times for breakfast, 1 the last day which was free due to plane cancelation so they gave my daughter and I free breakfast but the other two times were 1 comp'd that a friend received for three people in which the other was paid for by a friend. Needless to say, I got charged $45 for one day of the breakfast which likely was because the waitress made us put our room #, though she said she understood our meals were comp'd. Sadly even after calling the hotel, speaking to one person who then sent me to the finance manager whom I left a message with but still hasn't called back in almost a week. Frustrating to say the least.