4-Star Hotels in Orlando

In a newly developed area. All facilities are new and smart (including light buttons/smart toilets, etc.). The four pillows seem to be at different heights, which is very considerate and comfortable. The mineral water provided by the hotel is very delicious. There are several good restaurants in the hotel. There are also very good coffee shops and a shopping mall within walking distance. What I don't like is that the place where the shower gel is placed in the bathroom is very low? The previous guest can step there to take a shower. It doesn't seem very hygienic to put the facial cleanser in these places~ Everything else is good. If you don't mind being a little far from the Disney park, I highly recommend this place~

This was pretty much a great mother/daughter shopping trip that had been awesome up until the last evening. Our condo was clean, we didn’t get hounded by sales people, it was nice knowing you had to have a key card to get into the gates etc. pretty much a false sense of security I guess. Some time between 8:30 our last night there and 9:00 the next morning someone decided to “key” my vehicle. Now, when I say “key” it let me specify by saying there are three specific lines from the headlight to the rear fender of my the drivers side of my SUV. It has three very specific “dips” and lines that were not a quick walk by. This was specific. It’s very unfortunate that even though I was parked in front of the building there are no cameras covering the front of the bldg. I’m waiting now to hear from the Security Office what, if anything, they plan on doing. Very disappointed that this would happen at a Hilton property.

My husband and I were attending a business meeting. We booked for one night only at $300 plus dollars and our room was on the sixth floor but facing the Lobby. We were not able to get any sleep because of the noise from the Bar which is located next to the check in. There was yelling and shouting well past 1:30 am. Not sure why they would put an open bar in the lobby. I would have asked to be moved but we were already in bed and didn't want to dress and pack up to move. Not sure that I would stay at this location again without asking where my room is located.

This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things. We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared  We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.  This was our third visit to this hotel- will there be a fourth ?

Stayed here for 7 days, the overall feeling is good, the room is clean, the bed is moderately hard and soft. There are many fast food near the hotel, and there are also convenience stores where you can buy drinks and drink slowly in the refrigerator. The hotel has a shuttle bus to Disney and Universal, but the time is very strange. The bus to Disney is more than 10 o'clock in the morning, and it is 7:05 in the morning. Go to Disney's Lyft, because I want to enter the park early. There are also hotels that do not clean the room every day. If you need to clean, you need to tell the front desk in advance. The hotel has 3 places with free self-service washing machines and dryers. It is very convenient to bring your own washing powder. Another small defect, the hotel is not very soundproof, can hear the sound of the next door very clearly. If you can, don't choose the first floor. There is a garbage bin on the first floor. Many people throw garbage. Very noisy.

We spent 2 nights there. The location is great, just 15 minutes drive to the Parks. The territory is big, beautiful. there are many facilities (like BBQ zones, pools, hot tub). the apartment is furnished with everything you need (washing and drying machines, kitchen, bath etc.). The apartment needs some renovation - the furniture is a bit worn-out. Our stay there could have been pleasant unless the service: at the check-in we were offered 150$ as a gift for new customers if we attend a tour around the hotel. we agreed. The following day we arrived at the meeting point, filled some papers, they took 1$ from our bank card (to check if it works) and then we were given another bank card with 150$ deposit. Then a manager came and told us that as not all of us speaks english fluently, they refuse giving the tour, and charge 150$ from our card. We asked to call the head manager, she arrived only 30 minutes later, took the gift card and gave us the receipt only when we said we were going to call the police. To conclude, we wasted more than an hour, didn't get any apologies for such unprofessional behaviour. although the hotel itself is good, the behaviour of the staff is far below the level of Sheraton. not recommended

受付の方も丁寧に対応してくれました！ 英語がわからず不安なことも多かったのですが、スタッフの皆さまがとても丁寧に、そして親切に対応してくださいました。言葉が通じにくい場面でも、笑顔でわかりやすく説明してくださり、安心して過ごすことができました。細やかな心配りのおかげで快適に滞在でき、本当に感謝しています。また機会があればぜひ利用したいと思います。

The inly thing I could fault was the signage to anywhere. There are none. We walked 30min. Round two hotels. For what should have been a few minutes cause once of the boat taxi for the first time no signed for lobby or anything. Same in morning sign to water taxi then no sign to say get life to floor one. Tbh this seems to a standard thing round universal. No sign or basic sign to everything toilets hotel rides. But have to say hotel was amazing and clean and would stay again. Ashley it early check in and late collection was very helpful

I dialed room service or guest service center (using the room phone set) three times. None of them were answered. I wonder how come Sheraton has such good service like this? I finally solved one of the issues myself but still pending one. Secondly, when I went back around 11:50pm, I consulted front desk regarding the shuttle bus time schedule to Disney. I was told to look for the time table myself which was put on another counter. Although I can go there checking it myself but I don’t think this is the right way Sheraton treats its customers.

The room was pretty spacious, AC was a bit too loud. The receptionists are very friendly, each guest receive a free and warm DoubleTree cookie at check-in and check-out. Beware that everything is kinda far away, the next 7-eleven is in like a 20 min walking distance. If you take a Lyft/Uber it will take you ~5 min.