Featured facilities: Swimming Pool, Body Care, Massage Room
Very Good
71 reviews
8.0/10
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9.1/10
Great
We loved this hotel, the room was amazing with a gorgeous view, the breakfast was delicious with a wide variety, and the pool area was great. Would definitely recommend!
A very positive experience.Great location.Friendly staff. Breakfast excellent.Bed very firm.Mentioned it at reception and problem was solved immediately by providing a mattress topper.All in all highly recommendable.
We had a wonderful stay at Pestana Casino Studios. The reception staff were exceptionally friendly and welcoming, making us feel at home from the moment we arrived. Our room was spacious and comfortable, and we really appreciated being granted a late checkout. The facilities are excellent, and the hotel is perfectly located, right in the heart of the city, with plenty of restaurants just a short walk away. We would happily stay here again 🫶🏻
Charming hotel with spacious and bright rooms, a well-kept garden and a wonderful view over Funchal. The property is original and very interesting, though perhaps in need of some care. The available parking is a real plus. Quiet location yet close to the city center, with always friendly staff. Relaxing atmosphere, highly recommended for a pleasant stay.
For a four-star hotel, the pillows is too bad, uncomfortable, maybe because it's the cheapest room? The toilet flushing noise is kinda loud, but it's quiet room after all. No electric kettle in the room, 2 euros for 1L mineral water. Nothing else to complain about. Clean and tidy, staff are friendly and professional, good service.
An excellent & very comfortable short stay. All staff were very polite & friendly. Room was spotlessly clean. A wonderful buffet spread at breakfast with every choice of food. I used the outdoor sun deck & indoor pool….amazing!
The experience at Pestana Ocean Bay was quite pleasant. The staff were always very friendly and attentive, always helping when needed. They definitely have a team that cares about the guest, is attentive, and empathetic. I felt very welcomed. In a questionnaire I completed mid-stay, I mentioned that the buffets could have grapes (this is because my daughter really likes them, and grapes were a fruit that hadn't yet emerged). I made this observation thinking it wouldn't even be read. However, the next day, when we arrived in our room, we had a beautiful plate of grapes. At that moment, we felt welcomed, as if we were at home. It was a gesture of care that touched us. Congratulations on this and for actually reading the questionnaires, which we often think no one will read and care about what's written there. They are well organized, presented, and manage everything involved in a stay: meals, evening entertainment, outings/tours, etc. Keep up the excellent work ☺️ Thank you.
The hotel is located just outside of old Funchal which was about 10 minutes drive away. There are lots of good restaurants near by and nearest beach is appropriately 7-10minutes walk down from the hotel. Good breakfast options. Nice location for a sunset view from the outdoor pool area.
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