4-Star Hotels in Puebla

The location is near the city center and close to a university. The room was very clean and comfortable. The bed is quite soft. The swimming pool was not available. There is no public transportation system nearby, so it is more convenient to drive or take a taxi.

Está en el centro de Puebla, con una ubicación estupenda para salir en las tardes y noches para caminar y admirar el centro histórico., a su alrededor hay varios lugares para conocer. La atención es excelente, la habitación cómoda y los baños amplios. Las reglas son claras., también hacen actividades turísticas guiadas con bastante información sobre los lugares más importantes y emblemáticos de Puebla.

The room is spacious, the facilities are complete, and the environment is elegant. I have always liked and recommended Marriott Hotel. This time, it was a pleasant experience for both body and mind. The front desk service was warm and thoughtful, very professional, thumbs up👍

The Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to. Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit. Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.

The hotel is very comfortable and comfortable. we arrived at 12.00 to check in and still being three hours before... we were given the room, which we are very grateful since we arrived defeated by a long flight and three hours of driving... has a superb restaurant with dishes The hotel is very comfortable and very comfortable... Good breakfast included Parking in the building and large and full rooms with facilities and utilities... thank you very much and hope to be able to return to this excellent hotel

This superior room called Carmen is a little worse than the master room and has a small balcony. The disadvantage is that the water in the bathroom will come back to the taste, and the sewer pipes in the old house will not be handled well.

📍The location is really good, you’re btwn Angelopolis and Juan Pablo II 👩🏻💻in my experience the reception was not good, the girl in front desk was unfriendly, you need to do your own check in (scanning a QR) and the lady only give you the key card 🛏️room is very austere, not cozy, looks old; but the bed is comfortable  🚽🚿bathroom is big, has towels, soap 🧼 and shampoo. The hand wash basin has mold and the shower floor was wet  🅿️ Parking is ok but is not only for hotel guests, which makes you feel a bit insecure.

Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.

The hotel is in a great location near many places. The staff are very friendly. The only exception is the service at breakfast was not very good and the other reviews that said there was unlimited free hot chocolate and beverages is not true. The hotel has no onsite laundry which is disappointing and we had to change rooms because on the weekends there is a night club that is so loud that it can disturb your sleep all night long.