4-Star Hotels in Como

The location is great - 3 minute walk from the Como Lago train station, and walking distance to the lakefront. Lots of nearby restaurants. Stefano is easy to communicate with, was always available and provided great service. The bathroom was huge!

One of the best experiences we had with our twice annual travel destinations.  The RentComo location was in the heart of the city, nestled in one of the quaint shopping streets, and walking distance to all the typical tourist stops.  Very nice going back to the apartment each evening, opening the windows and listening to the tourists and locals finishing their shopping or going for dinner.  Very nice apartment with all the comforts; so much more relaxing than the standard hotel room stay.

My stay at The Vitrum was superb. The location is excellent, the room was large and wonderfully charming. The bathroom steam is amazing / we used it daily after long walks exploring and shopping in Como. I will definitely stay there next year when I visit the most beautiful Lake Como

The hotel is located in an industrial area, about a 10-15 minute drive from the center of Como. The establishment is new, clean, with modern and well-maintained facilities. There's a clear ambition to aim for a higher standard, perhaps even a 5-star rating, according to the manager. Unfortunately, some practices completely contradict this ambition. Parking costs €18 per day, which seems excessive given the location outside the city center and the availability of a large free parking lot for other users (particularly padel players). This gives the impression that hotel guests are being penalized without good reason. Breakfast is very limited for a hotel of this caliber: the buffet is incomplete, some dishes are extra and must be ordered separately, and there wasn't even orange juice, either on the buffet or the menu—only water and milk. This falls far short of 4- or 5-star standards. The coffee capsules in the room cost €1.50, which is surprising and disappointing for an establishment that claims to offer high-end service. In the vast majority of 4- or 5-star hotels, this kind of service is included. It gives an impression of pettiness, contradicting the image the hotel tries to project. The most disturbing point: staff entered my room in the evening, without warning, to perform a ”cleaning service.” I hadn't requested anything, and I noticed that some of my belongings had been moved. I don't like it when someone enters my room without my explicit permission or without informing me beforehand. This made me very uncomfortable. While evening housekeeping might be a service appreciated by some, it must be clearly announced or requested. I expressed my dissatisfaction to the manager. Instead of listening to my comments, he responded condescendingly, implying that I wasn't ”used to staying in 5-star hotels” and that this kind of behavior was, in his opinion, perfectly normal. A haughty and inappropriate response, far removed from the hospitality and professionalism expected in this type of establishment. As compensation, the manager offered me a €1.50 coffee capsule. I hope this review will help future guests get a more realistic view of this hotel. For my part, despite the quality of the facilities, I wouldn't recommend it. Customer service, attentiveness, and respect for privacy are simply not there.

The soundproofing and bed are better than 99% of the hotels I have stayed in. Small details such as the coffee machine kettle is not clean enough, the TV remote control battery is insufficient, and it is easy to splash water when washing your face (the washbasin is a little short), but these are not enough to cover up the advantages. Because the soundproofing and bed are the hard core strength of the hotel. This hotel has both the warmth of a family hotel and the quality of a group hotel.

Great stay at this hotel. The rooms were well sized, clean and well equipped. We had direct garden access and a great view. What really set apart this hotel and made the stay very enjoyable was the staff. Everyone was very helpful and friendly and was always there to help when we needed them. 10/10 service! Make sure to try the breakfast with the amazing views too!

Hotel is just charming! Authentic little suite with ancient oven, a compartment and dressed cabinet, furniture and truly from the last century. Despite this, everything is in very good condition. The bathrooms are very clean, cosmetic items taste delicious, snow towels, bed linen, everything is very decent. The first impression is a little deceptive, diving into the atmosphere of the last century, but then gradually falling in love with it, it is absolutely successfully located and has just a chic view on the lake. This small boutique hotel deserves special attention thanks to the careful staff. Good breakfasts and pleasant compliments in the lounge bar as a pleasant bonus for our stay.

Very good location in front of the lake, nice view from our bedroom. Breakfast was very good, lots of selections. All staff are very helpful and friendly special mention to Ronald, Grace, Jade, Carl and other staff. You made our holiday memorable. A big thank you! 😍

Amazing staff and the hotel is so beautiful.great location, central to everything. Funicular is just 2 mins away and the station is just next turn. Located just overlooking the beautiful lake como. A must visit to this place and hotel try and book the room facing the lake. Unfortunately when we tried it was completely full. Breakfast is really good and all staff were extremely courteous. Loved loved loved it

The location was excellent, the staffs were nice. The food was good, the view was scenic. The bed was comfortable. The room was nice. Nothing to complain about.