4-Star Hotels in Zagreb

This was a 5-star stay for me. I spent 2 nights. Oliver was friendly and very responsive. The room was perfect. Mini fridge, hot water kettle, and instant coffee/tea was provided, as well as 2 bottles of water. The place was very clean and comfortable. The location is just about a 5 minute walk to the Zagreb Kolodvor (bus station) and about a 30-minute walk to old town. It's located on a quiet street with few cars driving by. Free wifi. Grocery store, Konzum, was a couple of blocks away. I would definitely stay here again!

Perfect!!! Absolutely everything – from its location not far from the bus station, to the optimal level of comfort, coziness, and amenities, simply incredible breakfasts, and of course, the excellent work and friendliness of the staff! Even its slight distance from the center of Zagreb is practically unnoticeable – a 20-minute walk lets you get to know the city better. Everything positive said in reviews about this hotel truly corresponds to reality. Well done, keep it up!

Me and my friend had an amazing stay at your property. Reception staff named ‘Dari’ was very friendly and very helpful on our check in. Room was nice and has a very comfy beds. Breakfast was so delicious, plus very friendly and very accomodating Filipino staffs. Big thanks to the tall guy on the breakfast(sorry we forgot his name) for the excellent service. We will definitely come back.

I was very satisfied with the room; I always tend to trust branded hotels. There's a fairly large supermarket nearby, which was convenient for shopping. It's also very close to the bus terminal, so I didn't have to drag my luggage far to catch a ride. When checking out, there was a heavy wind and rain, but the hotel staff kindly and quickly helped me get a taxi.

Отель отличный. Останавливаюсь второй раз уже. Хорошие завтраки, отличный вайфай, чистота, сервис и доброжелательность персонала!

The young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.

Excellent savory breakfast, with cooked and raw vegetables, eggs, meat, cured meats, cheeses, etc. The sweet part is a little lacking. Free private parking. Large room. The shower head cannot be hung on the wall. The sink rests on a shelf that is too deep, which makes it difficult for people who are not tall to use

*************Excellent studio apartment...BUT the issue is the noise ******** Throughout the night from traffic and rubbish trucks. It was sadly relentless and despite having double windows the glass is not double glazing. Due to the noise I would not stay here again sadly. The apartment and service was flawless but even with earplugs it was difficult to sleep.

Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets. Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.

Timeout Heritage Hotel in Zagreb is a solid choice! The location is perfect, right in the heart of the city, making it easy to explore. The amenities are well-maintained and offer great value. A comfortable and convenient stay for any traveler.