4-Star Hotels in Belfast

The location is perfect! It’s just 5-min walk from the Grand Central Station where we took our bus coach. The reception desk is 24-hour, which is really welcoming especially when we were arriving beyond mid-night. Too many hotels are self-serviced these days even they are charging quite a high price. And the staff at the front desk were very helpful. The room is really spacious for its price - though a little bit old - but really no complain. There is also a very convenient and dedicated drop-off area in front of the hotel, in case you have lots of bags to load/unload.

This is the second time I’ve stayed here to go to a concert at the SSE arena. I can safely say that the staff are the friendliest I’ve ever experienced in Belfast - very helpful and engaging throughout. We also ate here and the food was delicious and we got a great deal as it was before 7pm. The breakfast is also to die for! And the beds.. it’s just bliss!! I can’t wait to come back already.

Pros: Excellent location, wonderful breakfast, very friendly staff, and a huge room.Cons: The room had an internal connecting door to the neighboring room (likely a family option), which meant zero soundproofing. I could hear every single thing from next door — it felt like the neighbors were right there in my room. It was EXTREMELY noisy. As for the cleaning, there were someone’s nail clippings on the carpet and hair in the corners, it is unacceptable level of hygiene. Cleanliness and housekeeping are definitely not this hotel's strong suits.

Great hotel, lovely looking and welcoming foyer. Hotel staff were excellent, well mannered, attentive and friendly. Rooms were nice and clean with a modern TV. A bit pricey for food and drinks. My shower was pretty cold at 5am in the winter unfortunately and a staff member did try to help to no avail. Would stay again but it's unlikely that this is the first time that hot water has been a problem, you would imagine there would be checks and/or protocols for handling this situation, especially in winter.

Food was decent, the location is nice and there is a train station nearby. Room service timing is a bit strange, as cleaning is done from 10 a.m. to 5 p.m. On two occasions, they came to clean right around 5 p.m. There is also an option to order food to the room. Staff is friendly and helpful and gave us some advice on places to visit.

A lovely hotel in a great location with friendly and helpful staff —- however there were so many small negatives that the overall experience was disappointing. The lift was not in service so had to use the stairs. Thankfully not a high rise and I was on the 1st floor. A huge, well decorated room was ruined by air conditioning and extraction units right outside the window which made for a loud and restless night. The frosted glass on the windows left the room dull. Black mold in the bathroom, large crack on the wall and dirty carpets did not help. Neither did the badly made bed and stiff coarse dressing gowns, which I had to look for and found squashed into a shelf in the wardrobe - and one had a large black stain on it. WiFi was very good but there were no usb / type C charging ports. TV was tiny in comparison to the size of the room and kept losing its signal. I also noted a blown lightbulb, but I guess this could have happened at any time. Breakfast was also disappointing, although the sausage was delicious and the highlight. They did provide a small gluten free option too, but I’m not sure if GF bread and non dairy milk is sufficient in and of themselves. The hotel claims a 4* rating and for that I would have at least expected tea/coffee table service. Instead I got it myself from a coffee machine. The coffee itself was very strong to the point of being undrinkable. Finally while speaking with staff it emerged that the Trip price, which supposedly included a huge discount was actually way over the standard price for a room with this hotel.

I booked this for my boss, and he was very satisfied. It offers great value for money, and the location makes it easy to get around.

This is my second stay at the Clayton Hotel, and overall, the experience was pleasant and the accommodations were comfortable. The rooms are clean and well-maintained, and the hotel offers good value for an overnight stay. However, I observed that the reception staff could benefit from being more attentive and proactive in assisting guests. On several occasions, it seemed that guests were not immediately acknowledged, which can leave an impression of inattentiveness — particularly for international visitors. My previous stay was three years ago, and I was hoping to see some improvement in this area. Consistent professionalism and warm hospitality at the front desk would significantly enhance the overall guest experience. I look forward to seeing positive changes on my next visit.

Brilliant red brick stately home type hotel. Full of charm and has a lovely front garden. You have full access to all living and dining area on the ground floor at any time, which is great for photos and relaxing. Our room was a small loft but had a great view from the bathroom of the hills over the city. The City tour bus goes past the hotel because apparently it used to be occupied by the main builder of the Titanic. It is a short walking distance to the stunning Queen's University and Botanic Gardens. Ryan's restaurant is a great shout for homely reasonably priced Irish food and drink. The lady at the front desk also gave us direct assistance to book our trip on the Causeway tour. Highly recommend.

The location right in the heart of South Belfast and near Ulster Museum leaves nothing to be desired. The service in this establishment does not either. Our room had plenty of light as it was on the 2nd floor and featured one of those 3 Victorian bay windows. The only tiny little fly in the ointment was the fact our bathroom sink did not seem to have warm water - but the shower made up for that. This mini hotel is great value for money and the cleanliness is beyond reproach.