4-Star Hotels in Punta Cana

Good Hotel, friendly service. Good quality for money.

What an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.

The resort grounds are large and beautiful. We were impressed by the abundance of flowers and greenery. There are plenty of staff and security guards on site, which created a feeling of safety. All the staff were very polite and helpful: our concierge responded quickly to any requests and questions, and at the reception desk, they helped us with a quick check-in using the resort app. However, I found the app itself difficult to use. There's a small shop on the resort grounds where we could buy drinks, snacks, fruits, and vegetables. The fruit here is delicious, especially the mangoes. However, during our weeklong stay, we only managed to buy one mango. On the other days, they were quickly sold out. The food in the restaurant was delicious; we were very pleased, except for our last dinner, when they brought us two oversalted main courses. The sea bream, chicken, and side dishes were oversalted. The restaurant management insisted the dishes were salty enough until I asked to try them. We were given a 30% discount, but it didn't save our mood. We were surprised that Uber worked well here, and it was easy to order a taxi. Our apartment was clean and cozy, but there was a strong musty smell coming from the kitchen drawers (probably from the high humidity from the ocean). So we didn't use it and ate in the restaurant. Overall, we had a great experience with this resort, the ocean, the bright sunny skies, and the people who were so happy with life. We'll definitely come back if we have the chance! Overall

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

Overall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.

Food and drinks were subpar but I guess one should not expect much for an inclusive resort. The room had a broken safe and phone which took 2 days to replace because they kept telling me to call back. Location was nice and is family friendly.

Convenient if you drive car. Very close to highway so you can easily drive to the most popular locations in North-Eastern Dominicana. There’s nice territory near hotel’s swimming pool where you can chill and enjoy the birds singing. The breakfast is good. Stuff very friendly and helpful

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.