4-Star Hotels in Dortmund

We came from Ireland to Germany and stayed at NH Hotel Dortmund. During our stay, Caroline stood out as the most professional member of staff. Having visited many countries and stayed in numerous hotels, we can confidently say that her level of professionalism is exceptional. She speaks both English and German fluently and consistently delivers a high standard of service with great attention to detail. We strongly believe that Caroline truly deserves to be in a managerial or assistant managerial position, and we highly recommend dealing with her for any service.

The hotel is very good for fans who watch the ball. It is very convenient to walk through the overpass to the Dortmund stadium. It is not too far from the city center. It takes 5 minutes to take a taxi to the city center.

The rooms are exceptionally clean and modernly furnished. They offer everything you need for an extended stay (fully equipped kitchen, large flat-screen TV). The staff is very friendly. There are absolutely no complaints.

Breakfast is very good. The chef orders it now: omelet, shredded cheese, vegetables, mushrooms, etc. It's great. Other kinds of bread, fresh juice coffee tea. Meat has sausages, bacon. Peach apple, cantaloupe, pineapple and other fruits, a kind of Danone fruit yoghurt. All in all, including early value

The view outside the window is very good, the scenery in the morning and afternoon is panoramic, the bathroom smart toilet, the breakfast buffet is also quite satisfactory, the children are half price, not far from the major attractions, and you can walk.

Wonderful location, extremely pleasant and professional staff. A place to recommend.

The room is good. The car parked directly at the door, very convenient and safe.

Overall, the service staff is still very enthusiastic, but there will always be a general accommodation feeling, next time I will basically not consider living here. The price is also very poor, breakfast and dinner are very expensive. 1) First of all, the room facilities are very simple, old, the furniture is very simple, the shower conditions are very poor, the room is small, and the living is very depressed. 2) The hotel has no elevator, very old stairs, two large boxes are moving, I suspect life. The carpet is dirty, and the corridor needs to be manually turned on the lights. I feel very backward. 3) The location is also very remote, in a bunch of residential areas, I need to walk out to find supermarket restaurants 4) Poor price/performance ratio. A breakfast 19.5 euros, dinner 4 of us spent 193 euros, the key is that this hotel is located in a small town, it should not be so expensive. The place worthy of praise is the enthusiasm of customer service, especially the little girl. The decoration of the restaurant is very distinctive, the decoration of the wooden structure, the lighting matching, the flowers are embellished, and the Lanhof Hotel at night is very popular.

Everything was great except the fact that you are supposed to tell 2 days ahead of your arrival that you will check-in. That's unusual when you booked your hotel in advance. Eventually I could reach them a day before my arrival and it was no problem to check-in ahead of time for an ”early-check in” fee.