Featured facilities: Meeting Room, Luggage Storage
Very Good
16 reviews
8.5/10
1 night
From S$ 66
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9.1/10
Great
GGuest UserFirst and foremost, I'd like to commend the exceptional friendliness of the staff throughout the entire hotel; it was truly wonderful. The room itself was acceptable. However, as we were traveling with a dog, the room's location wasn't ideal. It's perfectly understandable and a good policy to place guests with dogs on the ground floor in non-carpeted rooms. The main drawback was that a public footpath ran directly past our windows.
The windows could only be opened fully, not tilted. This meant that for both privacy/security and practical reasons, we couldn't leave them open overnight. As a result, the room became very warm. The pillows were incredibly firm and overstuffed, practically guaranteeing a stiff neck while sleeping. We even resorted to borrowing pillows from friends.
Despite these issues, which mean we won't be returning, I would certainly recommend this hotel for guests not traveling with a dog.
GGuest UserThe location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place
GGuest UserWe were here to travel one night.
Positive was noticed:
+ friendly service
+ Lobby environment
+ free parking in front of the hotel
+ small but very fine room
+ Cleanliness
+ windows can be opened
Negative was noticed:
- The air conditioning had no power. Over hours we had run it and tried to cool down, but it didn't work. Only 1-2 Grade it became cooler, then at least we could open the window in the evening
- Kiss was not optimal for us (but this is always a taste matter)
GGuest UserWhile checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.
KKandeyClose to the main station about 7 minutes walk. Secure at night and sometimes offer late check outs when it’s not too busy for those with very late flights which is one of the main reasons why I keep going back. A bit out dated on the decor but it’s ok for the price.
GGuest UserFunction as city hotel, clean, beds ok, shower small but ok, bed linen and towels white and clean, breakfast too good, unfortunately the chair is out of operation and it is tiring to rise 2 floors stairs.
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