3-Star Hotels in Ottawa

My family had a wonderful stay at this hotel. Front desk staff were amazing. The Cleaner came to knock  the door at 11:45am and as soon as she knocked she opened the door with her key. She didn’t even wait 30 seconds for a response….keep in mind check out is 12noon so we still had 15 minutes to gather our things still. This was the only down side but that’s the error of one single worker so I would stay at this same hotel again whenever I travel to Ottawa.

Stayed for 1 night to go to a wedding. Amazingly friendly staff, very clean and the bed was so comfortable! Great stay!

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

This hotel will always remain my go to in the west end off Ottawa. It is always clean and the staff is very friendly.

We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either.

The hotel left a very good impression. The location is excellent – everything is nearby: the city center, shops, and restaurants, all within walking distance. The room was clean and tidy, with everything needed for a comfortable stay. The kitchen was well equipped with all the essentials for cooking, which was very convenient. The fast check-in via the app was a big plus – quick and hassle-free. The atmosphere was calm and comfortable for relaxing. Things to improve (room 902): some furniture (for example, the wardrobe) felt a bit old, although it was clean and functional.

We had 2 fire alarms in 2 days, nobody told us when we’ve made the reservation. Fiest time ppl we’re afraid , we had to go outside… NO STAFF explain nothing to us for too much time. I asked at the front desk and the woman there just ignore me. The other woman that was there didnt either explain I had to asked what’s going on is it a practice or not ? Ppl were actually afraid… She told yeah in the most nonchalant way. Also when we arrived, there was still hair and stuff in the bathroom that I had to remove. Ive check in early I must say but they told it was ok that the room was ready. Clearly it was not 100% clean. Breakfast is very VERY basic. I had to told front desk that coffee was empty… Plus, the first guy that welcome me at the front desk was not sympathetic. If you have the budget to go elsewhere just do it.

I expected more from Glö than I received. I chose Glö as a ”treat” for a couple's getaway, as it was a newer hotel and appeared like it would be snazzier than the usual fare. Pros: The bathroom was very nice, and the complimentary toiletries are top notch. The rooms are very clean. The mattress was very comfortable and the TV was a decent size. Cons: The rooms are incredibly small, and while they are nicely furnished, the tiny ”couch” seat was more form than function (i.e. prettier than it was comfortable). The front desk staff seemed very new and clueless on basic hospitality essentials, like how to work the in-room television. It also took ages for a response from front desk on how to work the TV and the issue wasn't even resolved. I probably will not stay here again nor would I recommend this hotel to anyone I know, as there are so many hotels to choose from in Kanata that offer better, more knowledgeable service and better pricing.

A particularly good check-in experience. The front desk is friendly. They can cook, which solves the embarrassment of not being able to find food on Christmas Eve. The air conditioner in the room is a bit loud. This is the only drawback.

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.