3-Star Hotels in Boston

It was a very comfortable housing experience. I checked in in advance and got a room upgrade for free. The guy at the front desk provided very warm and thoughtful service. I only stayed for one night because of time constraints. I will definitely stay at this hotel when I go to Boston in the future.

The hotel is very close to the airport by taxi, and you can also walk to Back Bay Station in about 10 minutes. After checking in, the hotel provided a $35/day credit to be used at the bar on the second floor. The only drawback is how noisy it was. On the first night, I'm not sure what happened nearby, but there were people shouting and the sounds of police cars and ambulances well past midnight, which really disturbed a business traveler's rest.

A bit too old. The air conditioning was so loud I couldn't sleep! The WiFi connection kept dropping. Parking is available at the mall; otherwise, it's $20 a day here. It's about a 10-minute walk to the subway, so overall it's still convenient!

The hotel is new and the rooms are spacious. It's about a 5-minute walk from the shopping area, which is really convenient for buying things. However, I'd still recommend not returning to the hotel too late, as my friend mentioned that this area isn't the safest neighborhood.

This trip was quite pleasant and left a deep impression. The hotel has complete facilities and a comfortable and pleasant environment. The service staff are also very friendly and always have a smile on their faces. The design of the room is simple and elegant, and it is very clean and tidy. The breakfast selection is rich and varied, which makes people's appetite grow. Overall, this was a wonderful stay and is worth recommending to everyone. Next time I have the chance, I will definitely choose to stay here again. I hope more people can experience this beauty in the future.

The location of the hotel cannot be beat. Unfortunately our room had a few faults. The AC unit was extremely loud. The motor on the fridge was also very noisy. It made sleep a bit difficult. Our unit faces the loading bay of the healthcare center next door. So each morning, we are awakened by the early shift’s arrival. The free breakfast was good for the first couple days. But the lack of variety after one week was a bit disappointing. There is a Star Market and a Target not too far away from the hotel.

Mixed experiences.  The good part is as expected from Embassy Suits.  However, the hotel appears old and some cosmetic face lift may be needed.  The systems are not running reliably and I had to change room in the middle of night as its heating system failed to heat to room.

The hotel itself was clean, the bed was very comfortable, and the housekeeping staff was especially kind and attentive - we truly appreciated their work and hospitality. However, we experienced a serious issue regarding the resort fee policy, which left us feeling confused and misled as international guests. During online booking, the resort fee was listed as $25 per night, but important information about additional mandatory charges only appeared after payment was completed, when cancellation was no longer possible, wich is disappointing. Upon arrival, we were charged $200, which was later explained as $25 per person per night - something that was not clearly communicated during the booking process or at check-in. Initially, we believed this payment was a refundable deposit, as no clear explanation was provided. What felt particularly unacceptable was the way additional fees appeared in multiple stages: 1. extra charges becoming visible only after payment and confirmation, 2. additional payments required again upon arrival at the hotel, and 3. further unexplained charges after checkout - in our case, an additional $16 was withdrawn without clear justification. A staff member kindly explained that the resort fee includes Wi-Fi, water, and tea in the room, which we did use as they are standard services normally included in hotel stays worldwide. The fee also covered additional optional amenities such as bicycle parking and a complimentary alcoholic drink at the bar. However, we did not use these extra amenities, as they were not relevant to our stay. Since these services are optional by nature, it was unclear why guests are not given the choice to opt out instead of being required to pay for them regardless of usage. Even more concerning is that these mandatory resort fees are presented as payment for comfort and amenities, yet the overall stay did not fully reflect this. The soundproofing in the hotel is very poor, and we could clearly hear the neighbour’s television. The manual heating system in our room also did not function properly. We chose not to report these issues at the time because we spent little time in the hotel and did not expect the final cost of the stay to become so high. In hindsight, considering the total amount paid, these comfort issues become more significant. We strongly believe that all mandatory taxes and service fees should be transparently included in the total hotel price from the beginning. When fees continue to appear after payment, during check-in, and even after departure, guests understandably feel uncomfortable and misled. Because the final amount paid was much higher than expected, we realized that for the same total price we could have chosen a better hotel without additional hidden fees - which we in fact did for our following stay. We kindly ask the hotel to review these charges and consider a partial refund, as greater transparency and fairness in pricing would greatly improve trust and the overall guest experience

I had an enjoyable stay at the place. The place is new and clean. The staff were pleasant, courteous and helpful. The rooms smells fresh and is comfortable to sleep 4. The hot breakfast has a pretty good spread and the food is fresh. The servers work really hard and refills the food promptly. Kudos to them. Overall the stay is value for money. A great place to rest and recharge. Nothing to do with the hotel, but the neighbourhood is a below expectations and feels unsafe. It is apparent if you walk around in the late evening. Nevertheless, if you are hopping around the city, getting a Lyft or Uber is easy and the neighbourhood should not be a factor.

The location of the hotel is very good! The price is too expensive! The room is very comfortable, it is the walk around the room.