3-Star Hotels in Anchorage

Kathryn is such a wonderful host as I feel like at home. She’s warm n helpful from calling reliable taxis to recommending her favorite eating place…she even prepared a ‘sumptuous’ breakfast for us to catch our early morning train. I’m sure I’ll be back again when I visit Anchorage.

We are friends traveling, booking two rooms at the same time, giving us two rooms far apart, which is very unfriendly. Everything else is fine, and the kitchen equipment is very clean and tidy.

The Dimond Center Hotel was a fine hotel.  It was clean, comfy, and has a great location.  The free airport shuttle is also very nice.

Although the hotel is still pretty new, there's a frightening amount of wear and tear already present on all furniture, doors and walls. While the cleanliness is as expected, sound insulation is non-existant, which is why it was hard to sleep when you could hear every vehicle outside as loud as if you were standing next to it (and our room was on the highest floor). Neither the check-in lady at the front desk nor the kitchen staff were very friendly. The breakfast was probably the worst we ever had. It's advertised from 6:30-9:30am but when we arrived at 7am, most must-have items like bagels were already gone and weren't refilled. Also, the pancake machine was broken. All in all, it was a very disappointing stay.

We liked how the room was clean and the pool smelled like chlorine and was clean unlike other hotels we stayed at. But the front desk clerk was very rude. I tried to check in a couple mins early and she only said I don’t see your name anywhere and pretty much only left me an option to leave and come back later. So instead of being friendly she was opposite and made me feel not wanted there. But we stayed anyway. And the breakfast really sucked! COVID made them feel like they can treat people however they want.

Easy to book and check-in. Room was spacious and reasonably comfortable. Breakfast was OK. Sofa bed was a bit too saggy. Overall, good and will consider again when needing a room in the area.

It is highly recommended for tourists who come to Anchorage for vacation. The hotel has a 24-hour free airport shuttle service. It is very convenient. The hotel's various equipment is newer, clean and comfortable. I will stay next time.

Room is clean, essential items are all available. Blackout curtains are effective. Only a 15 minute walk from the train station. Easy access to both downtown and the shore. Staff is friendly, though there is sometimes a short wait to talk to the staff.

They advertised shuttle service but it doesn’t go to the train station. Next morning, they didn’t tell me to show up 5 minutes before my departure time so although I arrived on time they left early and without me.

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.