3-Star Hotels in Legaspi

I don't know if it's the off-season, but I feel the service is not very good. The normal check-in time is 14:00, but I checked in early because of my flight. Although the hotel let us check in, they didn't tell us that there would be an extra charge until we checked out. They charged an extra 600 pesos. And the room was not cleaned every day.

Average. Air conditioner failed the first night, super hot all night. Moved us to another room the next day. Toilet leaked and would not stop running, they attempted to fix it but needed a plumber. Water then turned brown in both the toilet and the sink, the shower stayed clean. Checked out 3 days later with water still leaking and dirty.

Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.

Nicely decorated hotel. Good location. I will book again if given the chance.

Very clean hotel, the front desk service is super good, one day at 5 o'clock in the morning will also help arrange breakfast. The hot water is very good, the water is enough, better than most hotels in the Philippines. very satisfied

Close to the airport, very convenient Please use others.